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AutoZone Auto Parts

  • Delivery
  • In-store pick-up
  • In-store shopping
313 S Wilcox St, Castle Rock, CO, 80104, United States
Open · Closes at 10 PM
autozone.com
+13036887760

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Monday
7:30 AM - 10 PM
Tuesday
7:30 AM - 10 PM
Wednesday
7:30 AM - 10 PM
Thursday
7:30 AM - 10 PM
Friday
7:30 AM - 10 PM
Saturday
7:30 AM - 10 PM
Sunday
8 AM - 9 PM
Monday
7:30 AM - 9 PM
Tuesday
7:30 AM - 9 PM
Wednesday
7:30 AM - 9 PM
Thursday
7:30 AM - 9 PM
Friday
7:30 AM - 9 PM
Saturday
7:30 AM - 9 PM
Sunday
8 AM - 8 PM

Reviews

5
66%4
17%3
9%2
3%1
4%
4.4
349 reviews

Summary

"Great service, great people highly recommend for all your auto parts needs"

"I cannot believe they so quickly accused a life long customer of being a thief."

"Friendly staff and good selection of stuff"

Coben AA · 1 year ago

Nick is a very great employee and definitely deserves a raise he was very helpful,communicative,welcoming etc he even offered to help to push my car out of the lot because I’m missing reverse haha but I’ve had great experiences at this place and nick definitely makes car troubles a lot easier

Owner's response · 1 year ago

We're glad you had a great experience with our team, Coben! You can always count on us to help you out with your automotive needs. Thank you for trusting AutoZone!

Roseann Pearlman · 9 months ago

We've shopped at the Castle Rock location for almost 2 decades. My husband does almost all our car repairs, so we've spent thousands over the years. Today I was insulted and humiliated by the manager. A few weeks ago, my daughter's car broke down, overheating, in the mountains, so we stopped at the Woodland park location and purchased radiator hoses and clamps, not sure what we would need. Turns out we did not them. When we got back to Castle Rock, my daughter tried to return them for me, but they wouldn't process the return saying they needed my debit card. I went by tonight, about a week later, to return them. About $50, not a lot of money. And they said they had already been returned and immediately got accusatory that I was trying to return them twice. When I would try to talk, the manager would interrupt insisting I had what been refunded. I had to pull up my checking account to show I did not have a credit. All over $50! He Finally allowed part of the items to be returned and the last $20 item they suggested I try selling it online. Seriously!!? I cannot believe they so quickly accused a life long customer of being a thief. I will never shop there again!

Owner's response · 9 months ago

This is not the impression we want to leave, Roseann. We'd appreciate it if you emailed us at [email protected] so we can learn more about your experience and get back on track. We want to make sure all of our customers feel welcome and valued at our store, and it seems like we let you down. We hope you give us another chance to provide a great customer experience.

Morgan Miller · almost 11 months ago

I’m only ever coming here. Steven was so kind and helpful - not only did he help me find the correct windshield wipers… he also recognized me struggling to replace them, and had Barrett come help me! Doesn’t stop there.. Barrett dude, showed me how to replace them, so I can smack a new set on myself. Y’all are good people and thanks for being so thoughtful 🤙🏼

Owner's response · almost 11 months ago

We're happy you had a great experience with us, Morgan! We make sure we're knowledgeable to get you the answers and parts you need. Thank you for the review and for shopping at AutoZone.

Josh Doverspike · 11 months ago

I just want to say the customer service here at this AutoZone was so great my battery in my car died and fennigsn was so helpful and nice help with the battery put in and his manger will also came out to help both very polite and customer service is out of this world. Thank you so much auto zone. Thank you Will fennigan

Owner's response · 11 months ago

We're glad we've got you covered, Josh! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!

Ronald Bereit Jr. · 1 year ago

Awesome staff. Extremely helpful and knowledgeable about our issue with the power steering pump. They made sure we had correct fluid specifically for this pump. Thanks so much!

Owner's response · 1 year ago

Thanks for the review, Ronald! We pride ourselves on our crew's excellent customer service and extensive product knowledge. It's great to hear they provided you with the help you needed. Thank you for sharing your feedback and shopping at AutoZone!

Beau Brant Piano · 1 year ago

WOW! Amazing staff! I've gone here for years and always kind and welcoming. Today had an issue with a spark plug and they spent quite a bit of time helping me and William in parts was fantastic. Great store and come in for all your needs! Thanks auto zone at plum creek!

Owner's response · 1 year ago

Thanks for the great review, Beau! We love to hear about our fantastic crew and their hard work. We want to make sure we're providing you with excellent customer service. We hope to see you again soon.

Tony Oo · almost 1 year ago

I went to the store to buy parts. I bought the parts headed up the car. The person that did not check me out so they did not pay for my items which I did. Calling me a thief. Steve G maybe you just need to mind your business

Owner's response · almost 1 year ago

This is never the impression we should leave, Tony. Customer service is our priority and you should always get courteous assistance from our team. Please contact us at [email protected] so we can continue to hold ourselves to the highest standards of professionalism. We hope you give us a chance to win back your trust and confidence.

Andrew Hindle · 1 year ago

Zander is awesome! He helped me choose the best possible braking system for my 4Runner and I couldn’t be happier! Someone get this guy a raise!

Owner's response · 1 year ago

Thank you for the review, Andrew! We love to hear about our great crew and their hard work. We're glad you shared this experience. We look forward to helping you out again at AutoZone.

Greg Myers · 1 year ago

I stopped in for a battery change today. The staff was absolutely amazing. They took care of me in less than 20 minutes from purchase to install. Great service, great people highly recommend for all your auto parts needs

Will Nelson · more than 1 year ago

Working on my kid’s car brought me in for a series of about four visits. Had a professional, kind and helpful interaction with everyone I spoke with at every visit. One gentleman, William, went above and beyond. I’m very grateful and will definitely be back!

Owner's response · more than 1 year ago

Thank you for the review, Will! We're happy to hear how William went above and beyond to get you back on the road safely. We know we have the best crew around and we take great pride in our customer service. Thank you for trusting AutoZone, and sharing this experience.

Photos

Service options

Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Recycling

Batteries

Payments

Debit cards
NFC mobile payments
Credit cards

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