NAPA Auto Parts - Bookcliff Auto Parts Inc
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Smart counter people, all very knowledgable, fair prices, dog friendly."
"Excellent service and quality, a satisfactory experience"
"They would'nt give me the price on the receipt."
Patrick was such a great help! We have always gone to this location for parts needed because the customer service is great and they always have what we need. The ease of transactions is always great.
Hey Cassandra. We love hearing this and we're glad we could help you find the parts you needed! Thank you for taking the time to write a review. -NAPA
Awesome NAPA store ... Items in stock, if not they'll order them for you. Friendly and helpful staff
Thanks for the shout-out! It's greatly appreciated! -NAPA
Have a NAPA "The Legend" car battery number 7565. The battery has a January 2023 (1/23) manufacture date...was installed in January and it's now June 28, 2023 and the battery is dead and is bad per an analyzer. NAPA store says that without proof of purchase they won't replace...I guess that is how they think"LEGENDS" are made....NOT the kind of legend to be NAPA...I'll go back to Autozone, Advanced or O'Reilly from now on. They verify a customer's purchases with something as simple as a PHONE NUMBER.
Hi Kelly, thanks for letting us know about your experience. [Employee name] does not represent the NAPA values. If you don't mind, please give us a call at 1 (800) 538-6272, so we can follow up on this. Thank you. -NAPA
Napa auto parts always takes really good care of me every time I walk through the door and I would recommend them to anyone needing parts for their vehicle. They are definitely more knowledgeable than anyone I've ever met at autozone.
Thanks for the love, Michael! We appreciate your dedication and taking the time to give us a review! -NAPA
They have very bad customer service, The way they speak to some of us customers is unnecessary.
Hi there, thanks for letting us know about this. That鈥檚 not the customer experience we strive for. Would you mind giving us a call at 1 (800) 538-6272, so we can learn more about your experience? - NAPA
Always friendly and helpful staff! They will get any part you need or order it and have it next day. At checkout Marissa always greets you with a smile 馃槂
Thanks for the shout-out! We love hearing this and we're glad we could help! -NAPA
they always have top quality parts in stock
Thanks for the shout-out, Michael! We love hearing this and we're glad we could help! -NAPA
Napa is okay. AutoZone in checker definitely have better customer service. The lady's at checkout are super sweet at Napa, but the rest of you guys could use a little polishing. Heard lots on how they treat their staff. Not impressed.
Hey Jessica, thanks for taking the time to let us know about your experience. That's not the experience we want you to have. Please reach out to us at 1 (800) 538-6272 so we can look into this further. Thanks! - NAPA
Friendly people, and professional. I placed my order and they had the correct parts the next day.
We love hearing this, Blayne! Thank you for taking the time to write a review. -NAPA
Always have been my go to store for auto parts. Knowledgeable and friendly staff
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