Reviews
Summary
"Helpful and friendly staff that remembers your name."
"Atm did not give me money."
"This is my favorite Chase location to bank at."
Great branch. Helpful and friendly staff that remembers your name. In my experience, they resolve banking issues quickly. Having my mortgage with Chase gives extra benefits like free notary service. Also, free coffee in lobby a plus when doing AM banking ;-)
They always wanna put a 10 day hold on deposited checks
The employees here only care about leaving as close to 6 as possible. I arrived and entered the bank at 5:59 due to working in Denver and dealing with traffic on the commute. At which point they initially said they would help me, and then told me that they had already performed their end of day functions, mind you it is now 6:00 on the dot. After a few moments of pretending to care and wanting to help, they said there was nothing they could do. I returned to my vehicle, trying to figure out how to solve my predicament, at which point in time I observed them leaving the branch by 6:09. Looks like it's time to find a new bank, the extremely disappointed with the lack of customer service provided.
This is my favorite Chase location to bank at. It's a combination of the convenience (if you're in Roxborough, this is the place to bank) and the staff. There's not much employee turnover, so you'll get to know the people and they'll get to know you.
It doesn’t matter whether I call for help, or drive up to the window. All of the employees here try to refer me to the 800 call center for questions about my account. I don’t want to speak to someone in a call center. Terrible customer service from another bank that is too big to fail.
Great service! They helped us open several accounts and made it as easy as possible.
By far the Best Chase Bank Branch! The 5 Star Staff is professional and friendly! Highly Recommend!
Atm did not give me money. Clames department would not help me where I do not have an account with them.
Switched from Wells after years of bad service, have never regretted it for a second. Highly recommend
I had a problem with my auto loan account and the bank manager helped me solve it very quickly.
