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"Nice selection however prices seem to be the same As a regular location."
"The employees really enjoy making their customers wait for nothing."
"I love the looks and quality, great price."
Picked a pair of jeans on a rack with a big red sign that said $8.50. Tried them on, went to purchase and the cashier said they were $46. Tried talking to a manager and she said a customer must have put them in the wrong spot. And she said if we don’t want to pay it we can put them back. To me that seemed unprofessional and unfair. It was an awkward and embarrassing experience. In my opinion, the price should have been honored. I dont believe it has anything with customers moving clothes around. I think it’s when employees put things away and they put it in the wrong spot.
Went in to get my granddaughter's a new outfit for school and I love the variety of clothing and they found the perfect outfit. The staff was nice too. 😁👍
Annoying that there are not plus sections with decent clothes like there was for a short time several years ago. Guess being slightly bigger isn’t “cool” anymore.
H&M at the Orchard Town Center is a great store to to find inexpensive yet trendy clothes for men, women and children alike. The store is kept clean and the staff is very helpful.
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Used to have amazing clothes, now I feel omw I've walked into a cartoon apparel store.
This place is great to buy clothes for the family and the manager Dallas was awesome
The customer service is good. However, the styles never change here. It’s the same styles from 10 years ago. The selection is very limited as opposed to the H&M at southwest plaza mall for example. I literally always walk in and walk out they never have anything worthwhile for clothes.
It was an ok H&M outlet shop. There's not a lot of offerings or sales going on.
This store has the laziest employees I have ever seen. They just stand around and do nothing. The employees really enjoy making their customers wait for nothing. They also need to work on putting their clothes in the correct spots. I bought pants that were in the sales rack. Not that there were a multiple of the same pants on that rack and the price ended up being three times more than what the price on the rack said. In addition, they need to update their website. I originally went to this store to look for these pants where the website said they were available in store. They did not have them at all and did not help me look for them. Honestly, just train your employees to not be lazy.
I generally think of H&M as "fast fashion" for young people, but I was pleasantly surprised to find several things I really liked that were both well-made and competitively priced.
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Chain retailer supplying on-trend clothing, swimwear, accessories & shoes.
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