"I opened a new account and was very pleased with the service."
"Tina and staff are so personable!"
"Couldn't ask for more customer service than what Southstar Bank delivered."
I enjoy visiting South Star Bank Georgetown. It is extremely well decorated inside. Both Mike and Amanda greeted me with big smiles! They were very helpful - I honestly didn't need to bring my wallet at all. Before I knew it they had my account up on the computer with no prompting from me at all. They knew my name my account number and never skipped a beat on our conversation. What a experience!
Thank you Mike for sharing your experience working with Michael and Amanda. We are happy to hear you received the 5-star service you deserve!
They by they I mean That Stephanie, Amanda, And Michael, who I have had the pleasure and privilege to help me, I wish to thank them personally. They go above and beyond to help someone like my frazzled brain can’t. Thank you all for being so gracious, so kind, and most of all very thoughtful.
Thank you Regina for sharing your experience working with Stephanie, Amanda, & Michael. We are happy to hear they continue to help fulfill all of your banking needs!
We enjoy doing business with Southstar Bank Georgetown. They have very knowledgeable and competent staff who are always friendly and eager to assist us in person and on the phone. We love that we can get the best of what the big banks offer but with a small town local bank relationship.
Thank you David for your kind words about the bank and our Georgetown team! It is a pleasure doing business with you!
Damien was so personally involved in us getting the best deal possible for our loan. He talked with us and looked beyond what the big bank lenders would and got us the deal we were looking for. Thank you Damian!!!
Thank you Julia for sharing your experience working with Damien! We are happy to hear that the loan process was seamless and successful.
I am always greeted by name when I come into the bank. Friendly, courteous, knowledgeable staff!
Thank you so much for your kind words, Paula! We are ecstatic to hear about your positive experience with our Georgetown team!
All transactions were completed on time, and I was called to inform me of all steps along the way. Couldn't ask for more customer service than what Southstar Bank delivered. Great local bank.
Thank you William for leaving a review of our Georgetown team, we are happy to hear of your positive experience!
Great bank. The best customer service in town with a personal touch, which is rare these days. You’re not just a number or a $.
Thank you Denise for your kind words! We value all of our customers, and we are proud to hear you are receiving the service you deserve!
Tina and staff are so personable! In an industry where the norm is you are just another number... with Tina you are more like family. Tina and staff have worked extremely hard to always address questions and find solutions for my banking needs. Incredible service!
Thank you Matt for leaving a 5-star review and sharing your experience working with Tina and her team! We appreciate your support and business!
While participating in a benefit golf tournament Several years ago in Burnet, I had the pleasure of meeting two young gentlemen that worked at a SouthStar Branch. They made a wonderful impression on me. When I started looking for a different bank, I knew I would go to SouthStar Bank first to see if my positive feelings continued. Even before opening our accounts, I was so pleasantly surprised and met with such friendly and helpful folks. That continues to this day. I am so Happy with "everyone" I have encountered there. They surely make me feel like a valued customer. Excellent Customer Service skills abound at this location.
Thank you A.C. for sharing your experiences with our Georgetown team! We appreciate you and it is a pleasure doing business!
The staff is very friendly and they treat you like family. This is the best bank I have ever had, never any problems.
Thank you Joyce for leaving a review! We are so glad that our Georgetown team is providing you with the exceptional service that you deserve!