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Summary
"I like this gas station / truck stop."
"The most unprofessional and terrible service I've ever experienced."
"The pumps are always down or the buttons don't work!!!"
Tonight when I called to ask a question like if they sold gift cards, the person working literally hung up on me because they said they "couldn't answer 17,000 questions" after I asked a clarifying question she didn't seem to understand. The most unprofessional and terrible service I've ever experienced.
We take your concerns seriously and we apologize for the inconvenience this has caused you. Rest assured, we will share this feedback to the station operator for appropriate action. - Shell Customer Care
I like this gas station / truck stop. Employees are friendly and the truck stop has a lot of fun merchandise to check out. I actually did some Christmas shopping here.
This place stole 25 dollars from me. I got 25$ with of gas and was charged 50. When I called she said there is nothing I can do. What a disgusting thing to do to someone now a days. I don't even know how it happened and she hung up on me when I asked
Hi, Alaina! Thank you for getting in touch with us. We are sorry to hear that you had an unpleasant experience on this location. We will let the station operator know for immediate action. - Shell Customer Care
Good looking place, but there are some that make this place a little annoying to come to. Ppl yelling & 🤬 cursing... come on now jacking up customers mornings up❗ Also Designate / Install A Sink For Your Truckers, We Cook & Don't Always Like Eating Fast Food That You Offer... ALSO Where's Your Designated Spot For Recycling ♻️ ❔❔❔
Thank you for taking the time to share your concerns. We are sorry that this has been frustrating and will share your feedback with the station operator for immediate action. - Shell Customer Care
If I could gifts zero stars cause I will gift it to the store. The owner has no respect for their customers. he believes that he’s some kind of God. I put gas gas or until today, because I’m not going back there anymore, literally every day, every day, and he’s always chasing me out tomorrow leave the pump even though there’s no one there
This gas station is the worst!! The pumps are always down or the buttons don't work!!!
Pricey, no receipts at the pump if you pay using your card > still have to go inside and queue for your receipt
Probably good for professional drivers, customer service for average consumers was sub-par.
The two different pumps i went to didn't work...
This shell and travel center do not go... Right to that is permanently removed and block gone..
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