Retailer dedicated to pet supplies
- Kerbside pickup
- In-store shopping
"The staff is always so helpful and the selection of food and treats is great."
"Unfortunately, this location often has a funky smell after the remodel."
"This place is always stocked and service is great."
This was our puppy’s first bath/cut and Mike was awesome! Thorough, patient, and friendly. He listened to my requests and executed them flawlessly! And he was so good with our Lolli :) We will request Mike for all of our future grooming needs!
Hi Katie. Thank you for your kind words about your recent grooming experience! We're thrilled to hear that you and your pet had a positive and satisfying visit. We hope you'll visit again!
Customer service was excellent and efficient. My dog, Ben looked great. I really appreciated that they cut his nails way down. I will definitely be back again.
Hi Marjorie. We're delighted to receive your compliments about our staff and your recent grooming experience. We're glad we could provide a grooming service that left both you and your pet happy!
Came in to add some shrimp to our fish tank! We love seeing Shannon. They’ve helped us a bunch, including doing a water test and giving us tips on the best care :)
Hi Emily! We're delighted that our partner left a positive impression on you. We aim to provide personalized and attentive service, and we're glad to hear they succeeded. We hope to see you again soon!
This place doesn’t deserve a one star. Customer service is horrible. They treat you like you’re an idiot. They think they are experts which they are not. This is a beginner pet store. They act like anyone that shops there are new pet owners. Which again is not true. Don’t bug crickets from this place either. They are no good. You ask for a certain amount and they will give you triple that amount. You explain how bad it is for your animal and they tell you that they are the experts. Bunch of wanna be pet handlers there. Fish are dead in tanks as well
Hi William. We apologize for the disappointment you experienced. Your feedback serves as a valuable tool for us to assess and enhance our service standards, and we have alerted our leadership, so they can check on our aquatic department. Thank you for letting us know.
There is a lady who works there with short hair and glasses in the evenings and she is consistent Rude and aggressive. I'm not sure why she finds the need to talk to people so meanly and down. But I've had it. She spoke rudely to me in front of my child after having done it to me by myself twice just because I'm asking questions, which is her job. This woman has no business working near children or animals. Not going back even though it's only 1 minute from my house. All drive all the way to the one by Wadsworth and I 70 or up by church ranch road rather than ever. Give this woman the opportunity to be so mean again, especially in front of my child who's usually excited and happy when we were at Petco.
Hi Teresa. We regret that our store partner's attentiveness fell short of your expectations. We value your feedback and will use it constructively to enhance our training programs and ensure our team provides exceptional service. Thank you!
I had gone in looking for something, but I had to use the restroom. It turns out this place has closed down its restrooms to the public. I took my business elsewhere that doesn't block customers from a very basic need. Not having a public restroom is a form of discrimination against people with medical issues and the elderly. This is a horrible business that doesn't care about its customers and I would tell you to go elsewhere.
Thank you for your review Julia Bilderback. We apologize for the negative experience you had. Your feedback is important to us, and we are committed to making improvements to our service based on it.
Cashiers were nice and welcoming when we walked in. One of my dogs went to the bathroom in the store. They offered to clean it up but I declined. It was nice they offered. I came in today to get some treats from the treat bar. 1lb of two different flavors. Turkey treats and ginger bear treats. Filled over 2 quart jars. Until next time.
Very neat and clean store. Some products are difficult to find, but the employees are always very helpful. I came for stool eating preventive for my puppy. I needed help finding it, as it was at floor level and in an odd place, but the price wasn't too bad. $15 for a two month supply.
Wonderful staff. Very friendly hair. Great prices. The fish area look wonderful. The manager here for the aquatic section definitely knows what they are doing
Hi Nathan Cornelius. Thank you for your 5-star review - we're thrilled to hear that you had a great experience! We hope to welcome you back soon!
Waste of time when looking for a dog backup collar and/or Halti — would recommend going elsewhere. Writing this in the hopes it saves someone else time! Extremely limited inventory across the board, and the store was pretty chaotic. Associate said they were in the middle of restocking and in a few weeks it would be better. Then asked associate if they had a Halti in a size 4. She pointed me in the direction of easy walk harnesses (Halti is for head, harness is for body) so limited knowledge regarding differences in leashes/training equipment. Everyone in the store was very friendly and kind but if you’re looking for a high quality experience with inventory options and a knowledgeable staff, this Petco is not it.
Thank you for your review Lexie. We apologize for any inconvenience caused by the lack of availability or poor selection in our store during your recent visit. We appreciate your feedback, and we will take it into consideration as we strive to improve.
Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.