Reviews
Summary
"Pretty decent service."
"Nobody answered the phone on repeated calls during normal business hours."
"Customer service use to be better at this branch."
I was told the wait to open a new account was 15 minutes, which was fine. 45 minutes later I was still not seen. The gentleman that was to meet with me to open my account left the building. One hour after walking in I still did not get called into an office to open an account. I will find a bank that wants my business!
Great facility. Ryan Beckenhauer was very helpful, and provided me lots of useful information. I can tell he actually cares about the customer and their needs, rather than just furthering the agenda of the bank.
Chase bank are now the new dumpster fire
Chase supports the oil and gas industry to the tune of $268 billion. Every penny you put into your account adds to the destruction of the planet and all the creatures who live here. One of the greatest things you can do for the environment is switch your account to another bank.
Ryan Beckenhauer was extremely helpful with a credit issue I was having even though I am not a Chase Bank customer. Very nice guy, can't speak for the bank though.
Currently sitting in the waiting room of this horribly run Chase for the third day in a row waiting to talk to a banker. I've already wasted almost 1.5hrs sitting here over three days while I'm watching bankers just stare at their computer screens and sit in their cubicles while behind the counter a couple bankers are chilling. Unfortunately I'll now be going across town to use another branch. I've never had experiences at any other Chase branch and I never write reviews but this is absolutely ridiculous.
Customer service use to be better at this branch. They don't go out of their way to help like they use to. Very disappointed.High turnover of bank tellers and representatives.Thinking of changing banks.
Pretty decent service. Knowledgable bankers. Make sure to ask a lot of questions if you are new to using credit cards or banking in general.
When you do any sort of banking with these people, they are more then happy to give you a free lollipop. This is my kind of establishment
Serving system，efficiency and attitude can be better. But ok so far.
