Hours
Reviews
Summary
"Friendly service, clean store, well organized, and variety of products"
"Friendly staff, clean, good prices, good selection!"
"The inventory is not always fully stocked in the home and shoe department"
From the minute I walked in the store, I felt as though we were being scrutinized. We were there to make an Amazon return and shop. While in the past it was difficult to find someone to assist with a question, it now seems as if workers are everywhere, watching your every move. Never have I shop lifted and I certainly didn’t appreciate the feeling I got in that store!
We're sorry to hear about your customer service experience, Marcia. Please know this isn't the type of customer service experience we want our customers to have when they shop with us. We'll be sure to share your comments with the management team at our Arvada store for coaching opportunities. We hope you'll give us another chance to provide the service you deserve.
I would give it five stars, but there were a lot of empty spots, and it was a bit confusing to find certain items. Signs need to be fixed. Associates were nice, and we found some great clearance items. I have always liked this store!
Glad you like our selections and Great deals! We'll be sure to pass this along to the store management team to share with the associates to keep up the great work. Hope to see you again soon!
Not at all happy with the cashier trying to hard sell me a credit card or membership. It was not appreciated and I almost left my items at the register and not make the purchase. I am in retail and can understand the basic schpeel on what I could save after saying no thank you the first time should have been sufficient but she kept on.
We apologize for any disappointments in your experience Joe. Please know that your comments will be shared with the Arvada store management to review for possible improvements.
Very big store with lots of selection. Not many employees working for it being such a large store. Prices are very high. I love that there is a prime return inside the store, but it is all the way in the back left corner.
We value your feedback and will use it to help make your next Kohl’s experience the best it can be! We will be sure to share this with the appropriate management team for future considerations. Thank you for taking the time to share your feedback.
Nice clean store but I'm missing the options in clothes they used to have. Fila was my fav brand and they don't have as much anymore. Seems like they have eliminated a lot of things as the store looks empty. Still good values if you can find what you're looking for.
A nice clean store with very friendly and professional employees. I find what I'm looking for most of the time, and always great sales and coupons.
We appreciate your business, Bacshadow. Thanks so much for shopping with us, and we hope to see you again soon!
Tina-Marie and Grey were so pleasant and helpful. Much appreciated especially when a person is getting upon age!
Thank you so much for taking the time to write this review, Donna. We're so happy to hear you had a positive interaction with Tina-Marie and Grey. We will be sure to share your feedback with our Arvada location for kudos.
I can honestly say I always have a good experience when I shop at Kohl's Arvada and the Golden store. The associates are friendly and very helpful.
Thanks for your feedback and stopping by! We'll be sure to pass this along to the store management team to share with the associates to keep up the great work.
The West Arvada store is the greatest. The people are friendly, the store clean and organized, and there are always coupons and great discounts to be had.
Thank you very much for your feedback. We strive to provide a variety of styles for all occasions, great sales, and excellent customer service.
The store maybe small but you can always find a bargain.
We're happy to hear of your positive experience with us and we sure hope to see you again soon!
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Chain department store offering a wide selection of clothing, accessories & homewares.
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