place hero

Rent-A-Center

  • Kerbside pickup
  • Delivery
  • In-store shopping
10370 E Colfax Ave, Aurora, CO, 80010, United States
Open 路 Closes at 6 PM
locations.rentacenter.com
+13033645895
Tuesday
10 AM - 6 PM
Wednesday
10 AM - 6 PM
Thursday
10 AM - 6 PM
Friday
10 AM - 6 PM
Saturday
10 AM - 6 PM
Sunday
Closed
Monday
10 AM - 7 PM

Reviews

5
63%4
16%3
2%2
2%1
18%
4.1
57 reviews

Summary

"Great service good prices friendly staff, both sales and delivery!"

"I do not recommend people renting this place obviously garbage!"

"Highly recommend this location"

Milton Buchanan10 months ago

My name is Milton and first and foremost, I have to say, that this location is amazing 馃ぉ the staff who work here are very understanding and kind as well as caring. But when you come here, as to speck with (Viviana) she is very good and helpful with taking care of your needs and making you feel like family from the first time you walk in the door. To be honest I wish more businesses had more employees who are able to connect with the customers with in a professional way like VIVIANA. I will definitely recommend this place to all of my friends and family. And don鈥檛 forget to ask for Viviana when you get there. She will take good care of you.馃憤馃憤馃憤馃憤

Owner's response10 months ago

Thank you for choosing Rent-A-Center, Milton! ^Rent-A-Center Digital Care Team

Jose Ortiz-perez1 year ago

Rent A Center as a whole is great. They got great customer support. Great items to pick from new and used. A large Variety in-store and online. The store are clean and organized and the online page is easy to use and smooth.

Owner's response1 year ago

We are very grateful for your kind review, Jose. We're thrilled that the team left such a great impression! ^Rent-A-Center Digital Care Team

Cristal Daniel1 year ago

Overall Great experience! Staff is Awesome at my Aurora store

Owner's response1 year ago

We appreciate your review, Cristal! Thank you! ^Rent-A-Center Digital Care Team

Gail Ross10 months ago

It was wonderful and very understanding and helpful for my first experience

Owner's response10 months ago

Thank you for reaching out, Gail. We're glad to hear Rent-A-Center鈥檚 was able to help you. Please don't hesitate to reach out if there is anything additional we can do for you. Have a great day! ^Rent-A-Center Digital Care Team

Javier Galvanalmost 11 months ago

I guess I wast Mexican enough for them to help. They told me I was declined when I got to the store even though I had an approval.

Owner's responsealmost 11 months ago

Thank you for taking the time to leave a review, Javier. Our team would like to better understand your experience in an effort to ensure it is addressed appropriately. Could you please contact our Solution Center at 1-800-422-8186 to connect with a network of support? Thank you. ^Rent-A-Center Digital Care

Anthony Martinezmore than 1 year ago

A great stop, we weren't going there, we just walked in, rented a sofa set, a pretty good deal! Great service good prices friendly staff, both sales and delivery! Thank You God and the Father in Jesus name 馃檹

Owner's response1 year ago

We are excited to hear this, Anthony! It's feedback like yours that reminds us why we do what we do. Thank you! ^Rent A Center Digital Care Team

Leighann Hayes1 year ago

Very helpful and friendly 馃槈 also very quick process, less than 10 minutes馃槉

Owner's response1 year ago

Thank you so much for the review, and the 5 star, Leighann. We are happy that your experience has been a positive one. ^Rent-A-Center Digital Care Team

Tech Gangalmost 2 years ago

Thanks to Victor he helped me out when I was in a bind he's the man! Update; well after being a customer for a couple weeks it's been terrible they offer me new stuff to rent. Not to mention my phone has had issues since renting. Might as well just give my item back and walk away

Owner's responsealmost 2 years ago

Thank you for the insight provided in your review, Tech. We are disappointed to hear about your negative experience, and would like to be certain it is delivered to the right leadership for review. Our Digital Care team is unable to locate your information in any of our systems to reach out, and follow up. Could you please contact our Solution Center at 1-800-422-8186 to connect with a network of Rent-A-Center support? Thank you. ^Rent-A-Center Digital Care

Mark Rivera1 year ago

Great staff there! They have been super helpful and super nice as long as you make the payments YOU agreed to pay!

Owner's response1 year ago

Mark, thank you for leaving us a 5 star review! ^Rent-A-Center Digital Care Team

Katherine Sullivan2 years ago

DO NOT GO HERE!!!!! HORRIBLE HORRIBLE customer service!! I have never been harassed AT WORK for being a couple payments late even after corporate said they're not to call at my work! The manager(s) do not understand customer service and to say it's rude it would be an understatement. If I could give negative stars I would (and I never leave reviews so for me to even leave a review they would have to be awful)

Owner's response2 years ago

Your feedback is important, Katherine. We'd like the opportunity to investigate, and address the situation in your review. Our Digital Care team is unable to locate your Customer agreement in our systems to reach out, however, we processed an escalation of your review rating to the location's District Manager. Could you please contact our Solution Center at 1-800-422-8186 to activate the best support? Thank you. ^Rent-A-Center Digital Care

Photos

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Assembly service

Payments

Credit cards
Debit cards
Credit cards

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