King Soopers Marketplace

We had an amazing experience with the bakery. We asked for a full sheet cake and smash cake for my daughter and sons birthday party. They not only did everything we asked but they even added more amazing details to the cake. It tasted wonderful and everyone was asking where we bought the cake from. VERY happy with the outcome and will be coming back for all of the birthdays through the year!

The store is generally fine, but the self-checkout is infuriating. If you don't place a scanned item on the bagging pedestal fast enough, or take a finished bag off the pedestal to start a new one, the computer freaks out because I guess it thinks you're stealing something. (I'm not sure how that makes sense after the item is already scanned.) Then you have to wait and hope an employee notices so they can unlock the scanner. It's a waste of time.

I am glad other reviewers are noticing this too - you see something on sale so you throw it in the cart. You get to the checkout and you will VERY LIKELY be charged full price. I have started to take pictures of the sales tags as I shop so I make sure I am not getting ripped off at the check out. The checker today even had the audacity to question the sales item until I showed her the photo of the sales tag… There is no way this is an accident.

Wow talk about a major super center, store has everything. They are a full supermarket plus a full department store like toys, kitchen, outdoor section and everything else. Pretty much everything you could want in one place. Everything was pretty well stocked, large parking lot and other satellite stores nearby.

Generally pretty good selection and quality. However, I have noticed I get cashews that are marked down 3 dollars for at least the past 2 months but never actually updated in the system. It makes me wonder how many items are "discounted" on the shelves but then ring up at full price.

The store is great....but one small thing in the deli. Why does the elderly, stringy grey haired lady get upset when she has to help a customer? Lots of sighs, mumbling under her breath and clearly shows she does not want to interact with people. Other than that the store is fantastic!

For context, I used to live in Wellington & have since moved to Loveland. Placed an order Thursday morning for that night after my partner got off from work. He worked until 6:30 in Thornton, but it’s not a long drive from there to Loveland & we figured we’d just pick up the order real quick from 7-7:30 ish. At 7:20, not long after my partner and I left & when we were close to the Loveland king soopers, I got a call from this one asking if I was on the way because we “weren’t on (the) screen.” I assured the man that we were coming & that it wouldn’t be long. He said “just wondering because you’re our last order” When we got to the Loveland king soopers, we realized the order was accidentally placed for the Fort Collins one. We immediately started heading there for nearly $300 worth in groceries (because we didn’t wanna get charged & not actually get them?) When we got there (at 8:08, 8 minutes after their closing), the app wouldn’t let us check in anymore & when we called, we were met with a voicemail telling us they were closed. As we were sitting there, we heard the same voice that called us minutes prior drive by, laughing, yelling “good luck.” Incredibly unprofessional king soopers. Not only did we drive forty minutes across a whole other town, but to get mocked by the worker? And leave completely empty handed? A horrible experience. Will never spend my money at a king soopers again. I recognize that it was my mistake for placing the order at the wrong one, but they didn’t tell us on the app we had until 8. Didn’t tell us when they were blowing up my phone. Didn’t tell us in an email. Nothing told us we had until 8.

The fact that they charge a premium for regular items then expect people to do self check out with no cashiers is ridiculous. If I’m going to pay a premium then I want a cashier. Terrible business practice. I hope this store goes out of business

There used to be hundreds of coupons to clip on the King Soopers app and website. Now, there are only 31 coupons available to attach to a King Soopers rewards account. Many of them aren't even for food products. Groceries are more expensive than ever due to inflation and King Soopers chooses to offer very few coupons. King Soopers must have raised the threshold for earning fuel points, too. No matter how many thousands of dollars I spend on fuel and groceries, I rarely get any fuel points when fuel is more expensive than ever, and I get very few compared to back in 2017-2020 when I got $0.30+ off per gallon every two weeks.

Greg in the deli is a quality human being. Seriously, the guy is ALWAYS so kind. He makes me think about how I treat others and want to be a better person. Beyond that, the store is decent. My only criticism is the bathrooms could use some work. Also, the parking lot is popular among panhandlers, but I don't think the store has much legal recourse on that since the ACLU sued the city.