Staples
Brand-name electronics & office supplies
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Great parking, good selection of products, well lit and clean."
"Horray for STAPLE for hiring quality people to represent your company!"
"Grumpy and unhelpful management this evening 10/9."
I had a bad experience with TSA PreCheck. I went there after work and got informed that one of their staff got sick and no one there can provide me a service. I understand that their staff got sick but would really appreciate if they would inform me or cancel my appointment instead of having me driving all the way there.
We regret to hear about your TSA PreCheck experience at Staples but thank you for providing this information. We'll be raising this to our local leadership for evaluation and investigation. - Jillian H.
I had a great experience with the ladies running the Print and Marketing department. I had printed 3 large signs for pickup and had accidentally not added grommets in my order. Both women helped install grommets in my signs free of charge. They went above and beyond. Thank you!
Hi Jennifer, We're happy to hear you had a wonderful print experience at our Centennial CO store! We appreciate you taking the time to write this review to let us know how we're doing. We hope to see you again soon! -Leslie H.
Rod walked by and ignored us asking for help, we had to flag him down to ask for a simple bag. Then proceeded to take our basket: and I said I that’s my cart: and he goes for what? With a snarky attitude. His body language and tone just made it seem like he didn’t want to be there, if you can’t have great customer service at an easy going staples then just figure out a different job. Such a joke for a store like that
Hello Shane, we are deeply sorry to hear about this case. This is never the experience we want our customers to have in store. Thank you for providing this information so we can promptly look into this and investigate this with our in-store teams. - Jillian H.
Had an appointment here for TSA precheck. Showed up 10 minutes early, and the person said they were going to go on lunch and that I'd had to wait an hour to maybe get a walk-in slot. I asked that if I am required to wait for maybe a walk-in appointment, then what is the point of an appointment. They said it wasn't their problem and walked off.. I took off work for this..
Hi Isaac, we regret to hear about your TSA PreCheck experience. We always strive to provide a speedy, seamless experience for customers utilizing travel services. Thank you for your feedback - we can certainly pass this along to the store management for awareness and improvement. ^LR
I went to get some copies, customer service follow behind the copy counter, running the vacuum, finally looked at me, and said can I help you, then told me it would be 30% more for a rush job to walk across to the copy machine,three feet away and run copies off. That would’ve been alright, except he looked like he was completely disgusted and that he had better things to do. Like run the vacuum. The cashier at the front counter was busy talking to her friend, I spoke with the manager who seemed like he had better things to do than listen to me,on my way out when I asked him about it, and he eventually just walked away. It’s more than a little frustrating, I just wanted help with copies and was willing to pay for it, but they acted like it was just too much for them. I will not be back
We want all of our guests to have great experiences in our stores, so we appreciate you bringing your concerns to our attention. We have forwarded the details of your experience to the manager of the Centennial CO store. The satisfaction of our guests is a top priority for us and we will continue to make improvements to our services based on your feedback. Thank you - Jillian H.
Recycled some desktops and monitors with great ease. Staff were very friendly and helpful. (:
We are glad to hear that the staff was helpful. We appreciate your feedback and hope to see you again! - Jillian H.
There are better Staples in town.. off of Colorado. Terrible service and really don't want to do much of anything requested in printing. Will give you 1000x reasons why they can't accommodate.
Hello Blair, we're sorry to hear about your experience at our print center and apologize for any inconvenience this may have caused. We appreciate your bringing this to our attention so we can investigate this case further and provide future improvement to our services. - Ben F.
Went in for TSA precheck. Couldn't have been better. I think the guy that helped me was named Patrick. He was great. Even though there was an issue with the network, I was done in less than 10 minutes.
Hello K, we're so glad to hear about your quick, easy experience with TSA PreCheck! Thanks for visiting our store, and we wish you happy travels! -Leslie H.
Patrick was absolutely amazing! The TSA cart went down and he was on the phone with customer service for over 2 hours got it back up and running and he knocked out 7 people in under 30min! Keep it up Patrick!!
Hello Jesse, we're so glad to hear about your quick, easy experience with TSA PreCheck! Thanks for visiting our store, and we wish you happy travels! ^BF
Don’t bother making a TSA Pre appointment. They don’t honor them and everyone waits in the same line whether or not they have an appointment.
We're sorry to hear about your experience with TSA PreCheck in our store. Staples strives to provide excellent service to all customers. We appreciate you bringing this to our attention so we can evaluate and implement strategies to improve. -Leslie H.
About
Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.
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