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CPR Cell Phone Repair Loveland

    1550 Fall River Dr Suite 170, Loveland, CO, 80538, United States
    Open · Closes at 7 PM
    cellphonerepair.com
    +19706198359
    Make an appointmentcellphonerepair.com
    Friday
    10 AM - 7 PM
    Saturday
    10 AM - 5 PM
    Sunday
    Closed
    Monday
    10 AM - 7 PM
    Tuesday
    10 AM - 7 PM
    Wednesday
    10 AM - 7 PM
    Thursday
    10 AM - 7 PM

    Reviews

    5
    91%4
    3%3
    1%2
    1%1
    4%
    4.8
    957 reviews

    Summary

    "My phones were finished when promised and at the price that I was quoted."

    "Service was fast and both employees I enteracted with were super friendly!!"

    "Joe did an excellent job replacing my iPhone battery."

    Dennis D · almost 11 months ago

    Outstanding customer service. Both young men greeted customers warmly, explained every step of the process, and even went above and beyond to provide other helpful tech information not related to the repair. While we were waiting for the glass to be put on our 3 phones, an older woman came in with a tech question, not related to any repair. The employee took his time to understand her issue and resolve it successfully on the spot. He never spoke down to her. All techs we observed during our 20 minute wait were professional and genuinely cared about resolving customer issues. It was so nice to see actual intelligent customer service at work!

    Owner's response · 10 months ago

    Thank you for the recommendation and kind words, Dennis!

    Kyle Taylor · more than 10 months ago

    Fixed my battery within a day and it was the best deal in town. Tyler is a great technician and my phone feels brand new again. Would highly recommend CPR Cell Phone Repair in Loveland to anyone who is having cell phone issues!

    Owner's response · 10 months ago

    Thanks for the great review, Kyle. It was a pleasure serving you as a customer.

    Whyte Boi (Frost) · 1 year ago

    I recently had a wonderful experience with this cellphone repair company! They were able to fix my damaged phone quickly and efficiently, and the quality of their work was outstanding. The staff members were also incredibly friendly and helpful, answering all of my questions and making me feel well-informed throughout the process. What I appreciated most about Cellphone repair company was their transparency, professionalism, and their commitment to providing excellent customer service. They truly went above and beyond to make sure that my needs were met, and their attention to detail did not go unnoticed. Plus, their pricing was very reasonable, which made the entire process stress-free. Overall, I highly recommend this cellphone repair company to anyone in need of phone repairs. Their work is top-notch, their staff is fantastic, and their commitment to customer satisfaction is truly impressive. I will definitely be returning in the future for any phone fix needs I may have.

    Owner's response · 1 year ago

    We really appreciate your recommendation! Providing excellent customer service is our top priority and we’re glad we were able to serve you!

    Jon Rudolph · 11 months ago

    These guys are awesome. Eliot and Eli are professional and extremely knowledgeable. They don't just fix a problem or provide a repair, they explain why the problem occured. I've brought my phone and tablet in a couple of times and they've fixed the problem. So much easier than sending a device in or troubleshooting over the phone with foreign tech support.

    Owner's response · 10 months ago

    We really do appreciate our many repeat customers! Thanks again for your review!

    Kevin Hogfeldt · 11 months ago

    I brought my wife’s phone in with a camera issue. Parts came in a day early & repair was done before her trip to Disney. Eli was very understanding and made the repairs quicker than we thought was possible. Highly recommend!!!!

    Owner's response · 10 months ago

    Hello Kevin, Thanks for the positive feedback! We're always happy to hear good things from our customers as it truly energizes the staff. If you can, please tell your friends we are here to Buy, Sell or Fix phones, tablets, and computers for them. We promise we will make them as happy as you were. Best Regards, CPR Cell Phone Repair Loveland

    Bob Carrig · more than 10 months ago

    Brought in an 8th gen iPad with a significantly cracked screen. They were cordial and professional, offering same day replacement of the screen (total was $132.00 with tax). I have no issues with bringing future repair needs to this shop - would absolutely recommend.

    Owner's response · 10 months ago

    Thank you for recommending CPR to others. We really appreciate the great review!

    Brian Kato · almost 2 years ago

    Overall, I'd have to rate my experience as satisfactory, but not mind-blowing. The good: - My computer now has touche screen capabilities again. Yay! - replacement was significantly less expensive than purchasing a new laptop. The bad: - I had to follow up multiple times on repair status and never received calls after being told, "they'd get back to me." - When I'd picked up the laptop after being repaired, the bezel on the replacement screen appears to be chipped off in the upper right corner. Nothing was mentioned about this. - The screen casing (screen chassis) was bent during repair. It looks like a screwdriver or pry tool and I understand when repairing devices damage can occur. When I asked about this, I was told "It may have come in this way." -- I personally dropped off the laptop and this damage was not there before the repair.

    Donoven Warburton · 11 months ago

    Eli was very helpful even after small mishap. Made sure to make it up and made we feel like a valued customer. Other places probably wouldn't take time to make sure I was happy but he did. Very knowledgeable and friendly services would recommend.

    Sooz Todd · 1 year ago

    Wonderful service. I kept my warranty materials from a while back and they honored my lifetime replacement protective shield for my i phone . The store in Loveland, CO was easy to find, speedy, and did a super job.

    Christian Raya · almost 1 year ago

    I had an M1 iPad repaired here and the experience wasn't good. They took a week to repair it since they had to order the charging port. However, when I told them to test the device, it failed to charge twice. The manager had to come in and show that the device could charge. One day later, I try to plug it into the dock and nothing. Seems that they repaired the charging port enough to take charge but not send data. While they haven't done terribly, I am disappointed in their service and will look to other competitors.

    Photos

    Accessibility

    Wheelchair-accessible car park
    Wheelchair-accessible entrance