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"The service was excellent and the management stayed open to finish the job."
"The customer service at this place from the GM on thru the staff is the best!"
"Fast service, clear communication from the service team."
This location and the employees are wonderful. If you are looking for speed and accuracy I would definitely recommend them. In my case I took my car in for a signature synthetic oil change($83 after coupon, not bad when you consider the full vehicle inspection, top off, and basic cleaning that's included complementary)but I also had some concerns I wanted them to look at since my car is 20 years old with almost 300,000 miles. They were very knowledgeable, informative, and patient with me. Unfortunately there was quite a bit of problems with my old girl, a little more than I had hoped for or anticipated. But Tyler had an estimate ready for me and took the time to explain everything and show me pictures of the problems they noticed. So I felt confident they weren't being deceitful about any of the issues. I appreciated their teams level of professionalism and courtesy. And their understanding in me not being able to do the estimated services that day. But I have every intention of going back either to get old girl the repairs she needs or with a different vehicle if it's time for old girl to retire. Matt and Tyler run a solid shop with exceptional customer service and I would highly recommend.
AMAZING AMAZING AMAZING Extremely refreshing to see not only so many young CORRECTLY running a business, but each and every having a level of industry knowledge and professionalism that would rival they're counterparts that have decades of experience over them. very nice to see young women running the show! Only needed a quick inspection on my Tesla but while waiting, EVERY customer interaction was 100% respectful and professional. THIS TEAM IS OUTSTANDING Please keep this level of professionalism I promise you all it will pay off!!!!!!
Very professional and fast service. The team here is very diligent and experienced. They explained what needs to be done and why. Matthew was very helpful. I would trust them to do any service or repair on my car. Brakes, serpentine belt, sensors, alternators. You name it.
I drove into town on my day off to get an oil change thinking I was going to sit there for a long time. As I was parking, I was immediately approached by an employee and right away my car was whisked away and they kept me updated on all of the services I needed, but I never felt pressure to add an extra service on. They were AWESOME!!! They washed my windows, vacuumed my car and it was an AMAZING experience. Thank you Jiffy Lube!!!
Took my Tahoe here on 8/16 and oil leaked in my driveway- I was told it was residual and it would stop- well it didn’t. I took it back today and Sean said it was a gasket issue and said he put a new one in- got home, even more oil. My husband took it back and Sean denied ever seeing my Tahoe, or working on it- despite the fact it was a few hours earlier. I called and got the GMs number and spoke to him about the situation. He was very apologetic. If Sean is there beware- he acts like he has great customer service and knows his stuff- it’s all an act and serious lack of mechanical skills. Madison was amazing with customer service.
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They changed the oil and filter on my Toyota Tundra. The whole process was quick and smooth. My technician, Madison, provided outstanding customer service.
Awesome service. The guys there were super attentive, walked me thru every step, and left me feeling valued for my business. I was expecting to wait for a while but as soon as I cracked open a magazine I was checking out and headed down the road. Any time I need to get lubed, Jiffy Lube is my place.
Went here to get a quick oil change, after waiting around for 20 minutes or so I was told all the bolts on my skid plate are stripped out and they can’t do the oil chain and I should take it back to the last place I had service done. I get in my truck to leave and it’s completely dead(I have had zero issues with the battery to this point, truck is only 2 years old) while heading to my last place of service the truck cut out twice and now is completely dead again. I will never be back and will advise everyone else to avoid this place and I should have read all the negative reviews prior to coming here.
Very friendly and professional staff that was quick and informative. Didn't pressure into recommended work like air filter, etc, and I'd gladly return and recommend this location!
Fast and competent. What has improved dramatically at this location is the vibe. Good energy. Watched a lot of teamwork and great customer service.
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