Advance Auto Parts
Parts & accessories for auto repair
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Friendly service but a they push you to by expensive products."
"Small selection begrudging staff"
"This is the only place I come in town for my auto needs"
Just stopped by the Advanced Auto Parts to find a specific circuit breaker I needed. Their computer system showed they were out of stock. I left the store, but before I could pull away, Abe the clerk that had been helping me, came out of the store, holding the exact item I needed. Not trusting his computer system he had gone in search of it. This is how you build return customers and trust!
Went to Advance looking to get a read on my check engine light(which they do for free) and get a new battery. Jeff and another employee who's name I didn't catch were both very helpful with advice and saving me money on the protector spray for battery terminals. They graciously offered to replace the battery for me but I insisted that I learn how to do it for myself. Jeff then proceeded to offer to teach me so he explained the process as I watched, and I can now confidently say I can replace my own battery. This was one of my greatest auto part store experiences—the employees were friendly, knowledgable, and generous, and I really appreciated their care. "Give a man a fish and he eats for a day, but teach a man to fish and he'll eat for the rest of his life." -Jeff
Jeff went far above and beyond to help me out today. He literally fixed something for me that Fisher Acura claimed they couldn't get to due to a stripped bolt
Terrific service; went to great lengths to locate the parts I needed; thank-you, Jeff.
Smaller customer area in the store, you may have to ask if the item you’re looking for is in back. (I had to ask for jack stands and a floor jack) Super knowledgeable and experienced staff, but they also have a no BS attitude. They’ll help you fill in the blanks for doing X work on your vehicle, but the closer you get to asking for a step by step, they’ll point you to buying a Haynes manual. I drive by 2 other auto parts stores to get to this one because I know I will only have to drive there once.
Jeff is really helpful and took care of me with my blades. Great service
Do NOT go here! If you look at 99% of my Google reviews I’m an Incredibly reasonable and understanding person. But every now and again a store will show their true colors. Walked into the store after getting a flat to work on my car in the lot, and upon entering 3 employees just stared at me. After telling me they don’t do tires, a woman that worked there said, “well I hope you learned your lesson.” Didn’t take it personally, and even bought windshield wipers after. I told the next employee I didn’t think they were the right size and he assured me they were with an angry attitude. I put them on and sure enough, wrong size. Called a manager the next day and he hung up on me. I don’t think anyone here actually uses their brain. Go anywhere else in Boulder but here to be treated like a human.
They’re always so helpful!! I really appreciate them doing so much for free like check my light, recharge my battery, etc.
Doesn’t have any of the loaner tools I was looking for, stock is limited, staff wasn’t very helpful, and no cell service inside the store. Not sure why this location exists
I bought a part online paid for it drove an hour to Boulder to pick it up just to find that they sold the part conveniently to a guy who who paid cash right before I got there and then proceeded to tell me it was not her fault that it was her manager who sold it then left early. I urge you not to come here.
About
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Service options
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