Reviews
Summary
"Great service good prices friendly staff, both sales and delivery!"
"I do not recommend people renting this place obviously garbage!"
"Highly recommend this location"
My name is Milton and first and foremost, I have to say, that this location is amazing 馃ぉ the staff who work here are very understanding and kind as well as caring. But when you come here, as to speck with (Viviana) she is very good and helpful with taking care of your needs and making you feel like family from the first time you walk in the door. To be honest I wish more businesses had more employees who are able to connect with the customers with in a professional way like VIVIANA. I will definitely recommend this place to all of my friends and family. And don鈥檛 forget to ask for Viviana when you get there. She will take good care of you.馃憤馃憤馃憤馃憤
Thank you for choosing Rent-A-Center, Milton! ^Rent-A-Center Digital Care Team
Rent A Center as a whole is great. They got great customer support. Great items to pick from new and used. A large Variety in-store and online. The store are clean and organized and the online page is easy to use and smooth.
We are very grateful for your kind review, Jose. We're thrilled that the team left such a great impression! ^Rent-A-Center Digital Care Team
Overall Great experience! Staff is Awesome at my Aurora store
We appreciate your review, Cristal! Thank you! ^Rent-A-Center Digital Care Team
It was wonderful and very understanding and helpful for my first experience
Thank you for reaching out, Gail. We're glad to hear Rent-A-Center鈥檚 was able to help you. Please don't hesitate to reach out if there is anything additional we can do for you. Have a great day! ^Rent-A-Center Digital Care Team
I guess I wast Mexican enough for them to help. They told me I was declined when I got to the store even though I had an approval.
Thank you for taking the time to leave a review, Javier. Our team would like to better understand your experience in an effort to ensure it is addressed appropriately. Could you please contact our Solution Center at 1-800-422-8186 to connect with a network of support? Thank you. ^Rent-A-Center Digital Care
A great stop, we weren't going there, we just walked in, rented a sofa set, a pretty good deal! Great service good prices friendly staff, both sales and delivery! Thank You God and the Father in Jesus name 馃檹
We are excited to hear this, Anthony! It's feedback like yours that reminds us why we do what we do. Thank you! ^Rent A Center Digital Care Team
Very helpful and friendly 馃槈 also very quick process, less than 10 minutes馃槉
Thank you so much for the review, and the 5 star, Leighann. We are happy that your experience has been a positive one. ^Rent-A-Center Digital Care Team
Thanks to Victor he helped me out when I was in a bind he's the man! Update; well after being a customer for a couple weeks it's been terrible they offer me new stuff to rent. Not to mention my phone has had issues since renting. Might as well just give my item back and walk away
Thank you for the insight provided in your review, Tech. We are disappointed to hear about your negative experience, and would like to be certain it is delivered to the right leadership for review. Our Digital Care team is unable to locate your information in any of our systems to reach out, and follow up. Could you please contact our Solution Center at 1-800-422-8186 to connect with a network of Rent-A-Center support? Thank you. ^Rent-A-Center Digital Care
Great staff there! They have been super helpful and super nice as long as you make the payments YOU agreed to pay!
Mark, thank you for leaving us a 5 star review! ^Rent-A-Center Digital Care Team
DO NOT GO HERE!!!!! HORRIBLE HORRIBLE customer service!! I have never been harassed AT WORK for being a couple payments late even after corporate said they're not to call at my work! The manager(s) do not understand customer service and to say it's rude it would be an understatement. If I could give negative stars I would (and I never leave reviews so for me to even leave a review they would have to be awful)
Your feedback is important, Katherine. We'd like the opportunity to investigate, and address the situation in your review. Our Digital Care team is unable to locate your Customer agreement in our systems to reach out, however, we processed an escalation of your review rating to the location's District Manager. Could you please contact our Solution Center at 1-800-422-8186 to activate the best support? Thank you. ^Rent-A-Center Digital Care
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