Walgreens

This pharmacy is a joke! WE WENT 30 days without any medication and nobody notified us that my daughters (9 yo) medication was on back order. If I could leave a negative score I would. Do not fill your medication here.Craig the manager is the only polite professional that works here.

Pharmacy employee is rude every time I visit. She has zero customer service skills.

This place is horrible!! Craig the main pharmacist needs to be fired ! He was rude to my 87 year old grandma trying to refill her pain medication…. Never going again

Easily the worst run pharmacy and store in this chain. Go to Soopers and don’t even bother. The line is down the aisles here and the pharmacists attitudes are dismissive and rude.

The pharmacy is busy but the people that work there are very nice & apologize for the wait. I have never had an issue. Especially with the busy Christmas holiday approaching I thought it was a seemingly easy & quick experience.

The blonde pharmacy tech is so extremely rude. I'm always friendly and say please and thank you and was still met with a horrible attitude. There is always an issue trying to fill a prescription here and you have to walk the pharmacy techs through the filling process.

Horrible store all around. Do your shopping at the dumpsters next door for 10x better service. Tried to order something online, but below cash limit to pick up. Then had to drive to the store where they wouldn’t price match their own prices. Had to order online + stuff I didnt need and wait 30 minutes for them to put it in a bag for me. Had horrible experiences in the past. This Walgreens and its employees does not understand customer service or general manners

I’ve been using Walgreens as my pharmacy for years, but after living in Firestone and using this one, I’m moving on. The pharmacist Craig is the only good thing about this pharmacy. Most workers I’ve had the pleasure of meeting in the one-to-two minutes it takes to pickup a prescription have been great, however there are a few workers here that obviously hate their job and take it out on the customers. In the past my wife and I have sat in line waiting to get prescriptions that were already filled for more than an our, in the drive-thru, as well as inside. Coming up to the window you can see the techs just standing around talking while Craig is furiously packaging everything and doing consultations. However, today was the last straw. I had been waiting for a medication to get filled for about a week. First it was an insurance issue, so I called Walgreens to say I’ll pay for it out of pocket since GoodRx has a good discount. The lady I talked to in the pharmacy said it would be ready tomorrow by 11am. I get a text saying my prescriptions are ready, and I go to pick them up. The lady at the counter said only one was ready and when I asked why I received a text and had confirmation from the lady the day before, she started getting irritated with me and explained how “they had only just received the medication from the warehouse an hour ago, so why do you think your medication would be ready? Come back after lunch at 2pm and we might have it filled by then.” I’m not one for confrontation, especially in public, so I told her thanks for the info and I’d be back later to pick up my prescription. I won’t be coming back.

This is the worst place to get prescriptions filled. Most of the women who work here have horrible attitudes and do not have the slightest clue what they are doing. Had a prescription for 180 pills a 6 mother supply for my gout and they gave me 30 and now say they can't refill it because I should have 5 months worth left. When hheu gave me 30 pills I complained and got a lie that they can't fill forbthat many pills and yhey had record of what was dispensed and I would have no problem getting more. Now here we are dealing with not being able to get more when they screwed up not me. Leaving here to go to Safeway pharmacy hopefully we get another big pharmacy out here in this area soon. Would rate ZERO stars but can't that is the only reason they got 1 star.

The Tuesday morning Pharmacy GM and the entire Tuesday morning staff couldn’t be bothered or have the courtesy to fill a prescription for a waiting patient. After waiting 30 minutes the next, useless tech, said “it was just sent in 30 minutes ago.” To which I responded, “Yes, which is why I came to wait for it.” When I asked if they could give me a certain time to pick up, she couldn’t provide a clear response. Craig on the other hand solely deserves 5 stars - that guy can run that place with his eyes closed. We appreciate you, Craig. Sincerely, A sick, working Mom and Two toddlers with severe croup who have nothing but time waiting for Walgreens pharmacy.