Hours
Reviews
Summary
"Good Petco, great variety of dog toys and clothing."
"Got home gave our dog the treats he really liked them."
"Expired products and poor customer service at check out."
William is the happy go lucky guy. My kid's love playing with him, and he just goes with the flow. He has been over helpful. I'm not used to it, but he helps us with our fish and helps us start a new gecko tank. William and the lady that is usually over by fish are sooo nice. They go beyond what customer service is now day's
I bought two kittens from them about a month ago, great service, nice people, friendly funny. However, I bought sick kitties. One a carrier of ringworm and the other with a bad pink eye infection, they both ended up getting each other’s sicknesses. Of course always be aware of these things when buying from petco, petsmart ect… I don’t regret buying my kitties I love them so, but I just wishI knew they were sick so I would be able to take care of them a little less blindsidedly.
I have gotten to know a very helpful associate at this store. His name is Wes and he does a tremendous job!
Hi Jesse. It's wonderful to hear that our store partners made your experience memorable. We'll make sure to pass along your kind words and commend their exceptional service. Thank you!
Been in quite a few locations and this one just felt different. Cleanest and healthiest live fish area I have seen in a while.
Hi Glenn Helms. Thank you for sharing your rating with us - our team is thrilled to receive such positive feedback!
I will only visit this Petco from now on! Petsmart was too busy to help me. The employees at Petco went above and beyond to help me with my fish tank.
Thank you for your review Hilary. We're so grateful for your kind words about our store partners. They go above and beyond to make each customer feel valued, and your feedback reinforces their commitment to exceptional service. We hope to see you again soon!
I take both of my puppies here for the Vetco vaccination clinic.Everyone is always so friendly, and it's reasonably priced.
Hi Misty. Thank you for your kind words about our staff! We're thrilled to hear that they made a positive impression on you. We hope to see you again soon!
Katy the “manager” just shamed me for not donating to shelter pets. Disgusting human. I donate directly to shelters of my choosing. I have adopted ALL of my pets from shelters. Katy needs a new job.
Hi Jill. We regret that our store partner's attentiveness fell short of your expectations. We value your feedback and will use it constructively to enhance our training programs and ensure our team provides exceptional service. Thank you!
Was told to walk away from the front door while I was finishing a cigarette. Door was locked in my face. Worker gave me a nasty smirk as I got in my car. Now driving 15 minutes away to get my dogs food. Planning on always driving 15 minutes away from now on after that experience. Would not recommend. Prices too high anyway. (To whom it may concern, employee was a younger woman with a Mohawk haircut.) (Can't comment on the company's response, so adding it to the original post...) I appreciate your worries, but having read other 1* reviews, I'll say that your store needs more than good will. It needs folks who care! I don't intend on ever using your company again, anywhere, nationwide. I wish you well, but your team overall sucks. Good luck, and happy 4th!!!
Hi Chris. We apologize for the disappointment you experienced. Your feedback serves as a valuable tool for us to assess and enhance our service standards, and we will be sure to address this with our team. Thank you!
Took good care of our puppy. Took him in to get shots they explained alot to us about having a husky.
Hi Toni. Thank you for your wonderful review! We're delighted to hear that you had a great experience. We take pride in having a dedicated team of professionals who are committed to the well-being and health of your pets. Your feedback means a lot to us, and we appreciate your support. We look forward to welcoming you back to our store in the future!
I went to petco today wanted to buy a cute little bearded dragon. Link was very helpful really knew her reptiles and their personalities. She seems to really care about the animals and that made me very happy and confident to get my little beardy from her. She answered all of my questions. I took a look at some other petco’s before making my decision. I ultimately came back to buy the one where Link worked. Out of all the petcos I visited she was the most helpful and the animals looked the most healthy here. Thank you!
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Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.
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