place hero

Verizon

Cell phone & accessories retailer

  • Kerbside pickup
  • In-store shopping
1000 N Main St, Vidor, TX, 77662, United States
Closed · Opens at 9 AM
stores.cellularsales.com
+14097697900

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 8 PM
Sunday
11 AM - 7 PM
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM

Reviews

5
92%4
2%3
2%2
1%1
4%
4.8
533 reviews

Summary

"We are very happy with the service we received at this location"

"Fun people and great discounts for this old lady!! lol"

"Taurean restored all my information, and got me the discount for where I work."

Michelle Cherry · 10 months ago

I had an issue with an Apple product, and I thought someone who knew a little something about it could give me some advice without me having to call Apple Services, which, in my experience, takes FOREVER. So I called Verizon in Vidor and Emily not only helped me with my issue, but gave me options that were WAY faster than going through Apple. She answered all my questions, and when I asked her about her personal experiences with a product like I was having issues with, she was more than happy to share with me. Not only did she save me a ton of time waiting on the phone with Apple Assistance, but I’m also getting my replacement product a lot faster and saved about $100! Thank you, Emily!

Owner's response · 10 months ago

 Michelle, we appreciate the time you took to share with us and we are happy to hear you had a positive experience! We look forward to assisting you with all your future wireless needs! -- Cellular Sales Customer Service 1-877-851-0649

Fran Lauen · 9 months ago

It was one of the better experiences I've had at that store in Vidor. Emily Dalfrey made the experience very enjoyable and it's too bad more of the employees can't be like her. She put me at ease right away and never once made me feel like I was wasting her time or that she would rather be doing something else. She was so sweet and actually made me feel like she really cared.

DIANNE ARCENEAUX · almost 1 year ago

Chelsea was very personable and not pushy. She helped us get new phones by allowing us to make our own decisions based on the options available. Overall pleasant experience

Owner's response · almost 1 year ago

 Thank you for sharing your experience, DIANNE ! We appreciate feedback from our customers and will be using your review to commend Chelsea on a job well done. We look forward to helping you with your future wireless needs! -- Cellular Sales Customer Service 1-877-851-0649

Barbara Ikner · almost 9 months ago

Ive been coming here for years for one reason. Amazing customer service. They get busy but it's because of us, let's be patient. Thank you Chelsea and Okai

Owner's response · almost 9 months ago

 We appreciate your feedback, Barbara . We strive for a high level of service and are glad to hear that Chelsea and Okai met that level! Thank you for being with Cellular Sales! -- Cellular Sales Customer Service 1-877-851-0649

Christina Conover · 9 months ago

I have had to come back again to the store in Orange, and as usual I got my problem solved. Chelsea took great care of me .Very fast,friendly and helpful. Thank you,ll.

Owner's response · 9 months ago

Thank you, Christina , for taking the time to share your review. We are always happy to hear when our customers have a positive experience. Thank you for being a Cellular Sales Customer! -- Cellular Sales Customer Service 1-877-851-0649

Stephanie Springs · 1 year ago

We were extremely happy with the service we received from Layne today. He was extremely knowledgeable and helpful. We purchased 3 new phones and added 2 new lines with no issues. Layne went over all the details of the new phones and showed us what to expect on our bill in the future. He provided us with all the available discounts and saved us money on the new phones. He also was very patient while transfering all the information from our old phones to the new ones. This was the first time we have gone through this process wtihout any complications.

Owner's response · 1 year ago

Thank you, Stephanie, for sharing your experience. We rely on our customer feedback to provide opportunities to commend our team. Thank you for being a part of Cellular Sales! -- Cellular Sales Customer Service 1-877-851-0649

Sandra Wylie · 9 months ago

Taurean accomplished what I needed him to do today. I'm satisfied with his explanation and his professional demeanor. Cellular Sales in Visor has my business for life.

Owner's response · 9 months ago

 Sandra, you've made our work more rewarding! When our team at Cellular Sales heard that you enjoyed Taurean's service, we were supercharged. We love serving customers like you! -- Cellular Sales Customer Service 1-877-851-0649

Jimmy Desormeaux · 9 months ago

Mr. Roberts helped me tremendously. Taurean is knowledgeable and patient. I didn't know what to do, but Taurean executed my needs flawlessly.

Owner's response · 9 months ago

 Thank you, Jimmy, for taking the time to share your review. We are always happy to hear when our customers have a positive experience. Thank you for being a Cellular Sales Customer! -- Cellular Sales Customer Service 1-877-851-0649

Janie Lee · 1 year ago

I enjoy Cellular Sales in Vidor. The employee's here are always friendly and attentive to my needs. Taurean gave me his undivided attention and helped me set up my Facebook, and I'm leaving satisfied.

Owner's response · 1 year ago

Thanks, Janie! We love helping customers and we are glad to hear Taurean was able to help you out. Thanks a bunch for sharing with us. -- Cellular Sales Customer Service 1-877-851-0649

Kim Holland · 1 year ago

Did not set my info in the computer when I got my service so here I am over a year later and I still can't use the app or any service that I need to log into. My account is locked and no one, not ever customer service can seem to unlock it. I have to either call customer service to make a payment or go to the Verizon store. It would be nice if the app worked and my address was correct in the system. I have no idea how to fix this.

Owner's response · 1 year ago

 Thank you for taking time to share, Kim. Please feel free to reach out to us with details of your visit at 877-851-0649 or [email protected]. You can reference case number (00828017) when you contact our team. -- Cellular Sales Customer Service

Photos

About

Chain retailer offering cell phones, wireless plans, tablets & related accessories.

Service options

Kerbside pickup
In-store pick-up
In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments
Credit cards

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