place hero
16951 E Iliff Ave, Aurora, CO, 80013, United States
Closed · Opens at 9 AM Sun
jiffylubegfl.com
+13037450060

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
8 AM - 6 PM
Sunday
9 AM - 4 PM
Monday
8 AM - 7 PM
Tuesday
8 AM - 7 PM
Wednesday
8 AM - 7 PM
Thursday
8 AM - 7 PM
Friday
8 AM - 7 PM

Reviews

5
77%4
9%3
4%2
2%1
9%
4.4
1640 reviews

Summary

"The Staff was extremely kind, but the Prices are a bit pricey."

"When the customer declined the"extra" service."

"Very kind technicians and didn’t try to push other services."

Erica Butterbaugh · 9 months ago

Signature service took nearly 2 hours. Receipt was marked that the exterior windows were cleaned, and clearly they were not. Technician told me a brake light was out. Upon my own inspection, it was functioning properly. Usually great service at this location, but they really missed the mark this visit.

Owner's response · 9 months ago

Erica, We are sorry to hear that your experience was less than satisfactory! Our top priority is to provide the highest quality of service for our customers and their vehicle. We will use this feedback to better our service in the future!

Fooled Again · almost 9 months ago

I would definitely go back. My oil change was done quickly and thoroughly. They left the hood open and showed me the fluids were topped off, oil cap was tight, the oil on the dipstick was clean and full, which I appreciated. No hassles and treated me politely.

Owner's response · more than 8 months ago

So glad you had a great experience with us! We appreciate your kind words and look forward to serving you again.

Marius Moroianu · almost 9 months ago

Went to this location two days in the row, yesterday for oil change, coolant flush, break fluid. They did very good. Went again today for more maintenance, I realized I can trust them with transmission maintenance more then I can trust Nissan Dealership. Got there at 08:00, 08:30 out the foor with perfect service. I honestly think these mechanics actually do like their jobs. Thank you.

Owner's response · 10 months ago

Thanks so much for your review, we really appreciate it!

McLean Allen · almost 9 months ago

These guys are fast and do a quality job. They are very low pressure from a sales perspective, but the let you know the honest issues with your car. Which makes you feel happier when purchasing the up-sale. Salvatore was very thorough and helped me understand how to use a promotion I found online. Altogether a great experience!

Owner's response · almost 9 months ago

Thank you, McLean, for your kind words! We're glad you had a great experience with us and that Salvatore was able to assist you in understanding how to use the promotion. We appreciate your feedback and look forward to serving you again in the future.

LARRY MICHELOVE · almost 10 months ago

I was told at check out that they would honor my 9 dollar coupon, they did not. Then I looked at the sticker I was given for when my next oil change should be, and it was 3000 miles, I asked why the place recommended that and I was told it was not the shop recommended, it was the manufacturer recommended even with full synthetic. I checked my manual and it is 6000 miles. I will NEVER use Jiffy Lube again. It’s a rip off company.

Owner's response · more than 9 months ago

We apologize for the confusion regarding the coupon and the recommended mileage for your next oil change. We understand your frustration and want to make things right. Please contact us so we can further assist you with your concerns.

Yana Van Wyk · 11 months ago

This location has very amazing, professional and friendly team members. The services they had done on my car were quick and high quality. No one had tried to push me into getting any additional services, and most of all, they were all extremely respectful.

Owner's response · 11 months ago

Thank you for your kind words, Yana! We're thrilled to hear that our team provided such an exceptional experience for you. We appreciate your business and hope to see you again soon.

Keyana · more than 9 months ago

I’ve never left a review for this Jiffy Lube because in the last six years I’ve never had any issues. Today unfortunately, they’ve lost a customer. I came in just for an oil change. When I was done my car would not accelerate and the service person was going to let me leave without it seeming to be something wrong. I had to come back and say something was wrong. The issue was resolved fortunately but I’m very disappointed in the current level of work ethic at this Jiffy Lube. I hope the employees learn from this and show up better in the future.

Owner's response · more than 9 months ago

We're sorry to hear about your recent experience at our Jiffy Lube, Keyana. We understand how frustrating it must have been for your car to have issues after the oil change. We apologize for any inconvenience caused and appreciate you bringing the issue to our attention. We'll make sure to address this with our service team to prevent similar situations in the future. If there's anything else we can assist you with, please feel free to reach out to us.

Nader Najjar · 1 year ago

They were awesome and friendly! Service was fast and the team was professional in listening to my needs and helping me out. I even wanted to have my tires rotated but they were honest and told me that the tread on my fwd car was better on my front tires at the moment vs my rears! They did not try to upsell me on services and wanted it seemed like they wanted to help me out and take care of my car. I highly recommend this location since it feels much more friendly than other shops!

Owner's response · 1 year ago

Thank you for choosing our shop, Nader! We appreciate your kind words and are thrilled to hear that our team provided you with awesome and friendly service while taking care of your car needs. We are always here to help and we strive to be honest and professional in all our interactions. Thank you for recommending us and we look forward to serving you again in the future!

James Squire · almost 10 months ago

I was there for two hours, three cars who came after me got serviced and left before me. I watched the technicians and they were the slowest I've seen. They put on my receipt that they had completed cleaning my windows and they weren't touched. They walked around liked they were bored, no sense of getting the job done in any hurry. I will not recommend this location to anyone.

Owner's response · almost 10 months ago

We apologize for the delay and any inconvenience caused during your visit. We understand your frustration and appreciate you bringing this to our attention. We strive to provide efficient and timely service to all our customers. Please email us [email protected] at your convenience so we can address your concerns and ensure your satisfaction.

John Egli · 9 months ago

Very little PR. Came in for oil change. Pretty sure they didn't even check or top off the other fluids. Said they washed the outside windows. They didn't. After paying $118, I had to check the dipstick to make sure they even changed the oil.

Owner's response · 9 months ago

John, Thank you for taking the time to leave us a review. Could you please elaborate on things we could improve on for your next visit?

Photos

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Offerings

Oil change

Payments

Debit cards
NFC mobile payments
Credit cards

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