Chase Bank

Pretty much no one working here.. terrible customer service. Go to another bank. They don’t care here at all about customer. More one star reviews than any business I’ve ever supported

Bad customer at this location. Female Banker is rude and doesn’t offer any help to other customers. She gives a Rude tone and bad manners. There is a Long line to get to a teller window and their excuse is they don’t have enough people to work there. Ummm… maybe they should hire more people or manage their Saturdays better.

Went in to get a letter notarized. I asked one of the bankers at her desk. She said they have notaries at the front desk, then raced out to lunch. This was at 11:15. She must have been really hungry. Got to the front desk and they said a second banker that could do that was helping a customer on the phone and asked me to come back in 25 minutes. 25? Really? All my banking calls take 10 minutes, usually less. They even had a 3rd notary that also couldn't be bothered, then told me they normally do notary signatures by appointment. Who makes an appointment for a simple thing like a notary that takes no longer than any other bank transaction? This is at a place I have an account plus 2 mortgages. I went to a real bank (where I'm not even a customer) and was out of there in 3 minutes. I know Chase has a lot of locations for "convenience", but it's not very convenient when your employees can't (or won't) even accomplish simple tasks

Romy was amazing! My boyfriend and I had to set up a lot of stuff and she made the process so smooth. She was also very knowledgeable and stayed over time to help us with everything. Can’t recommend her enough!

Travis Dumler, the branch manager, went above and beyond making my recent experience at Chase a good one when it could have turned out far different. He provided me excellent customer service and handled an issue I was having with the ole Chase corporate brass immediately. Jaime Dixon, give this man a raise!

I opened up a business account here. Ayleen, helped us set up the account. Lots of options for a business and right away work wonders compared to my business account and Premiere Credit Union which absolutely sucked! The wait is a little long but that seems like everywhere with covid the customer service is good in the commercial line. For the first 4 months I really enjoy banking here other than the wait but the staff is great so it's okay during this season. I really enjoy how the bank will warn me when I sign new accounts up. I'm really happy here until everyone about the bank and their customer service! I'm sure people have had a bad experience here and there but for this long it's been amazing

Terrible customer service, and an inconsiderate banking system. Bank anywhere else!!!

This place is an embarrassment, the staff is very ignorant when it comes to helping a client navigate the system to figure out how to recuperate a stolen check. The management at this place is incompetent they should hire capable people. I was treated rudely and was ignored. A crime had been committed against me and they couldn't have cared less. Thanks to me having been persistent 10 months later I was able to recuperate my stolen check funds. Read about Chase bank and the money they stole from their clients, No surprise!

Very nice and easy notary signing! Travis was very helpful and kind. I had originally planned an appointment with Venessa, but she was busy when I arrived so Travis helped me out. A well run location, indeed!

Chase bank…where their atm’s are never working. Definitely switching banks after trying to make deposits several times after bank hours and not being able too. Ridiculous