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NAPA Auto Parts - Bookcliff Auto Parts Inc

  • Kerbside pickup
  • Delivery
  • In-store shopping
1227 Pitkin Ave, Grand Junction, CO, 81501, United States
Closed 路 Opens at 9 AM Sun
napaonline.com
+19702422077

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
8 AM - 6 PM
Sunday
9 AM - 5 PM
Monday
7:30 AM - 7:30 PM
Tuesday
7:30 AM - 7:30 PM
Wednesday
7:30 AM - 7:30 PM
Thursday
7:30 AM - 7:30 PM
Friday
7:30 AM - 7:30 PM

Reviews

5
61%4
20%3
9%2
2%1
8%
4.2
404 reviews

Summary

"Smart counter people, all very knowledgable, fair prices, dog friendly."

"Excellent service and quality, a satisfactory experience"

"They would'nt give me the price on the receipt."

Cassandra Geske-Ross1 year ago

Patrick was such a great help! We have always gone to this location for parts needed because the customer service is great and they always have what we need. The ease of transactions is always great.

Owner's response1 year ago

Hey Cassandra. We love hearing this and we're glad we could help you find the parts you needed! Thank you for taking the time to write a review. -NAPA

R & S Jonesmore than 8 months ago

Awesome NAPA store ... Items in stock, if not they'll order them for you. Friendly and helpful staff

Owner's responsemore than 8 months ago

Thanks for the shout-out! It's greatly appreciated! -NAPA

Kelly Mickelsonalmost 11 months ago

Have a NAPA "The Legend" car battery number 7565. The battery has a January 2023 (1/23) manufacture date...was installed in January and it's now June 28, 2023 and the battery is dead and is bad per an analyzer. NAPA store says that without proof of purchase they won't replace...I guess that is how they think"LEGENDS" are made....NOT the kind of legend to be NAPA...I'll go back to Autozone, Advanced or O'Reilly from now on. They verify a customer's purchases with something as simple as a PHONE NUMBER.

Owner's responsealmost 11 months ago

Hi Kelly, thanks for letting us know about your experience. [Employee name] does not represent the NAPA values. If you don't mind, please give us a call at 1 (800) 538-6272, so we can follow up on this. Thank you. -NAPA

Michael Matheny1 year ago

Napa auto parts always takes really good care of me every time I walk through the door and I would recommend them to anyone needing parts for their vehicle. They are definitely more knowledgeable than anyone I've ever met at autozone.

Owner's response1 year ago

Thanks for the love, Michael! We appreciate your dedication and taking the time to give us a review! -NAPA

Meaganmore than 8 months ago

They have very bad customer service, The way they speak to some of us customers is unnecessary.

Owner's responsemore than 8 months ago

Hi there, thanks for letting us know about this. That鈥檚 not the customer experience we strive for. Would you mind giving us a call at 1 (800) 538-6272, so we can learn more about your experience? - NAPA

Ben Davis1 year ago

Always friendly and helpful staff! They will get any part you need or order it and have it next day. At checkout Marissa always greets you with a smile 馃槂

Owner's response1 year ago

Thanks for the shout-out! We love hearing this and we're glad we could help! -NAPA

Michael Ross11 months ago

they always have top quality parts in stock

Owner's response11 months ago

Thanks for the shout-out, Michael! We love hearing this and we're glad we could help! -NAPA

Jessica Clarkalmost 2 years ago

Napa is okay. AutoZone in checker definitely have better customer service. The lady's at checkout are super sweet at Napa, but the rest of you guys could use a little polishing. Heard lots on how they treat their staff. Not impressed.

Owner's responsealmost 2 years ago

Hey Jessica, thanks for taking the time to let us know about your experience. That's not the experience we want you to have. Please reach out to us at 1 (800) 538-6272 so we can look into this further. Thanks! - NAPA

Blayne Davis1 year ago

Friendly people, and professional. I placed my order and they had the correct parts the next day.

Owner's response1 year ago

We love hearing this, Blayne! Thank you for taking the time to write a review. -NAPA

Perry Pricemore than 4 years ago

Always have been my go to store for auto parts. Knowledgeable and friendly staff

Photos

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Payments

Debit cards
NFC mobile payments
Credit cards

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