place hero

NAPA Auto Parts

  • Kerbside pickup
  • Delivery
  • In-store shopping
2285 E 120th Ave, Northglenn, CO, 80233, United States
Open 路 Closes at 6 PM
napaonline.com
+13034524510

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Friday
7 AM - 6 PM
Saturday
8 AM - 6 PM
Sunday
9 AM - 5 PM
Monday
7 AM - 6 PM
Tuesday
7 AM - 6 PM
Wednesday
7 AM - 6 PM
Thursday
7 AM - 6 PM

Reviews

5
64%4
20%3
4%2
5%1
8%
4.3
182 reviews

Summary

"Staff is friendly and some parts are cheaper price wise here than other places"

"Great deals, great products awesome customer service."

"Great customer care and they even gave me a discount."

see see9 months ago

I got a battery charge fron Gage. He was friendly and knowledgeable. I would recommend.

Owner's response9 months ago

We love hearing this! Thank you for taking the time to write a review. -NAPA

Moses Huck1 year ago

This place is great. I ordered parts online and they were available the next morning first thing for pickup. The kit I ordered was missing a part, and the shop not only found and comped the part, but they also dropped it off to the shop where my car was being worked on since I couldn't. Amazing service, wouldn't go anywhere else

Owner's response1 year ago

Thanks for the shout-out, Moses! We love hearing this and we're glad we could help! -NAPA

Austin Talley1 year ago

This is the go to place for parts and tools. The staff is great to work with

Owner's response1 year ago

Hi Austin. We appreciate your loyalty and taking the time to give us a review. Thanks! -NAPA

Carlos Cabrejaalmost 4 years ago

Juan, the manager, was awesome! He worked with me until we found the correct battery for my 1964 Ford 100 pickup. JR the assistant manager did a great job also last weekend. These two guys have earned my trust and business. I will not go to any other Auto parts store. They did such a good job that I went back and purchased a new battery for my Polaris ATV as well. They are knowledgeable and very accommodating. Thanks for all your help fellas!

Owner's responsealmost 4 years ago

Thanks for the shout-out, Carlos! We love hearing this and we're glad we could help! -NAPA

Robert Gibbonsalmost 3 years ago

I have had such a day just trying to find parts and tools at all of the common known local auto parts stores until arriving at this particular Napa store. This lady named "Chris", and one before her (forgot her name) were so helpful. Chris was the only one today that noticed my shirt, and she cared personally about my auto repairs. Big shout out to Chris. Thank you very much!!!!!

Owner's responsealmost 3 years ago

We're glad we could help, Robert! Thanks for the review. - NAPA

Karyn Cassio3 years ago

Needed a new battery for my RAV4. Called Napa and Robyn answered. She was super helpful on the phone, told me what they had available, and patiently explained the differences in the three available batteries for my vehicle. When I showed up to the store she was super quick to help, and very friendly. They got me checked out, and switched out my battery quickly, even making sure the connections were clean. I really appreciated their help as I'm not a car person, but do like a dependable car. Thanks for taking care of my battery needs NAPA. I will be back.

Owner's response3 years ago

Thanks for the love, Karyn! We appreciate your dedication and taking the time to give us a review! NAPA

Javier Valdesalmost 7 years ago

Return policy is garbage. I could have avoided this whole ordeal if I had only gone to the dealership which sells my type of vehicle. I went in to purchase a gallon of coolant for my vehicle. When I got home I opened the jug to see what color the coolant was, and it was the wrong color. Now grant it, there is a small semi clear line on the jug which allows you to kind of see what color the liquid inside is, but you cannot be 100% sure what color the coolant is unless you open the seal and look inside. I did this and saw that it was the absolute wrong color. I then closed up the jug and went over to the Jeep dealer and explained the situation. He said that it was the wrong kind so he offered and I purchased the proper type. I returned to NAPA and explained the situation. They called who I believe to be the manager named Cesar. He refused to accept the coolant because the seal had been broken. I showed him my receipt from the Chrysler dealer so he could see I had purchased another one, plus the jug he had sold me was full. He still refused to accept my return because I had pulled it myself from the rack. Since I had no use for the jug of coolant I left it on the counter with the receipt, thanked them and walked out. The same thing happened to me at Advance Auto Parts two days before. They sold me the wrong coolant, I had to open the seal to verify and when I returned it, they accepted it, no questions asked. Regardless, they're selling the wrong stuff and honestly they don't know what they're selling. When going in here, please be aware that their return policy is garbage and make sure you absolutely know what you're buying because of you buy the wrong thing, they're not going to help you; you're gonna end up keeping the wrong item. They have good and friendly service, but I personally think they could've helped me out on something so simple. They lost a customer over 15 dollars. Update 7-8-17: Spoke with Autozone, explained my situation and they said they would also have accepted the jug of coolant with the seal broken. I think it's best to avoid NAPA.

Owner's responsealmost 7 years ago

Thank you for the review, Javier. Would you mind letting us know more about your experience by emailing [email protected] so we can try and help? Thank you! - NAPA

Adam Pacheco5 years ago

Easy to order special parts. Uslley they can get the part within 24 hours. They always have more the one option with good prices. If you are building a custom vehicle parts get difficult to find but they usually can match the part for you when you don't know the make, model and year.

Daniel Pearson3 years ago

I want to let every one in the northern Denver metro area know just how AMAZING the customer service at the Napa on 120th just east of Irma is. I live in Longmont and I own a mitsubishi lancer that for some reason has a quick strut that is IMPOSSIBLE to find, this store was not only, the only Napa in the greater Denver Metro area that had my part, it was the only auto parts store period that had it. I explained to the manager, Chris, that I drive 50+ miles each way to and from work everyday and that this vehicle is my ONLY source of transportation to get there and I desperately needed this part tonight in order to be able to get to work tomorrow. It was 15 min from closing time....... and I was still 20 min away from the store......... Not only did she save my day and have my part in stock but she stayed late to make sure I was taken care of and that my vehicle would be safe, and properly functioning for tomorrow's busy rush hour commute. Manager Chris..... it's everyday heros like yourself that restore my faith in humanity, and make me believe that just maybe there are still good people in retail that choose to put others needs before there own and care about their customers and strive to go above and beyond in ALL that they do. I will NEVER buy auto parts from anywhere else, you've made a customer for life. THANK YOU FOR THE AWESOME CUSTOMER SERVICE, YOU'RE TRULY A LEGEND! 馃檶

Owner's response3 years ago

Thanks for the love, Daniel! We appreciate your dedication and taking the time to give us a review! -NAPA

M Alva (iPodRockstAr)almost 4 years ago

Worst experience at an auto shop so far. I am 32 years of age and have never experienced the amount of unprofessionalism I experience when I go to Napa. Staff cannot be bothered to help customers. Everyone is either on the phone or walking around. Representatives literally saw me and still made no effort. Take your business anywhere else. I was the only customer in the store with 3 representatives all of who did not feel like assisting at all. That鈥檚 how bad this place is

Owner's responsealmost 5 years ago

Thanks for taking time to write a review, Marc. We appreciate your honest opinion and we will pass this along to our Customer Experience team . -NAPA

Photos

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible lift

Planning

Quick visit

Payments

Debit cards
NFC mobile payments
Credit cards

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