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Summary
"Organized, helpful staff and lines moved quickly with all the holiday shopping"
"Fantastic customer service, great deals and friendly employees."
"Cute clothes for the entire family, with great sales and discounts."
Went for sale on perfumes and body sprays. Sign on display clearly stated 3 for 6 bucks. Went to register and was told amount is 34 dollars. Nope...I will never shop old navy again.
Great selection and prices. The cashier was super friendly.
Old Navy has a good variety of inexpensive casual clothes.
Has a large inventory, but a messy store and that makes it frustrating to find the thing you want. Didn't get acknowledged in 30 minutes of searching through the store.
We got great deals especially for the kids
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Horrible customer service at the West Colfax branch in Lakewood, CO. Ordered on line to pick up maxi dress. Drove 20 miles to pick up dress curbside. It was balled up and thrown in a paper bag and had a prominent spot at center neckline. Returned it for refund Ordered another online to be shipped to me. They sent the exact same dress with the sr. Although the tag now was marked $5.99 Clearance, they charged me fill price plus shipping over $32. Had to drive to a different Old Navy to return it Again. Will never order again from Old Navy.
The store is fine. I realized after thirty minutes of shopping that I don't like cheap T-shirts regardless of how "inexpensive" they appear.
Tried to get a job here, for the orientation they didn't tell me what to bring, so I came 'unprepared', then they took a week to reschedule and told me to be there the same time as last time, 3 o'clock, so I came prepared and early at 3, and they said I was supposed to be there hours ago!? Long story short, I was fired due to their poor communication and now I am much happier at my new job.
Cute clothes for the entire family, with great sales and discounts. Unfortunately, the staff seem to be unwilling to do math at the register, or help make sure said discounts are applied. Much like chivilary, customer service at this store seem to be dead.
I shop at Old Navy occasionally when I need shorts or other clothing. They have a good variety at a reasonable price.
About
Chain with a wide range of clothing for the family from jeans to loungewear, plus fun accessories.
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