Hours
Reviews
Summary
"Great service, great staff and very reasonable price"
"My boyfriend asked for 3 more items of service requests to be quoted on."
"We just got an oil change, but the price and follow-up were great."
I reached out to Urban Autocare for a couple of minor air filter replacement. They quoted me a very fair price and preformed a courtesy check on my car and reported that it is in great shape. They gave me piece of mind by telling me that. I will definitely be returning for my automotive repair needs! Awesome work and great people!!!
Great local spot, treat you like family. They have a great system when they check your car in and send an online profile of your car, what they found rating the fixes as if they need to be completed, or if they could be done without it for now, etc. They've never hidden anything from me, and have always been fair and honest with me in regards to my car and the prices. They are well connected in the community, and if they can't fix the problem, they know someone who can. Love these guys, and tell everyone who needs car work done to take it to theses guys first.
Jake, this is what we strive for and everything we love to hear! Thank you thank you for such kind words and an amazing review. We very much look forward to seeing you down the road for your next service.
I frankly know very little about cars and get pretty anxious anytime my car gives me trouble. I got new tires with them, they quoted me very fairly even compared to Costco tire center, and of course they are able to do alignment too so it’s one less trip. The day before 4th of July I got a flat, my tires were fortunately still under warranty, Brittany (who is so understanding and always a pleasure to deal with) was able to get me in the same day and I was back on the road few hours later. Transparent, helpful and courteous.
Brittany was amazing. A+ service. They consulted with me on an issue with my 2019 Honda CR-V air conditioning and helped me make a more informed decision. I look forward to working with them again and would highly recommend anyone work with Urban Autocare for their care/maintenance/repair needs.
They were extremely helpful in helping me to understand what needed to be done on my vehicle. Also we’re able to get me in quickly and had my car back to me the same day with all of the work completed as it was a lot. Used the Lakewood location off of Kipling. I highly recommend them!
I had an extraordinary experience at Urban Autocare in Wheat Ridge. I had just lost my job when my car broke down, and I was in a really tough financial situation. I decided to go to Urban Autocare because it was the closest repair shop. Jeremy was very compassionate and understanding. He took the time to listen to my concerns, and went above and beyond to help me out in any way he could. I am extremely grateful for his help. I highly recommend Urban Autocare for anyone in need of car repairs. The exceptional customer service and expertise of their staff truly sets them apart from other shops in the area.
Mallory, we are incredibly grateful for your trust and business. We know times can get tough and love to help out when and where we can. Good luck with your future endeavors!
We've brought both our vehicles to Urban Auto Care and they tested us so well. Each time Todd took good care of us and explained exactly what he was doing. The front office people are always so friendly and ready to help. We fully encourage our friends to take their cars to them when the need arises.
Fixed my Jeep a from what I know did a good job. 2 stars because I paid over a grand in labor. Also didn’t report my oil change to car fax.
Brita, we wanted to check with you on your concerns. We tried to find you in our repair history and were having trouble finding it. Could you contact us? Also, any issues with CarFax reporting we would be happy to resolve for you. Please give Jeremy a call at the store at 303-445-8869 or email [email protected] We also want to make sure your vehicle is still running well and answer any questions you may have about the labor costs involved with the repair. Thank you! - Phil - Director of Operations
I could not have asked for better service and engagement with the problem. My truck engine was having trouble idling, and they solved the problem, they and did before and after photos with a scope. Brittany is very good on the phone and effective at problem solving.
Andrew, thank you for taking the time to leave us a great review! We appreciate your trust and business and hope to see you down the road.
Fantastic shop experience with Urban Auto Care! Jeremy at the Lakewood shop kept me well informed. The techs accurately diagnosed the problem, and the car was ready when they said it would be. Will definitely use them again!
Otto, we love to hear all of this! So glad Jeremy was able to get you back on the road safely and quickly. Thank you for your business.
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