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SEPHORA

Retailer known for makeup & perfumes

  • Kerbside pickup
  • Delivery
  • In-store shopping
2720 Council Tree Ave, Fort Collins, CO, 80525, United States
Open 路 Closes at 7 PM
sephora.com
+19702251151
Make an appointmentsephora.com
Menuplaces.singleplatform.com

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Monday
10 AM - 7 PM
Tuesday
10 AM - 7 PM
Wednesday
10 AM - 7 PM
Thursday
10 AM - 7 PM
Friday
10 AM - 8 PM
Saturday
10 AM - 8 PM
Sunday
11 AM - 7 PM
Monday
10 AM - 6 PM
Tuesday
10 AM - 6 PM
Wednesday
10 AM - 6 PM
Thursday
10 AM - 6 PM
Friday
10 AM - 6 PM
Saturday
10 AM - 6 PM
Sunday
12 PM - 5 PM

Reviews

5
60%4
14%3
8%2
4%1
14%
4
152 reviews

Summary

"Staff is very knowledgable especially in the skin care products."

"I am so disappointed in this level of customer service I received last night."

"Good selection of products"

Emily Gavaldon1 year ago

Rachel is such a doll and so kind, she always greets me with a warm smile and updates me on the new promotions going on around the store. Anthony is always so welcoming and great to chat with, such a great environment inside this Sephora. Great job guys!鉂わ笍

Owner's response1 year ago

Hi Emily, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are delighted to hear of your recent experience with Rachel and Anthony and that you were able to find all the products you were looking for! We look forward to seeing you again on your next visit. Thanks for your passion for Sephora!

T!tyla1 year ago

I was able to find what I need it! Everyone was very nice with a positive energy! That鈥檚 Great, makes costumers feel welcome 馃憤馃徎 I鈥檓 all about great customer service, they got a big plus! Products are in a good presentation , I just wish they can keep their inventory more stock!

Owner's response1 year ago

Hi there, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are glad to hear of your recent store experience and that you were able to find all the products you needed. We look forward to seeing you again.

Alex Gardunoalmost 11 months ago

Great location. Wide variety of brands. Staff is very helpful and informed! Another store site in Fort Collins would be even better!

Limu halmost 10 months ago

This Sephora no matter what I always come in and they think I鈥檓 stealing I feel so discriminated against and that was so disrespectful to even question that because I was looking for a shampoo I felt so embarrassed I wound t be coming to this location any more

Owner's responsealmost 10 months ago

Hi Limu h, we appreciate you taking the time to reach out to us. We're sorry to hear this and discrimination of any kind will not be tolerated. Please send us an email at [email protected] with more details, like the store location and date of the experience, so we can learn more and properly investigate this.

Jenna Hendrickson1 year ago

I came in really needing help with an entirely new skin care routine and needed some suggestions on what to do with my extremely dry skin. Carli was so knowledgeable and helped me through the whole process! I had so many questions and she really spent time chatting about everything with me! It was also super helpful that she gave me samples of things to try before I open them to make sure I wasn鈥檛 too sensitive to it first. I really love the stuff I bought and I鈥檒l definitely be back!

Owner's response1 year ago

Hi Jenna, we are delighted to hear of your recent experience with this Beauty Advisor and that they helped find all the right products for you! We look forward to seeing you again on your next visit. Thanks for your passion for Sephora!

Qntmfzx1 year ago

I went in looking for a nice blush today and the sales associate Carli was amazing! She was super thoughtful and intentional in helping me find a blush. She was also super transparent and gave me all the information to make the right choice for myself which I really appreciated! Overall she made my most recent visit the best experience I have had at Sephora. PLEASE GIVE HER A RAISE!

Owner's response1 year ago

Hi Qntmfzx, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are delighted to hear of your recent experience with this Beauty Advisor and聽that they helped find all the right products for you! We look forward to seeing you again on your next visit. Thanks for your passion for Sephora!

Chiara Dalessandromore than 1 year ago

The most exceptional associate works here and her name is Kim. I walked in as they were closing their night with the intent to get two things. I ended up buying over $200 worth of items and let鈥檚 say it was because of Kim. She saw me just browsing the brushes and pointed me to the most fabulous bundle deal Sephora was having .. that I ended up buying two sets.. I didn鈥檛 even need two nor was I even there for brushes?! Regardless , I found myself happy to be buying two new sets of brushes because of her. I went in for a specific moisturizer and again she pointed me in the right direction. She was knowledgeable on every single product in this store. I let her know I had very sensitive skin and was skeptical on certain products she than taught me about an impressive new product : The Milk Serum by Josie Maran ($56)- for those with sensitive skin. And lastly I needed a foundation and while I love the Giorgio Armani luminous silk foundation she also encouraged me to try something new that I absolutely love!! If you鈥檙e looking for products, or you鈥檙e not too sure what you want or need, make sure to ask for Kim(with the red hair)! She leads with integrity and encompasses this wonderful aura .. it makes you feel like you鈥檙e shopping with a friend . Thank you Kim! The Sephora family is lucky to have you .

Dani Mindiola1 year ago

AWFUL customer service. Every person I talked to was rude and incredibly unprofessional.. I'd rather make the drive to loveland from now on.

Owner's response1 year ago

Hi Dani Mindiola, we are sorry that you didn鈥檛 have a great experience when visiting our store. If you would like to share feedback or need additional help, please send an email to [email protected] with the details of your visit. Thank you.

Sahar A1 year ago

Extremely dissapintedd. I walked here with a 2-year-old the night before New years Eve. Told the associate ( wearing glasses) that was standing by the door that I use the Revlon ultimate colorstay that lasts about easily 24 hours. Im looking for one just like it. She took me to the SEPHORA line and showed me a lipstick.. I tried them and also read the description of it. THERE WAS NO INDICATION THAT THIS LIPSTICK STAYS for whatevern number of hours. I reached out to her and asked: wellthis doesn't have any indication that it lasts long... she confidently said it would last at least 8to 10hours. I believed her. Bought it and walked out. The next day, I wore the lipstick, I got on a plane and flew to Canada ( 3hr flight) the lipstick was gone by the time I looked at myself in the airport... I felt betrayed and lied to. Why would she do that? Now I can't even return this cause Im in another country... tonight again I wore it and it was gone 3hrs later... this is so unfair. I wish I knew her name.

Suzanne Simone (Geisha)almost 1 year ago

This location is always clean, friendly, & helpful! Their employees are amazing!!!

Owner's response11 months ago

Hi Suzanne Simone (Geisha), we appreciate your feedback and we look forward to seeing you again. Thank you for your passion for all things beauty!

Photos

About

Retail chain with a selection of upmarket makeup, perfumes, beauty & skincare products.

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments
Credit cards

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