ACE Hardware at Reunion
Source for tools & supplies
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Great service, Ace hardware has stuff the big box stores dont"
"Prices are high, selection is thin and the staff is completely clueless"
"Helpful staff but a little overpriced compared to home depot/lowes"
I recently visited this Ace Hardware store next to King Soopers and was very impressed with the service I received from both Josh and Jeff. When I entered the store, Josh welcomed me with a warm smile and was very friendly throughout the transaction. He was very knowledgeable about the store's products and helped me find what I was looking for quickly and efficiently. (The buttons and band tee combo is excellent, might I add.) As I was checking out, Jeff noticed that I had some heavy merchandise and offered to help me take it out to my car. He was very friendly and even carried the merchandise to my car for me, making sure it was safely loaded into my vehicle. He was also very knowledgeable and provided me with some helpful tips on how to use the products. Both Josh and Jeff were extremely nice and helpful, and their excellent customer service made my visit to the store very enjoyable. I truly appreciated their willingness to go above and beyond to ensure that I had a great experience. I will definitely be shopping at this Ace Hardware store again in the future, and I believe that both Josh and Jeff deserve a raise in pay for their exceptional service. They are great assets to the store and should be recognized for their hard work and dedication to providing excellent customer service. Overall, I highly recommend this Ace Hardware store to anyone looking for quality products and outstanding customer service. The staff, including the cashier Josh and the sales associate Jeff, are all very friendly, knowledgeable, and willing to go the extra mile to help customers.
Hello, Thank you for such a thoughtful and specific review! Josh and Jeff really do add a lot to the team, so we appreciate your recognizing them and will be sure to thank them for what they bring to the store's community. We appreciate that you choose to shop in our store. Thank you for being a customer, -The Management Team at Ace Hardware at Reunion
Best employees! I’ve lived in the area over 5 years and every time I’ve gone in everyone is SO kind and so helpful. Which is really refreshing this day and age. Thank you for having such a wonderful staff!
Katie, This is really great to see! Thank you for taking the time to leave a review. It's great to hear that not only is our team helpful, but kind as well. We will be sure to mention your review and thank them for what they do for our community. Thanks for choosing to shop in our store. We're always glad to help :) -The Management Team at Ace Hardware at Reunion
Ok neighbors, Ace has a new knife sharpening machine, a dedicated kiosk in the middle of the store. Kitchen knives, hunting knives, etc. Check it out. My chef's knife came out sharp, very sharp. Around $7.
Hey, Thanks for the review! We are honestly just as excited about the machine as you are. So glad it worked well for you. Thank you for choosing to shop in our store, -The Management Team at Ace Hardware at Reunion
Thank you for assisting me in finding the exact light bulb needed for my home decor item. Your customer service was excellent and very much appreciated.
Tonya, Thank you for taking time to give us a review and for your kind words. We will share your sentiments with the team. We appreciate that you choose our store in which to shop - we're always glad to help! -The Management Team at Ace Hardware at Reunion
Not what it used to be. Now it's just a bunch of kids running the place. ALWAYS playing loud head-banging "music." You may or may not find someone to help you carry out heavy things to your vehicle. We don't enjoy going there anymore.
Hello Rhonda, Thank you for taking the time to leave us feedback from your experiences in our store. We apologize that the visits have not met your expectations. We will work with our team on attentiveness to carry outs and will work to be more aware of the volume of our music. We do appreciate that you have chose to shop in our store in the past and hope that at some point, you'll come see us again and it will be a better experience. -The Management Team at Ace Hardware at Reunion
I was pleasantly surprised by the selection and the helpful employees. Their prices were also lower than the big box stores. This is now my first choice when it comes to hardware/building materials.
What a great review to see! Thank you for choosing to shop in our store. We're always glad to help and will be sure to thank our team on your behalf, -The Maangement Team at Ace Hardware at Reunion
Store employees are ALWAYS so friendly and quick to help out. LOVE this place!!
Heather, Thank you! We're always glad to help and thank you for choosing to shop with us. We'll be sure to share your sentiments with the team and thank them for what they offer our community. Hope to see you in again soon, -The Management Team at Ace Hardware at Reunion
It's nice and convenient to have a local hardware store to get most things you need rather than driving up to Prairie Center. The staff is always friendly and helpful. I'm giving only 4 stars as being a smaller store they don't always have what I need. They do service your power tools which is nice along with filling propane for RVs/Travel Trailer and grills.
Hi Jeremy, We appreciate the time you took to leave your review, and for your transparency. It is nice to know you think so highly of us! We're sorry that we don't have everything, all of the time. If you see something that we're missing, don't hesitate to speak to the stores' managers as we can look into adding it to our inventory. If it's something common enough, we'd like to have it on had for the other neighbors in our community. Thank you for choosing to shop in our store, -The Management Team at Ace Hardware at Reunion
Always friendly and helpful. Surprised by how much they have in this little store.
Rob, Thank you for the review. We hope to have everything you need in the store even though it does feel like we're tight for space sometimes! We appreciate that you choose to shop with us. Thank you for being a customer! -The Management Team at Ace Hardware at Reunion
Great hardware store. They are always ready to help and knowledgeable. Any time I need a random bolt or screw, this is the place I go.
Brian, We are always glad to help! Thank you for taking the time to give us a review and for choosing to do business with us. Hope you'll be in again soon, -The Management Team at Ace Hardware at Reunion
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Hardware store stocking household tools, garden supplies, home decor & more.
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