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Wells Fargo Bank

  • Drive-through
2415 Patterson Rd, Grand Junction, CO, 81505, United States
Closed 路 Opens at 9 AM Thu
wellsfargo.com
+19702419000
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM

Reviews

5
36%4
14%3
3%2
8%1
39%
3
36 reviews

Summary

"I will always recommend this bank location to friends and family."

"The ONLY redeaming factor is I get paid to sit and wait forever in the hot sun"

"Nice branch, close to home, nice location, and nice personnel."

Real McCoy2 years ago

We use several banks, Wells Fargo is in our herd. Have had many experiences of many types over many years, most good, some showing issues in the corporation and others turning up an employee who blew a play. Life is big, don't sweat the small stuff. We work through issues when they happen, and all together are thankful for the WF services.

Owner's responsemore than 2 years ago

Thank you for taking the time to share this feedback, kind words, and understanding. We appreciate you choosing Wells Fargo. -Shaun, Wells Fargo HL Social

Kestrel1 year ago

Won't use this bank again. Called twice, two days in a row during open hours, and the phone literally was not answered. Finally reached someone and asked for info re sending a wire transfer. The gal I spoke with was barely civil but did answer my questions... incorrectly. I asked specifically whether I needed an appointment to set up a transfer and was told No, just go to a teller. When we arrived to do the transfer the teller said we'd have to make an appointment to see a banker. There was a banker there, with customers, but he couldn't be bothered to help us because it was close to 5pm. This was a time-sensitive issue so we had to do a completely different and far less secure workaround. I have to say Wells Fargo is certainly earning their bad reviews and the general distrust of the populace. (The only reason I gave two stars is because the teller we spoke with was friendly and courteous.)

Owner's response1 year ago

Thanks for taking the time to review this location. We appreciate this feedback. Feel free to email us at [email protected] if you have any additional feedback. Be sure to include the link to your Google review and refrain from sharing account numbers in your responses. -Josh

Krystle McAllisteralmost 3 years ago

Wells Fargo is the BOMB!!!!! I woke up this morning to texts and e-mails from them asking me to verify purchases from Burbank, CA which I didn鈥檛 make. They rejected EVERY false charge, so NOTHING came out of my bank account!!!! I called them this morning as recommended in the e-mail, and they shut that card off and ordered a new one for me. It鈥檚 crazy to me because I NEVER use my debit card. For gas, online purchases, in store purchases, everything, I use one of my credit cards and I only use my bank account to pay off my credit cards monthly. So how my debit card was gotten but apparently none of my credit cards鈥 have no idea. 馃し馃徎鈥嶁檧锔 My checking account with them costs me nothing (I鈥檝e had it since college), and I don鈥檛 care how much they charge for over drafting or other penalties because I don鈥檛 allow it to overdraft or do anything to be charged penalties. I highly recommend Wells Fargo. They just saved all my money and kept me from having to fight to get it back while I鈥檓 pregnant and have other things to worry about.鉂わ笍

Owner's responsealmost 3 years ago

I'm happy to hear we were able to assist you with this urgent matter, Krystle. Thank you for your continued loyalty and for taking the time to share this with us. We appreciate the feedback and are always here to help. -Nick, Wells Fargo HL Social

C s3 years ago

I went in to open a bank account and was helped by the lovely Angelica. She made sure to pay attention to us as we were waiting as well as being incredibly thorough and informative throughout the entire appointment. The manger was also kind enough to follow up with me after I left my review regarding Angelicas great service. Would definitely recommend for someone who new to town who needs a lot of help!

Owner's response3 years ago

Thanks for taking the time to share this with us, Clare. I鈥檓 glad to read you've had a wonderful experience while working with Angelica, and I've made sure these kind words are forwarded to the appropriate teams. Have a great day! -Jessica, Wells Fargo HL Social

Derek Rudd4 years ago

Had nothing but greatness to say with Wells Fargo, they are fair and honest with you and I love that. I have been going here for three years and worked with multiple bankers there and they all listen and help me as they can. A lot of people complain about the wait times and lack to cash a check, to those people I say, use an ATM or mobile deposit. I'm sure not everyone in this town enjoys using a mobile unit but that's why wait times go up so no complaining. I will always recommend this bank location to friends and family. Cheers!

jessica clarkalmost 3 years ago

Been with this bank for 20+ years. I dread drive thru (45 minute wait.) Dread going in lobby-just as long of wait. Hours are 9-5, even for drive thru. I work 9-6. Who can take an hour+ out of there work day to "run" to (but really sit) at the bank? They are always short staffed, and even simple tasks require speaking to a "personal banker". I get hives thinking about Wells Fargo.

Owner's responsealmost 3 years ago

I'm truly sorry you feel this way, Jessica. I'd like to take a closer look into the concerns you mentioned about this branch. Please share your full name, phone number, and address in an email. You can address it to [email protected], and be sure to mention your Google username and review as well (no account numbers). We appreciate your feedback. -Nick, Wells Fargo HL Social

joe schnittkeralmost 3 years ago

Stopped in at the Patterson Road Branch, Grand Junction Colorado. Needed some help from a personal banker. A big Thank You to employee William Hungerford, a Relationship Banker. Great service, very pleasant to deal with and he throws in some great chit chat while he pokes away at the keyboard. Good job William!!

Owner's responsealmost 3 years ago

I鈥檓 glad to read you had such a wonderful experience working with William. I've made sure both he and his manager are aware of these kind words. Thanks for the feedback. -Shaun, Wells Fargo HL Social

Haydyn Williams5 years ago

Very poor service. They didn't take time to listen to me and what I was trying to explain to them. I had several things going wrong with my account and they told me they couldn't help me. I went to another wells Fargo a few miles away and they took care of me. Very lazy and rude people here. All they did was argue with me. I will be switching banks because wells Fargo is TERRIBLE!!

Owner's response5 years ago

Hello, Haydyn. This is not the customer experience we strive for, and I hope you鈥檒l accept my apology for what happened. Please email me at [email protected] with your Google username and more details about your visit (no account numbers). Please also include that you posted a review on a Wells Fargo location. Thank you. -Shannon, Wells Fargo HL Social

Grant Hart (G Hart)more than 4 years ago

I鈥檝e never been in a worse bank drive thru in my life. And I say this after multiple visits. What a joke. Zero line management on their part and they were less than courteous when you finally get to a teller. I do everything I can to not go to this location.

Owner's responsemore than 4 years ago

Thanks for your feedback, Grant. Could you tell me more about what happened in an email? Please address it to [email protected], and be sure to mention your review and Google username (no account numbers). I'll make sure your experience is reviewed by the appropriate team. -Janet, Wells Fargo HL Social

Brandon Pinger1 year ago

Worst bank in Grand Junction by far. I was surprised that there was not a fee just to walk into this financial rip off.

Owner's response1 year ago

Hi, Brandon. I'm disappointed to read your review, and I'd like to hear more about your experience with the associates at this location. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and a link to this Google review. I assure you I鈥檒l do my best to address your concerns. Thank you. -Isaiah

Photos

Service options

Drive-through

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

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