"Their staff knows their stuff and manager rocks...."
"Understaffed slightly but the workers bust it to help people quickly."
"Good service and selection,"
Knowledgeable staff. Always point you in the right direction, and suggest the right products and tools for the job at hand. They even go the extra mile, and give you pointers and suggestions to help make sure you are getting the most out of your automobile.
We're happy you had a great experience with us, Dylan! We make sure we're knowledgeable to get you the answers and parts you need. Thank you for the review and for shopping at AutoZone.
Very well stocked store with everything for your car. Tools, parts, oil, accessories, batteries and everything else. They didn't have the specific part for my car but I knew it was a long shot anyway. The staff did try to help me and even went into parking lot and evaluated.
Thank you for the great review, Steve! We want to make sure we always have the products you need to get you back on the road safely. Thank you for trusting AutoZone. See you again soon.
I came in to this location a couple days ago to replace my alternator for a remanufactured alternator under the stipulation that I could return the old part for some money back on the deal. This was my first time dealing with Autozone so I was not aware of how this process works. My friend and I were helped by an employee, a young guy with braces who seemed so stoned he was in another dimension, who checked to see if either of us had accounts there, but after determining that we didn't he made no effort to make us aware of the warranty (which requires an account) or the policy for returning the replaced part (a purchase must be made under your account or you have to return with a receipt for the purchase). Regardless, he still told us to bring the part back anyway so I figured we were good to go at that point. When I came back to return the old part a different employee helped us, and only then did I learn about any of these policies. All in all the new part has no warranty and I wasn't able to return the old part because our toasted cashier failed to tell me that I needed an account.
All 5 of these stars go to Sarah for her selflessness and hard work that she pours into this store
Thank you for shouting out our amazing team, Zachary! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
Every other autozone in town is quicker than this one by an order of magnitude, stood in line for over 20 minutes for a part that was already on hold and watched the 2 people behind me in line walk out and leave after waiting for so long. There was only a single staff member working the point of sale despite there being another 2 employees standing around in view of the customer. Extremely bad show, if another autozone says the only part they have is in stock here have them order one in instead and you'll probably get your part faster.
Hello, we appreciate your feedback. We'd like to learn more about your visit and would appreciate if you emailed us at [email protected]. We know how important it is to take care of every customer as quickly as possible. Thank you for shopping at AutoZone.
Walked in and there was NO one , lady walks in after me goes to an employee in the aisles and helps her first …. Yeah I left , every time I walk in there , there’s always something. Go to Oriely, they’ll help you out for sure… What a waste of time .
We're sorry for any inconvenience, Elcohanti. We pride ourselves on putting our customers first, and it's disappointing we fell short this time. Please reach out to us at [email protected] so we can follow up with you. We're always improving on making every experience easy and seamless.
Sarah, at this AutoZone, is so knowledgeable and courteous. She talks to you like a human and educates you without mansplaining. As an Old Town resident and small business owner, I appreciate corporates that have employees with such a respectful attitude.
Hello Laurie, thanks for the review! We pride ourselves on our crew's excellent customer service and extensive product knowledge. We're glad to hear Sarah helped you out. We hope to see you again soon!
I had this store recommend two different duracraft wipers for our Subaru that did not fit either time and were totally wrong. I found the correct one online for half the price. If you need a rear wiper blade for an older outback use the Motium 14 inch, 135mm blade. I also put up a pic for autozone to consider keeping this brand in stock.
Ordered a carb spacer and paid extra for one day shipping. After it didn't arrive when it was supposed to I called their customer support to find out why. As it turns out my order was cancelled and I didn't even get an email or call or anything. Ended up ordering it from Jeggs so that I could actually get my part.
We're sorry to hear about the issue with your order, Ryan. Please send us an email at [email protected] so we can make things right. We hope we can regain your trust and confidence.
They replaced my battery that was still under warranty and installed it too.i was very satisfied with service.
Thanks for the feedback, Bob! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!