Wells Fargo Bank

Thank you Delanie for your help! You made the process so much easier for us and smooth. Definitely recommend coming to this branch and if you are in need of working with a banker, make sure you ask for her! She will make you feel welcomed and has great patience with all your questions. My husband and I enjoyed working with her and are very pleased with her customer service skills.

Do not use this bank if you want to keep your money safe! Someone hacked my account, took money from me and the bank denied my claim and allowed this to happen stating I "could request a refund" from the person that stole the money. If I could get a refund from someone hacking my online banking account and using Zelle to steal money (I don't even have a Zelle account) I would have done so. I have not "lost a device" did not "give my information to anyone." And yet this person was able to steal most of my money in one day and Wells Fargo didn't think that giving most of my money in $100 increments in one day was weird? And in that same day tried to deposit 2 bogus checks!? Instead they basically said, "well it happened and we know about the scam but you get nothing back." I'm going back to my local bank as they take more care in their customers than this sham of a bank. The staff in the actual bank is nice by the way, its the way this bank is operated that's the problem.

I had the pleasure of working with Delanie McMorris at this branch the other day, RE a beneficiary and I have never had such a wonderful experience at a bank in my life. She was beyond helpful and helped me to understand what I was dealing with as well and the next steps to take. Its the people like Delanie that you dont meet very often in Customer Service positions but when you do meet them, it reminds you that there are some amazing people out there. Thank you so much Delanie for your thoughtfulness and kindness.

I have three Wells Fargo branches between me and this branch. However I will face traffic just to go there to be helped by Stephanie. She is nice helpful polite knowledgable and is willing to sit with you for an hour to help and never rushes you. She is the best banker I have ever had and she had helped me immensely and is the reason I like this bank besides the fact they helped me when no one else would. I tell everyone to go there just for her. If she's busy wait if she's not there come back the next day. She is amazing.

0 starts if I could. If you're a young person without much money, find a credit union. Wells Fargo will charge you simply for existing.

Super helpful staff plus both really nice and friendly service!

They charge 5.00 month for my savings account and collect other illegal fees. Their response, appear to be willing to talk BUT they email for complaints, doesn't exist!! They need to be locked up!!!

if I could give you a zero i would. you guys took a check and took money from my account that someone else wrote. the check had first bank on it. genuinely confused how you messed up that bad. ive called over 6 times and got no return call. after covid all wells fargos completely lost their minds. im moving banks

I don't know what I expected, as Wells Fargo has a corporate culture of screwing it's employees and customers. This has been documented by the US courts system. It only makes sense that the people who work here would express terrible customer service. Please do not bank with Wells fargo. They are what is wrong with banking under capitalism.

I was a bit unsure if I wanted to use a big name bank I am now happy that I did. The bankers are forever helpful and the tellers have always been nice, personable, and efficient. I don't know about the other branches but this one is wonderful!!!