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Summary
"People seem to be nice that work there good selection of meats and vegetables."
"Clean place, fresh produce and good service helpers."
"Sales price are great deals while regular pricing are okay."
Sabrina went out of her way to try to find a certain coffee cream and was kind, personable and very professional. Also, customer service helped us with another item. Thank you! The store is set up nicely and very inviting and clean.
This Safeway has been going downhill for years. I went in today for a few things. Do NOT look for any hand held baskets I was informed that they have all been stolen and will not be ordering any new ones anytime soon. Good luck juggling.
I love Safeway however this one on Gun Club Road is the worst. The people they have working on the deli are lazy and don’t want to help customers. Tammy and Samantha give great service when they are there. We were at the deli counter today and the young man that helped us did not seem to enthusiastic or interested in helping. He was not friendly or service oriented. He did not answer questions This is the only Safeway near me and I only wish this store functioned as good as the Safeway on S. Broadway and Mineral where the service is stellar and the shelves are fully stocked. It’s just a far drive. So disappointing, this could be a nice store.
Hey there, Yvonne. Thank you for taking the time to share your experience with us, as our customers' feedback is very valuable to us. We are very sorry to hear about your poor experience with the service you have received at our deli, and we have shared your disappointment with our Management Team to be addressed as soon as possible. We have also shared your kind words about Tammy and Samantha and compliments about our S Broadway and Mineral store with our hardworking Teams! If there is ever anything else, feel free to chat with us on our website or mobile app. We do hope your experience begins to improve.
Needing a restroom key in this neighborhood is very unusual (literally the only store for 40 miles I know of that does this) but seems in line with my past poor customer interactions with management at this Safeway. Employees are generally helpful and friendly.
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Hello G and apologies for the inconveniences this has caused for you! We've gone ahead and shared this with the proper in store personnel for review and consideration. If you would be interested in a personal follow up from someone on the team, let us know by visiting our official site and sending us a chat. Thank you for your review today!
Quick up date to the review below. Safeway did a response and told me to contact them I did and they never got back to me. Guess they really don't care. If you're going to buy T-Bones in the value pack don't.!!! They're not TBonz they are New York strip bone-in because they remove the filet off of it sell it to other people for $12 a pound and they hide the two behind the front one this is deceptive and deceiving and they're ripping us off shame on you Safeway!!!!
This is very concerning about your experience, Dave. Please contact us via chat or the contact us page on our website with your contact information so we can have the store director follow up with you about your experience. In the meantime, we've shared your comments with the appropriate teams for review. Have a wonderful day!
Cre was a very friendly cashier, not only to myself but to other customers as well. She was helpful and polite, and greeted everyone with a smile.
First off, all the employees at this Safeway are very professional and helpful and always greet you! However, Safeway is not my go-to store for the reasons below. This Safeway is generally well-stocked in the perishable sections (produce, meat, and fish, dairy), but there was practically a whole aisle that was empty in the middle of the store. And I wish Safeway just had more product variety. For example, they don't have healthier cookie options like a lot of other stores, which was disappointing. And their products just cost more, too, IMO. Also, Starbucks takes a long time as I waited about 5 minutes in line during a lull.
Hi there! Thank you for taking the time to share your feedback with us. We are happy to hear you feel this way about our associates! If there is an item you are interested in that we are not currently carrying, you can reach out to us in store or online and let us know. We would be happy to request items for you! 😁 🎉 You can chat with us on our site or reach out to us through our Contact US page with your request, and we will assist you. We have shared your concerns with the Store's Management team for review. Your feedback really matters to us! Thank you!
Their cake is amazing! My kids loved it!! It is Fresh and delicious.
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Where is anything is there is no directory? If it is missing, then why has it not been updated yet? Because the wine is obviously on aisle 6. Clearly the market was not ready for the state legislation to change.
Hello Erian! Please accept our sincere apologies for these conditions at your local store! We've shared your concerns with our Leadership teams for further review. If you would like to be personally contacted, please visit us on our site to chat with us or reach out on our Contact Us page. Thank you.
I don’t really like this grocery store, but it’s the one near by my house. So, I’m forced to go here. Since, the 18 months of coming here. I’ve had countless of bad food, spoiled or just tasted awful. Hard and moldy bread within two days of purchasing it. Same with all fresh produce, fruits and vegetables. Everything goes bad usually the very next day. Store manager very rude, told me not to come here anymore. We don’t want your business. Don’t come back here. Deep down thinking, I wish I never came here and wish I had another option but we don’t. If you can drive an extra 5mins to the kings Sooners I’d do it. Don’t support this place. Plus everything is over priced anyways. Kings is ten times better and way more affordable.
We're concerned about the experience you had and we'd like to learn more. At your earliest convenience, please feel free to chat with us on our site or reach out to us through our Contact US page, so we can further assist you. Thank you!
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Longtime supermarket chain carrying brand-name & house-label groceries, plus a deli, bakery & more.
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