Forever 21

Pretty cool little Store 12th big store what they're for my girlfriends boots that she picked out and spent quite a bit of time up and down the escalator I thought that was pretty neat store was very neat the staff is very friendly prices were not too bad actually it was pretty impressive store I have some pictures to show

Store Is Cluttered And Crowded. This Forever21 Is Worse Than Downtown Denver- Customer Service Is Worse, Variety Is Worse, Cleanliness Is Far Worse. The Managers Trailer Trash Attitudes Make Shopping Worse- I’ll Never Shop This Location Again

Katherine was super friendly, always with a beautiful smile :D We have never had such an exceptional customer service! Like we had with Katherine. <3

This location is one of the best. They always have a wide variety and the prices on a lot of items are great.

Cheap clothing made of plastics with a detrimental impact on the environment, no transparency about labor conditions of suppliers/manufacturing process. This is the definition of fast fashion. If you care about the environment, then you should not shop here. Just lookup this brand on the Internet and their impacts. Stores like this are trash selling trash to trash the planet to make a dollar off of you.

Need to get the upstairs dressing room open soon. Very inconvenient having to go up & down escalators for different sizes.

Spent a few hours here with my girlfriend & she absolutely enjoying it, great selections on 2 floors store

I purchased some items online for the first time from this store. I received a notice via email my order was ready for pickup. I went a day later to pick it up at the store on the Colorado Mall. The pick sign when you walk in says pick up here. There was one person in front of that counter so I walked and and was rudely told “yeah, you have to wait in line. The line they had for purchasing was long. Although it was bought and paid for I had to wait in line as if I needed to purchase something. My first time shopping with Forever 21 bad experience, won’t shop with them again! If I want d to wait in line I wouldn’t have purchased it online, could of just bought it in the store. Unhappy Shopper

Pickup for online orders should be quick and efficient since the items I ordered are already picked out, packaged together and paid for and your store keeps sending me emails reminding me to hurry in and pick up my order that's ready.

I love Forever 21 but during my last visit there was a sale and it just seemed like anarchy. Very visibly short staffed and the line to check out was a mess. Only two cashiers with a line of more than 10-15 people. I wasn't complaining too much since I was getting two articles of clothing for $6 but if it wasn't such a deal I definitely would have walked out. Clothes were on the floor and it was a pretty disorganized place. For a company as big as Forever 21 I would think they have the capital to staff their stores. I felt bad for the two girls who seemed to be running the place and dealing with all those tweens and moms.