place hero

Visionworks Southlands

    6252 S Central St, Aurora, CO, 80016, United States
    Closed · Opens at 9 AM Mon
    locations.visionworks.com
    +13036930333
    Make an appointmentappointments.visionworks.com

    Hours

    6a
    8a
    10a
    12p
    2p
    4p
    6p
    8p
    10p
    Sunday
    11 AM - 4 PM
    Monday
    9 AM - 7 PM
    Tuesday
    9 AM - 7 PM
    Wednesday
    9 AM - 7 PM
    Thursday
    9 AM - 7 PM
    Friday
    9 AM - 7 PM
    Saturday
    9 AM - 7 PM

    Reviews

    5
    68%4
    8%3
    3%2
    3%1
    19%
    4
    237 reviews

    Summary

    "Good place, nice people, good doctor."

    "Left messages for six months- paid $600 for my glasses with scratched lenses."

    "Different doctors, same great service!"

    Jaleesa Thompson · 7 months ago

    I always like going here to get my glasses. They take their time when it's needed the exams are always easy. Very nice and they explain everything when I needed a new pair of glasses for my daughter who lost them they helped me and it was quick and easy and painless. No one has time to spend at any doctor's appointment or in any doctor's office so this vision works makes it easy even when they're short-handed. It's always quiet in there as well so I'm able to talk clearly and get across what I need and they're always helpful and on time with my glasses when it's time to pick them up.

    Owner's response · 7 months ago

    We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!

    Ryan Schuiling · almost 10 months ago

    Dr. Tran is awesome, but sadly is leaving in June for California. I'm glad I got in to see him, he remedied my very difficult vision path quickly and effectively - and I have astigmatisms in both eyes and need progressive lenses. Robin was extremely sweet, kind, thoughtful, and helpful as well and their customer service is top-notch. Highly recommend, but waiting to see who takes the reigns from Dr. Tran.

    Owner's response · almost 10 months ago

    We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!

    Michico S · 8 months ago

    I bought my my son’s glasses here and bought the warranty for it. Unfortunately, he lost it within the month so I had to buy another glasses out of pocket and I was told that the warranty from the old one will get transferred to this new one. I went in a few months lasted because the lenses are not staying in the frames and it was scratched. I need it to get fixed. The lady told me that they need to take the whole glasses and my son has to go without glasses for two weeks until the new one comes in. I cannot do that so I purchased another glasses at an online store so I can send the one we bought with the warranty. I came back to get it fixed and now they are telling me that the old warranty is only for the lost glasses and not the new one. They should have told me this in the first place so I didn’t have to go back and forth several times. I will never come back here or at any Visionworks.

    Owner's response · 8 months ago

    Visionworks takes pride with providing excellent customer service. We truly apologize for your unsatisfactory experience. We would love the opportunity to address your concerns. Please send us an email, with the following information. Your full name, phone number, Date of Birth and what city and state is your store? Please provide details of your complaint to [email protected]. We'll look into this right away. Please allow 24 to 48 hours for a response.

    ginger · almost 10 months ago

    I gave a 4 star only because I went in for my vision test and I felt like the doctor rushed through. And then, when I got my glasses, they were all wrong. He reported that I was nearsighted when in fact, I’m farsighted so the distance was wrong on my glasses. And so was the measurement of the progression. But when I came back to figure out what was going on, Andrew was extremely helpful and figured out the problem!

    Brianna Smith · 11 months ago

    The manager Susan, is very rude. I’m a long term customer of vision works for YEARS. I’m in a situation with insurance that they will not cover contact lenses until may. I asked if there was an exception to be made and see if they would be willing to provide a trial pair of lenses. She said she would rather lose a customer business and no exceptions could be made and she would not speak to the optometrist. I understand policy but there was no need to be rude and nasty. I will never go to any new visionworks location again due to my interaction with her.

    Owner's response · 11 months ago

    Hello Brianna. Thank you for taking the time to provide your feedback. I am so sorry to hear you did not have a great experience. Please email [email protected] with your contact information so that we have the opportunity to address your concerns. We value your feedback.

    Carla Woods · 7 months ago

    Everything was perfect from the time I walked in until the time I left. I was very impressed and knowledgeable when I left. I was completely satisfied with every aspect of my visit.

    Owner's response · 7 months ago

    We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!

    Marcus BK · 7 months ago

    One day after getting glasses, the right arm was wobbly and coming off. I went in 3 times to fix them, but something was bent and the screw won't stay in. They won't fix or replace them because I did not buy the warranty. Staff was friendly.

    Owner's response · 7 months ago

    We are so very sorry to hear this. If you wish to share more details regarding your experience please feel free to send us an email to [email protected] and include for us your full name, phone number and store location. We would be more than glad to look into this for you.

    Chris C · 9 months ago

    I have been going to Visionworks a few years. The other visits were good, but this time things just seemed to be excellent. Everyone was courteous and very helpful!!

    Owner's response · 9 months ago

    We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!

    Kris Cozort · 7 months ago

    Everyone is very helpful, knowledgable and friendly. I was in and out quickly and completely satisfied with my purchase.

    Owner's response · 7 months ago

    We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!

    Jess Peterson · almost 10 months ago

    Great experience! The appointment was flawless. Great team with excellent customer service!

    Owner's response · almost 10 months ago

    We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!

    Photos

    Accessibility

    Wheelchair-accessible car park
    Wheelchair-accessible entrance
    Wheelchair-accessible toilet

    Amenities

    Toilets

    Planning

    Accepts new patients
    Appointments recommended

    Payments

    Credit cards
    Debit cards
    Credit cards

    Similar

    Other nearby optometrists that people also search for!

    place hero0.17 miles
    LensCrafters
    587
    Optometrist, Sunglasses store
    place hero0.38 miles
    America's Best Contacts & Eyeglasses
    8
    Optometrist, Contact lenses supplier, Eye care center, Glasses repair service, Optician, Sunglasses store
    place hero4.91 miles
    Costco Vision Center
    13
    Optician, Eye care center, Optometrist · $$