Reviews
Summary
"Great staff, great service, great products!"
"I absolutely LOVE the people who work here, the doctors and the environment!"
"From reception, appointment with the doctor, selecting eyewear, to checkout!"
I had a great experience here picking out and ordering 3 pairs of prescription glasses. This store is HUGE and has a great selection of frames! I really like that they're organized by frame shape, it's really helpful. The person helping me was very nice and explained every question I had about my insurance and the glasses I'd picked out. All three pairs were ready before the two week guarantee and I'm loving wearing all 3 interchangeably!
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
I have been going to Visionworks for years for myself and my daughter. All the docs and staff are amazing. We use Victoria to check out every time, she’s a great help!
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
My experience was awesome! I am a senior and use a walker. I was respected and helped to get my exam and glasses.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
I had a wonderful experience during my annual check up! I give props to the great team at this location and Dr. Johnson’s kind and informative demeanor. I’ve been coming here for years and plan on continuing to do so in the future.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Redoing my review after I’ve was finally able to reach them. It turns out the fault is their virtual assistant—which I recommended they reevaluate—and I was able to make arrangements for my shipping.
Visionworks takes pride with providing excellent customer service. We truly apologize for your unsatisfactory experience. We would love the opportunity to address your concerns. Please send us an email, with the following information. Your full name, phone number, Date of Birth and what city and state is your store? Please provide details of your complaint to [email protected]. We'll look into this right away. Please allow 24 to 48 hours for a response.
You guys helped me make a quick stop at yr office totally worth it! :) I got my glasses picked and the lady was willing to teach me about contacts as well. Very helpful place! :)
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Yet another understaffed Denver business. Both times I’ve went there, there was only 1 person working and an extremely long wait. When I asked for my prescription so I could go somewhere else…they told me I had to wait for that too. See the ghost town pictures below (2:45 on a Tuesday) and one person working.
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We apologize for the issues in service! Please email us any additional details including your full name, phone number and store location to [email protected]. We'll look into this right away.
Exceptional customer service at this store! Everyone I came in contact with was professional, knowledgeable, and helpful. My glasses came in earlier than expected and they were perfect!
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
My experience was very pleasant! I had a lot of questions about insurance coverage and pricing of frames and Vanessa was so patient with me and answered all of my questions professionally and with the upmost kindness. My optometrist was also really kind and answered all of my concerns and never made me feel rushed. Great and friendly service all around! I will definitely be coming back.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
Clean, neat friendly atmosphere. Everyone was very nice and welcoming. Dr was great and efficient. Couldn't ask for a better experience.
We are so happy to hear this!!! We truly appreciate you taking the time to give us such a fabulous review!
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