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Tractor Supply Co.

Retailer for rural & agricultural needs

  • Kerbside pickup
  • Delivery
  • In-store shopping
13778 E I-25 Frontage Rd, Longmont, CO, 80504, United States
Open · Closes at 9 PM
tractorsupply.com
+19705354300

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
8 AM - 9 PM
Sunday
9 AM - 7 PM
Monday
8 AM - 9 PM
Tuesday
8 AM - 9 PM
Wednesday
8 AM - 9 PM
Thursday
8 AM - 9 PM
Friday
8 AM - 9 PM

Reviews

5
57%4
27%3
6%2
2%1
8%
4.2
327 reviews

Summary

"Great people at checkout, good prices, no to help on the sales floor."

"Great service and selection."

"Good place for filling up the RV with propane."

Heather Hess · almost 9 months ago

I work 7p-7a and I stopped by Tractor Supply on my way home to get shavings and grain for a senior horse. I arrived at 7:47 still in my scrubs and the staff were doing racing laps around the parking lot racing each on ATVs. I started to load shavings into my car to expedite my trip. Logan came outside and let me know that the store doesn't open til 8. I explained that I just worked an overnight shift and need grain and shavings. He told me, that I wasn't allowed to load shavings yet because they weren't open. I offered him my wallet to hold so he knew that I wasn't trying to steal shavings. I didn't understand what the problem was so Logan asked me to leave the property. I started to cry and asked for some patience and compassion but he just iterated that I needed to leave. I did wait till 8 am to make my purchase because my horse needed it and he comes first. I bought $311 dollars worth of grain, supplements and shavings. I have always appreciated the kindness of the staff at Tractor Supply but after the way Logan treated me I'd rather shop at Murdoch's. There was absolutely no reason for Logan's behavior and attitude.

Owner's response · almost 9 months ago

Thank you for the feedback, we will share this with the team, more any issue or concerns pleae contact our Customer Solutions department at 877-718-6750.

Amy Frederick · almost 11 months ago

Love this Tractor Supply, they have a great selection of so many things we need around the house. They also have a great selection of Christmas decor every year, it is always unique and the cutest. I love their clothes too, I can always find something different at a great price. The people who work here are super helpful and friendly as well.

Owner's response · almost 11 months ago

Amy, thank you for leaving a review! We appreciate you shopping with us. #LifeOutHere

Charles Roberts · 11 months ago

Went to have propane Refilled tom says hes too busy to fill propane . no one else is in the store feel sorry for the cashier that had to tell me I can tell she felt bad. I just told her don't feel bad it's not her fault hes just lazy. I visit this location a lot I never had any problems

Owner's response · 11 months ago

We appreciate you shopping with us. Thank you for your feedback and we will share this with the team.

Michael Mays · 1 year ago

Kristy & Ariel were great & enthusiastic. I’m only giving 4 stars not due to service but due to the inexcusable technical issue with the systems which said an item was in stock but it was not, & I had just taken a mini road trip to obtain the item. This has inconvenienced me tremendously with my business as I have lost clients. Ariel did a great job trying to make it right though. I would highly recommend this location as the ladies here are stars! Oh, also they definitely are absurdly short staffed, that also was rather annoying, not their fault though!

Owner's response · 1 year ago

Thank you for leaving a review! We look forward to assisting you in the future. Thanks for shopping with us! #LifeOutHere

J Savoie · 1 year ago

Never going back again. Sold us a broken chicken coop, did not find out until we took all the parts out of the box. Half day round trip. It was the last one in stock, in state. Asked if they could get me a new part. Nope would have drive it all back. Can you give me a little credit to go get materials to fix it, nope you have drive it back. If they really worked well with people in AG, they would know asking people to spend another half day to correct what was sold to them at full price, the would know this not ok. Called the Castle Rock Location, Heidi tried to help, she was awesome, but they cannot order new parts for these. Is what it is now and I had to spend money on top of list price to make it right, which does not feel right. Only thing I can do now is tell people go to Murdoch's, go to Sportmans, Go ANY PLACE but the TSC.

Owner's response · 1 year ago

Jassen, we saw your feedback and would like to learn more about your experience. Please call Customer Solutions at 877-718-6750.

Julian Sipres · 1 year ago

Walked in twice on same visit no greeting. District manager and another employee talked while I stood there for them to finish up talking to see what to do about return. Lady at register was rude and didn't want to process my return properly. Lady Told me I couldn't get a refund because I bought from a different TSC. It is unfair policy or decision because you can buy parts in one city. Move to the next city or state and not need something you purchased with receipt. This store was ran poorly. Seems to be an issue at a lot of these TSC places. No more shopping here for me unless I am in my Trailer and on the road and only place around. Local trailer places for me.

Owner's response · 1 year ago

We saw your feedback and would like to learn more about your experience. Please call Customer Solutions at 877-718-6750.

Samuel McIntyre · 1 year ago

Called to make sure a specific Pressure washer was in stock tonight, drove up from Denver, the gentleman I spoke to earlier on the phone brought me straight to everything I needed, even pushing the cart as I had an excited puppy with me. Even helped me load it into my truck. Can't ask for better service.

Owner's response · 1 year ago

Thank you for shopping with us! We look forward to assisting you in the future!

Phil Lange · 2 years ago

Ordered a safe online and was promised to have the product delivered to store for pick up. The order was cancelled without notifying me at any time. It wouldn't be that big of a deal if I was notified in time to make other plans. Hopefully they can do a better job in customer service and let the customer know. I shop at Tractor Supply all the time and usually have great service. I hope this don't change my mind.

Owner's response · 2 years ago

We are very sorry to hear about this, Phil. Please give our Customer Solutions team a call at 877-718-6750, and any team member would be happy to assist.

Brian Cornwell · almost 2 years ago

Cashier made a mistake scanning items and emptied bags on counter to re-do the process. No big deal, but... She left 3 things out of our bag after checkout. Not one, or two but three. We get home and find items purchased and charged for, missing. Tried to call and speak to a manger to quickly resolve, 10 min on hold so far. Worst hold music ever. Update: Manager answered and after relaying my message, I get put on hold again, and now hung up on. Terrible. :( Wow.

Owner's response · almost 2 years ago

We are so very sorry to hear about this, Brian! We will get this addressed with our teams right away. Our Customer Solutions team is available at 877-718-6750, and any team member would be happy to assist further if needed.

Trib Force · almost 2 years ago

The customer service at this store is terrible. I purchased 6 air hoses. 3 were put into service but failed very quickly by ballooning up. I went in to return the other three that were still unopened. The manager said that he could not take the return because my air compressor was putting out too much pressure. When I argued this point he said he could not take the return because the receipt was a photo copy. When I said I would go get the original, he said he could not take the return because it was past 30 days. I explained to him that I was a longtime loyal customer and would not ever be back to this store again. He was ok with that. I called corporate and filed a grievance #IMS0814118. I was told either the store manager or district manger would contact me within 48 business hours. It's been a month, no call.

Photos

About

Chain with a wide variety of agricultural & livestock supplies, plus tools, workwear & boots.

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Assembly service

Planning

Quick visit

Payments

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

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