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Quest Diagnostics

    2798 Arapahoe Ave, Boulder, CO, 80302, United States
    Open · Closes at 12:30 PM
    questdiagnostics.com
    +13033281952
    Make an appointmentappointment.questdiagnostics.com
    Wednesday
    7:30 AM - 12:30 PM
    1:30 PM - 4:30 PM
    Thursday
    7:30 AM - 12:30 PM
    1:30 PM - 4:30 PM
    Friday
    7:30 AM - 12:30 PM
    1:30 PM - 4:30 PM
    Saturday
    Closed
    Sunday
    Closed
    Monday
    7:30 AM - 12:30 PM
    1:30 PM - 4:30 PM
    Tuesday
    7:30 AM - 12:30 PM
    1:30 PM - 4:30 PM

    Reviews

    5
    53%4
    0%3
    6%2
    18%1
    24%
    3.4
    17 reviews

    Summary

    "1 person working the office, so can get a bit hectic."

    "The technician was great."

    "I waited a couple weeks for my results."

    Joshua Van Deren · 1 year ago

    Mary did an excellence job! Even though the office was busy, she took the time to do my blood work which only took less than 10 minutes. Very swift with her job and professional.

    Jason Sanders · 1 year ago

    Closed 12:30-1:30 for lunch. 1 person working the office, so can get a bit hectic.

    Cristina J · almost 2 years ago

    Good experience again today, we have been going for years and had the same phlebotomist every time. She is pleasant with a no-nonsense demeanor and efficient. We bring our lab orders just in case they did not make it electronically and a couple times we needed them so it’s good to go prepared. She went over insurance coverage and got my son's blood drawn without any squirming on his end - he even said that he will never be scared again. We never had any issues - bruising or having to reinsert needle, missing/miss-labeled vials or anything else. Easy to schedule appointments online. Go with confidence!

    D F · almost 1 year ago

    The lady who works here is so aggressive and snappy, and the blood draws also really blunt and rough

    Melony Gallup · 2 years ago

    The female phlebotomist who works here is very rude and downright nasty. Also, she moved the needle in and out of my arm when switching the vials during blood draw (4 times). Any phlebotomist would understand that this would be painful and would create a bigger wound. She just didn't care. Will avoid this lab in the future.

    Matt Sidor · more than 6 years ago

    I had multiple labs drawn here in September. The woman who processed me was working alone and seemed overworked. She was friendly and efficient at drawing my blood, but she struggled to find the correct codes for my doctor's lab orders; she tried to search for many of them on her personal phone's web browser. I waited a couple weeks for my results. When my doctor didn't call me, I checked to see if they had received my results; they hadn't. They had to spend a couple days trying to contact Quest and getting my results faxed to them. After all that, it turns out that the woman who submitted my labs had used the wrong lab code for one of them, so I didn't get the correct test results my doctor had asked for. I had to submit another sample -- this time I went to Boulder Community Hospital -- and wait again for the results. (This time they were done correctly and I only had to wait a few days for the results.) During all this time, I felt very sick and was waiting to find out what my treatment would be. It was quite frustrating to have to be sick for so much longer than necessary. So, if you absolutely need to save money on your labs, this little understaffed Quest lab might be your least expensive option in Boulder. But if you want them done right and done in a reasonable amount of time, I'd recommend spending a little more money and going to a different lab.

    Michelle Mehnert · more than 4 years ago

    Lab techs were polite enough, but billing was an issue. They informed me of the incorrect price for my tests, and I was responsible for nearly double what I was quoted. This has now happened on two separate occasions with Quest Labs. When I called Quest to dispute my charge, they told me I had already received a discount from my health insurance and should be grateful.

    Owner's response · 4 years ago

    We apologize if this was your experience, Michelle. This feedback will be forwarded to your region’s leadership team and we encourage you to contact Patient Advocacy at [email protected] to further discuss this matter.

    Nancy Allawos · 6 years ago

    Mary is THE BEST Phlebotomist we have ever had the pleasure to work with at Safeway on Arapahoe in Boulder! We are always so grateful when we arrive and she is there. She never misses and is a total professional! Greatly appreciated!!

    Frankie Donez · 6 years ago

    The technician was great. She noticed in error in my lab order and fixed it saving me weeks of additional retesting from a faulty lab order. She knew the lab codes well enough to notice the lab code error in my lab order and corrected the code. She also was very friendly, respectful, and efficient.

    Grumpygillz · 2 years ago

    Matthew was super friendly and professional. Made giving blood, urine a better experience.

    Photos

    Service options

    Has online care

    Accessibility

    Wheelchair-accessible car park
    Wheelchair-accessible entrance
    Wheelchair-accessible toilet

    Amenities

    Toilets

    Planning

    Accepts new patients
    Appointments recommended

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