place hero

AutoZone Auto Parts

  • Delivery
  • In-store pick-up
  • In-store shopping
1205 N Main St, Vidor, TX, 77662, United States
Open · Closes at 9 PM
autozone.com
+14097695900

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Friday
7:30 AM - 9 PM
Saturday
7:30 AM - 9 PM
Sunday
8 AM - 8 PM
Monday
7:30 AM - 9 PM
Tuesday
7:30 AM - 9 PM
Wednesday
7:30 AM - 9 PM
Thursday
7:30 AM - 9 PM
Friday
7:30 AM - 9 PM
Saturday
7:30 AM - 9 PM
Sunday
8 AM - 9 PM
Monday
7:30 AM - 9 PM
Tuesday
7:30 AM - 9 PM
Wednesday
7:30 AM - 9 PM
Thursday
7:30 AM - 9 PM

Reviews

5
59%4
22%3
11%2
4%1
5%
4.3
303 reviews

Summary

"Great Service - Unexpected Attention to Good Inventory"

"The location is very convenient (main street)."

"I was surprised noone customers/employees were wearing a mask."

Bethany Covey · more than 9 months ago

Had super helpful assistance from Paul on my car head light. Very impressed with the quality and service Paul offered! Thanks Auto Zone!!

Owner's response · more than 9 months ago

Thank you for the shout out, Bethany! We're glad to hear Paul was able to help you out. We want to make sure we're providing you with excellent customer service. We hope you visit us again soon!

Richard Crabtree · 10 months ago

This place has great customer service. My family and I were on a road trip and ran over a tire. It knocked loose a piece of flashing under the car and it was dragging. There were no auto repair shops open on a Sunday so we stopped by the store to try to find a solution. I showed the store manager James a photo and ask if they had a jack so I could get under and tie wrap it. He immediately said “Let’s go look.” It was 100 degrees outside and the concrete was hot but he didn’t hesitate. He got down on the ground and helped us put a fix in place that let us continue our vacation. He did it all with a smile. He was awesome. It was shocking to see this kind of service these days. Thanks to James and Autozone. You have a customer for life.

Owner's response · 10 months ago

Thank you for the great review, Richard! We're happy to hear how James and the team went the extra mile to get you back on the road safely. We know we have the best crew around and we take great pride in our customer service. Thank you for trusting AutoZone and sharing this experience.

Gabriel Livingston · more than 10 months ago

I went there to get 2 feeler gauges. They were busy, only 2 employees working on a Saturday. I waited patiently to get checked out. I waited about 15 mins while the 2 employees helped customers ahead of me. When it was my turn to pay for my items, I was paying with a card not cash. The manager at the time said "let me show you a trick of the trade." Walked me over to the self-checkout that way I can pay for the items myself. I understand that corporate wants to lessen the labor force and pad more money in their pockets. But damn, give people and incentive to do self-checkout, like %20 off by doing or something. I don't think I do part of their job if Im not being compensated for something. Employees are being compensated for working there shouldn't I get something for part of their job as well?? Walmart lost my business cause of that and AutoZone is loosing mine now, I'll take my business and my boat business somewhere else where they actually help.

Owner's response · 10 months ago

We appreciate your feedback, Gabriel. Our goal is to give each customer an easy and seamless experience. Please contact us at [email protected] so we can look into this further. We're always improving and hope you continue trusting AutoZone.

Brian Adam · 1 year ago

The store manager Mr. Paul is the only reason I'm still a customer. Amazing man who definitely deserves a promotion

Owner's response · 1 year ago

Thank you for the review, Brian! We'd love to learn how we can earn that 5th star. Please reach out to us at [email protected] so we can connect with you and help you out. See you next time!

Yasmeen Atallah · 1 year ago

Awesome service! the store manager, James is also very nice and helpful!😁

Owner's response · 1 year ago

Thank you for the review, Yasmeen! We love to hear about our great crew and their hard work. We're glad you shared this experience. We look forward to helping you out again at AutoZone.

Tammy Marshall · 1 year ago

Very helpful and courteous customer service! The only parts house in town I'll use.

Owner's response · 1 year ago

Hello Tammy, we're glad to hear we helped you out! We want to make sure we're providing excellent service. We hope to see you again soon!

Danny Davis (Poppi) · 1 year ago

Don't call them,you're always put on hold. Appear in person .

Owner's response · 1 year ago

We're sorry to hear you didn't have the best experience with us, Danny. We want to make sure we're providing excellent service over the phone and at the store. Please contact us at [email protected] so we can help out. We hope you give us a chance to win back your trust and confidence. Thank you for sharing your feedback.

Darnelle Givan · 2 years ago

Omggggggg. My family was on the way back to Atlanta GA in a 2007 Honda Accord and Joe and Kristen were there to save the day. Give these people a raise ASAP!!! The service to the helpful hints suggests and friendly conversation was above average!!! I would definitely recommend you all stopping in even if it just to save hello. Thank you all for your help because it went over 600 miles away. ☺️

Owner's response · 2 years ago

Thank you for shouting out our amazing team, LaBrien! We're very happy to hear about their hard work to help you get back on the road safely. Thank you for trusting AutoZone. See you again soon.

Keeley Harding · 2 years ago

Was having issues with my battery and needed it tested and asked about testing the alternator too... bc they advertise it... the youngster TRYING to assist me was certain they didn't do that... was super inconvenienced to have to exit the store and help and even tried to get others outside to take over the task... they eventually were able to help and did have the parts I needed

Owner's response · 2 years ago

We're sorry you did not get the service you needed, Keeley. We are always listening to your feedback and would love to hear more about your experience. You can reach out to us at [email protected]. We hope you give us another chance in the future to give you the proper AutoZone experience.

martin havens · almost 2 years ago

Always great service and courtesy, their durolast gold products are hard to beat.if they don't have it there, only takes a day of another store has it!

Owner's response · almost 2 years ago

We're glad to know you had an awesome experience with us, Martin! We want to make sure we are providing excellent service and the best automotive products. Thank you for sharing your feedback and shopping at AutoZone!

Photos

Service options

Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Recycling

Batteries

Payments

Debit cards
NFC mobile payments
Credit cards

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