SEPHORA

Rachel is such a doll and so kind, she always greets me with a warm smile and updates me on the new promotions going on around the store. Anthony is always so welcoming and great to chat with, such a great environment inside this Sephora. Great job guys!❤️

I was able to find what I need it! Everyone was very nice with a positive energy! That’s Great, makes costumers feel welcome 👍🏻 I’m all about great customer service, they got a big plus! Products are in a good presentation , I just wish they can keep their inventory more stock!

Great location. Wide variety of brands. Staff is very helpful and informed! Another store site in Fort Collins would be even better!

This Sephora no matter what I always come in and they think I’m stealing I feel so discriminated against and that was so disrespectful to even question that because I was looking for a shampoo I felt so embarrassed I wound t be coming to this location any more

I came in really needing help with an entirely new skin care routine and needed some suggestions on what to do with my extremely dry skin. Carli was so knowledgeable and helped me through the whole process! I had so many questions and she really spent time chatting about everything with me! It was also super helpful that she gave me samples of things to try before I open them to make sure I wasn’t too sensitive to it first. I really love the stuff I bought and I’ll definitely be back!

I went in looking for a nice blush today and the sales associate Carli was amazing! She was super thoughtful and intentional in helping me find a blush. She was also super transparent and gave me all the information to make the right choice for myself which I really appreciated! Overall she made my most recent visit the best experience I have had at Sephora. PLEASE GIVE HER A RAISE!

The most exceptional associate works here and her name is Kim. I walked in as they were closing their night with the intent to get two things. I ended up buying over $200 worth of items and let’s say it was because of Kim. She saw me just browsing the brushes and pointed me to the most fabulous bundle deal Sephora was having .. that I ended up buying two sets.. I didn’t even need two nor was I even there for brushes?! Regardless , I found myself happy to be buying two new sets of brushes because of her. I went in for a specific moisturizer and again she pointed me in the right direction. She was knowledgeable on every single product in this store. I let her know I had very sensitive skin and was skeptical on certain products she than taught me about an impressive new product : The Milk Serum by Josie Maran ($56)- for those with sensitive skin. And lastly I needed a foundation and while I love the Giorgio Armani luminous silk foundation she also encouraged me to try something new that I absolutely love!! If you’re looking for products, or you’re not too sure what you want or need, make sure to ask for Kim(with the red hair)! She leads with integrity and encompasses this wonderful aura .. it makes you feel like you’re shopping with a friend . Thank you Kim! The Sephora family is lucky to have you .

AWFUL customer service. Every person I talked to was rude and incredibly unprofessional.. I'd rather make the drive to loveland from now on.

Extremely dissapintedd. I walked here with a 2-year-old the night before New years Eve. Told the associate ( wearing glasses) that was standing by the door that I use the Revlon ultimate colorstay that lasts about easily 24 hours. Im looking for one just like it. She took me to the SEPHORA line and showed me a lipstick.. I tried them and also read the description of it. THERE WAS NO INDICATION THAT THIS LIPSTICK STAYS for whatevern number of hours. I reached out to her and asked: wellthis doesn't have any indication that it lasts long... she confidently said it would last at least 8to 10hours. I believed her. Bought it and walked out. The next day, I wore the lipstick, I got on a plane and flew to Canada ( 3hr flight) the lipstick was gone by the time I looked at myself in the airport... I felt betrayed and lied to. Why would she do that? Now I can't even return this cause Im in another country... tonight again I wore it and it was gone 3hrs later... this is so unfair. I wish I knew her name.

This location is always clean, friendly, & helpful! Their employees are amazing!!!