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Xfinity Store by Comcast

    7400 W Alaska Dr, Lakewood, CO, 80226, United States
    Closed · Opens at 12 PM Sun
    xfinity.com
    +18009346489
    Make an appointmentxfinity.com
    Saturday
    10 AM - 7 PM
    Sunday
    12 PM - 6 PM
    Monday
    10 AM - 7 PM
    Tuesday
    10 AM - 7 PM
    Wednesday
    10 AM - 7 PM
    Thursday
    10 AM - 7 PM
    Friday
    10 AM - 7 PM

    Reviews

    5
    45%4
    12%3
    7%2
    5%1
    31%
    3.4
    732 reviews

    Summary

    "High demand alot of people in a small area sometimes but service is professional"

    "A half hour wait just to check equipment back in?"

    "Good prices on lines of service, terribly overpriced on phones!!"

    Eric McGrew · 1 year ago

    Just bought a new phone there. They for some reason felt it necessary to download all the previous apps from my old phone on this new one. So I ended up waiting FOR A WHILE, and also turns out, it wasn't connected to a wi-fi. I did not have unlimited data turned on at that time. My bill ended up being $170. Waste of time and money.

    L P · more than 8 months ago

    Unfortunately I could not give zero stars. One star is one more star than they deserve. Went there today to get prepaid internet. They never heard of it. So I could not sign up for it. A bunch of guys standing around doing zero. With zero brains. Who knew nothing about the products offered. Waste of time. They should be trained

    Zach “Ronin3328” Thompson · 1 year ago

    I absolutely enjoyed my visit ordered online for pickup when I arrived they greeted me at the front door and we're very prompt and helpful as soon as I explained why I was there.

    Nick DiRaddo · almost 10 months ago

    Cristal was nothing short of exceptional in assisting me with an upgrade to a blazing-fast 2-gig internet connection! Her efficiency and professionalism shone through as she swiftly checked me in and facilitated the smooth return of my old equipment. Her dedication not only made the process effortless but turned it into a remarkable experience.

    Cody Martin · almost 10 months ago

    We had them for almost 3 years at belmar. We never had any issues except one time. Customer service fixed my issue. It was great using them.

    Tela Ebersole · more than 9 months ago

    I only went in person to save the $15 shipping fee. I arrived 10 minutes after opening on a Saturday morning and it was already popping. I was pretty frustrated they didn't have separate lines for people just picking things up vs people with involved questions about service.

    Garett “TheOne'nOnlyG” W · almost 11 months ago

    Great experience. There was a queue of 8. I was helped within 12 minutes. The man who helped me was awesome. I only wish the phone support was good as the in person support.

    Carmen Cisneros · almost 11 months ago

    Due to a techs mistake i was without internet for 3 days. In the beginning they wanted to charge $100 to take a look at what the problem was. However, in the end they did not charge. Tbh, im not real pleased but what are our alternatives. They did give me a credit.

    GreedyFace · 9 months ago

    One of the worst experiences ever went in to change my location for Wi-Fi and the first time they failed and the second time same thing so I have paid and been sitting without internet for over three days. And the way the employees act are just rude like one name Romeo he had to been told an everything multiple times and still was no help. Please employ people who know what to do.

    Shawn Rozinski · 9 months ago

    The worst ISP you can ever get. The customer service is sub par and will tell you your internet is running good even if you only get 1kbps. If you ask for just internet and TV after the introduction period your bill will skyrocket by 80% and I found that they will constantly add different packages to your bill with out contacting you, we got signed up for voice a year after we signed up for internet and TV only. A dirty billing company that cares nothing about the quality of what they provide.

    Photos

    Service options

    On-site services

    Accessibility

    Wheelchair-accessible car park
    Wheelchair-accessible entrance

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