Walgreens

Very kind and helpful pharmacy staff!! The automated system has recently been incorrectly notifying patients that their prescriptions have been filled when they haven’t. Obviously this is through no fault of the staff and I am always prepared to wait a day or two extra for them to fill it. They almost always fill it within the same day and are helpful when it comes to using GoodRX coupons. This location is often understaffed but I never feel like an inconvenience for asking questions or checking in on time sensitive prescriptions. Thank you for your hard work, I truly appreciate it!

Negative stars!! Walgreens is going down hill, I have already gone twice today and my stuff still isn’t ready even though the guy said it would be. Then they sent my meds to a “fulfillment station” which takes longer!! 🤷🏻‍♀️🤦🏻‍♀️

The pharmacy staff needs to be trained in customer service. They aren't friendly, don't smile, and sad to say, act like you are bothering them, especially the pharmacy techs. They come across as too busy to address ANY concerns you might have. The other employees in the store are always nice and courteous.

Walgreens will just cancel prescriptions, leaving you without them for days, move them to a different store and not even tell you, and they don't call your doctor for refills. My doctor is confused every month when I have to call and request a refill for something. Every single month, there is an issue with prescriptions, and they don't care. They are absolute liars about when your prescription will be filled.

My daughter went to pick up a prescription here and was given Walgreens OTC generic brand of a med instead. When I went to return it the associate refused even though it was a cash purchase and there mistake Just because I didn't have my ID when I knew my driver's license number was willing to give her all the information from my driver's license and she was very rude I will never go back to Walgreens ever again or get my prescriptions filled here they're idiots

Horrible customer service window lady was rude slammed the phone down because she was frustrated lied when she got back on the phone like really went inside and let the staff know and they basically patted her on the back for the rudest of the day will not go to this place ever again I’ll stick with Walgreens in Evans

Pharmacy was closed within the hours they were posted to be open. Now I get to spend my weekend ill and without my meds.

Let me get this straight. My Dr only treats me, sends in script but the pharmacist tells me what and when I can have medications even if it's narcotic or not. ?? This pharmacy has always been a problem from refills to Having staff. Pharmacist starts filling, then there's not enough on stock to oh I'm the Managing PHARMACIST. So what do the other Pharmacist have a sayy of? Yep I'm on vicodine 7.5 and it's nit my fault chiropractor Dr's don't know what they are really doing when they write a script for it. So now the Pt has to suffer cause we have Pharmacist who want to tell what my Dr should be giving me. I guess you should be telling and writing my scripts since you know what all I've been through. This pharmacy has always been a joke. The reason I moved to location on 16th and 23rd Ave. They are so much helpful. I suggest don't use 11th and 16th. This is the reason they are now taking Kroger patients. DONT DO IT!! Go somewhere else people.

Pharmacy- NEGATIVE ALLLLLLLL THE STARs. rude, refused to tranfer prescription i asked them to put that refusal in writing.. The guy working hung up 2ce, 2nd time i shoulda shut up and let him transfer me, but i asked for his name so he gave me the click. But 1st time he transferred me then hung up so i wanted his name. Talked to Amy the actual pharmacist, 2ce as well. 1st time she said it couldnt be done 2nd time she said she would, but took me lightly and probably thought she would do it when she dang well felt like it. Meanwhile my child is vomiting blood while these so called medical professionals play games with my childs life. Yeah Alright.. Called cooperate, they heard me and took my complaint. Then i called ask for a store manager. (Full karenisha, no regrets)I got vanessa and she fixed it. Dont care how. It took her 5 min to call me back and let me know theyy transfered it for me. Cooperate take an interest in her if youre smart. She demands and earns respect. She is the reason this is a 4 star review not 1 star review. Clone her.. But ill still neeeever use walgreens pharmacy again.. It was a mistake to send it there in the 1st place Funny story, when a medical professional tells you no they cant or wont, and u say, put it in writing, 8 times outta 10 theyll change their mind. 1 time outta 10 theyll act like this walgreens. 1 outta 10 times the answer is no for your own damn health.

I called in to talk to the pharmacist. I was on hold for 11 minutes and 40 seconds and then the phone line just cut off. I called back and was on hold 14 minutes and 48 seconds and the same thing happened. So I called the main store to see if anybody was back there and he said there was and even went back to tell them what happened to me and that I was calling and again. This time I was on hold 5 minutes and 42 seconds and was cut off. Walgreens needs to hire more people in the pharmacy or they need to get the people in other areas of the store to help the pharmacy, doing non-medical work, so that customers are not treated so poorly when they are ill. It is truly a disgrace. Where is the management