Hours
Reviews
Summary
"Good selection of boots but staff was didn't know how to use a gift card."
"If you want cowboy boots, hats, and hiking boots, this is the place!"
"Awesome people work there great prices"
All the staff is friendly! Helps you find exactly what you need with out breathing down your neck! The store was a little hot the day I went but nonetheless was a pleasant experience.
Usually I have a decent visit when I shop here but today wasn’t as pleasant. When I was checking out, one of the cashiers ( Karen No. 59907) was trying to scare me into signing up for their rewards program after I politely declined. By saying that if I didn’t sign up and wanted to make a return, I wouldn’t be allowed to. Like geez i get you receive some commission whenever you open a new rewards account but the only people that use that type of sale tactic are scammers.
Third time here and Darcy has helped me every time. She's amazing and incredibly knowledgeable of the store and all of their products. Good brands at fair prices.
Great selection of boots of all kinds (cowboy to work boots). From kids to adults, variety of price ranges and styles. Bought my son his first pair of boots here + some gifts for family back east. If you have some time, check out all the other Western wear and accessories. Nice shop.
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Not very welcoming, I was followed around by the manager, and the staff was rude. They definitely don't want any new customers that's for sure.
Great selection Western wear
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Plenty of selection of jeans, shirts, hats, and boots. Very friendly staff. Clean place. Most clothing was a bit pricey though.
I purchased a jacket for $79.99. I noticed under the boot barn price tag, was $69.99! "Boss" at the store said that's what they do!
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Miricles happening at this store! My soon too be 5 year old was shopping for his first pair of cowboy boots when an amazing thing happened. Another customer offered to purchase his 1st pair because it's her own tradition. THANK YOU to this random stranger. We could not be more grateful and blessed by this random act of kindness, do-good moment you created. Not just for your genuine offer but for making a little boys cowboy dream come true!
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Customer service was extremely helpful. Even though I didn't have a receipt for my purchase, and it had been well passed the 30 day return policy...they still treated me like my issue was important to them. They found purchase in their files ans printed off a receipt so I could try make a claim to the manufacturer. Amazing people there!!! I will definitely return!!!!
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Retail chain with a variety of Western & work-related apparel, shoes & accessories, plus gifts.
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