place hero

AutoZone Auto Parts

  • Delivery
  • In-store pick-up
  • In-store shopping
13300 E Mississippi Ave, Aurora, CO, 80012, United States
Open 路 Closes at 10 PM
autozone.com
+13036956400

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
7:30 AM - 10 PM
Sunday
8 AM - 9 PM
Monday
7:30 AM - 10 PM
Tuesday
7:30 AM - 10 PM
Wednesday
7:30 AM - 10 PM
Thursday
7:30 AM - 10 PM
Friday
7:30 AM - 10 PM
Saturday
7:30 AM - 10 PM
Sunday
8 AM - 9 PM
Monday
7:30 AM - 10 PM
Tuesday
7:30 AM - 10 PM
Wednesday
7:30 AM - 10 PM
Thursday
7:30 AM - 10 PM
Friday
7:30 AM - 10 PM

Reviews

5
54%4
22%3
11%2
4%1
8%
4.1
675 reviews

Summary

"Great service and kind people when work here"

"Busy location,plenty of staff,prompt l,polite quick service."

"The worst customer service ordered by the store manager ERIC..."

Carmen Toure Lorenzo9 months ago

The employees are nice enough but they have poor customer service I stood 10min in line to find out what wiper blade I needed. Instead of them getting it for me or holding my place while I got the blade, they went on to the next customer and I had to get back in that long line again. They need a better system.

Owner's response9 months ago

We're sorry to hear about your experience, Carmen. We are always listening to your feedback and would like to look into this further. Please reach out to us at [email protected]. We hope you give us another chance in the future to give you the proper AutoZone experience.

Daniel Slatesalmost 1 year ago

This is my favorite AutoZone. Not only is it conveniently close to the house, the friendly staff are always eager to help and take the time to truly help find everything they can for you. Keep up the fantastic job 馃挴.

Owner's response11 months ago

We're glad you had a great experience at our store, Daniel! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!

Dillon Estepmore than 1 year ago

I purchased a battery at another auto store and after I purchased it, they told me they could not install it due to the type of vehicle I had. I called AutoZone and spoke to Alex. He told me to bring the battery and vehicle and he鈥檇 take a look. Not only did he take the call, he used his own tools and installed the battery and even showing me tips for the next time. His patience, professionalism and doing the work for no charge has me a customer for life! My car is back on the road and I know the work put in was done correctly because I was right there hands on too. Very well done and Kudos to Alex! Highly recommended!

Owner's responsemore than 1 year ago

Thanks for the shout out, Dillon! We're very happy to hear you appreciate Alex's dedication and hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you again.

Craig Casner3 years ago

This place is amazing!! You get greeted when you walk in and asked if you need help finding anything. The young lady suggested I try a certain type of tire foam that her husband used all the time. I tried it when I got home and it looked incredible!!

Owner's response3 years ago

Thanks for the feedback, Craig! We're glad our team helped you find the perfect part. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope to see you again soon!

Brandon W1 year ago

Felt more comfortable at this location than most . Loved that they had a very diverse staff.

Owner's response1 year ago

We're glad to know you had an awesome experience with us, Brandon! We want to make sure we are providing excellent service for all drivers. If you need any more assistance, you can always contact us at [email protected] and we will follow up with you directly. Thank you for choosing AutoZone.

Michelle Diane1 year ago

Jefferson was very nice and super helpful! He helped me figure out what my car needed, found the products for me at a great price, and ensured that I knew how to use them. Great guy; great service!

Owner's response1 year ago

Thank you for the shout out, Michelle! We're glad to hear Jefferson helped you out with everything you needed. We value your time, as our team works hard to give each customer an easy and seamless experience. We hope you visit us again soon!

Dana Mccoy1 year ago

This is a great store! Staff is very friendly & professional and very helpful!! Juan Hernandez helped me install new wiper blades..with just having a major back surgery this is a task I just can鈥檛 do..Juan was great & I will be coming back to this store only for my auto parts needs鈥hank you so very much Juan!!!

Owner's response1 year ago

Thank you for the shout out, Dana! We love to hear about our fantastic crew and their hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you again.

PBP Auto Service LLCmore than 1 year ago

I would like to write a 5 star review for the following reasons. I am a commercial customer and today, I had a customer that I needed to release ASAP. I came in to the store to get parts even though the commercial desk was already closed the guy named Shawn was so kind and helped me to get the order and helped me to match all parts! Also, the whole team always tries to get the best results for us. Thank you Dalila, Greg, Alejandra, and especially Oscar for doing your best to keep our business running in the best possible way. Thank you for all your hard work! This is one of the best stores that we work with! Thank you again! I have a lot of nice things to share but google reviews has limitations, again thank you!

Owner's responsemore than 1 year ago

Hi, thank you for the review! We love to hear about our great crew and their hard work. We're glad you shared this experience. We look forward to helping you out again at AutoZone.

Mark Chavez1 year ago

Didn't have the right tool and the woman working the counter was skiddish and didn't seem like she was wanting to to help

Owner's response1 year ago

We're sorry for the inconvenience, Mark. Please reach out to us at [email protected]. We strive to provide excellent service and keep our stores well-stocked with a wide selection of products to support your automotive needs. We'd like to make it up to you.

lauren bryantalmost 9 months ago

I鈥檓 sure the products are fine, but the customer service is awful.

Owner's responsealmost 9 months ago

We're sorry to hear you didn't have a great experience with our team, Lauren. We are always listening to your feedback and would like to look into this further. Please reach out to us at [email protected]. We hope you give us another chance in the future to give you the proper AutoZone experience.

Photos

Service options

Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Recycling

Batteries

Payments

Debit cards
NFC mobile payments
Credit cards

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