Petco

I came in 05/19/2023 at 3:21 I came in looking at the lizards and I noticed one of the lizards were barely breathing. The poor lizard looks so sick , the others didn’t look as bad but they definitely weren’t healthy. There needs to be something done about this, different management forsure. This is so heartbreaking, I’m glad we saw it before a little boy or girl. Petco used to be at least decent, now I’ll never come back.

I stopped in spontaneously but might be back more often due to the customer service. Nick was super helpful talking me through crate options and the advantages of each. Unfortunately, the one I wanted was more than I could spend. Happily, Nick was able to price match it and so I was able to get what I needed. He and Caitlin then made the checkout process super smooth. The pup and I are both grateful!

I came in to purchase one bearded dragon, on the clock there were only two people, neither of which could help due to password/connection issues, so the person on his lunch break came out and helped me with what I needed, WHILE OFF THE CLOCK! He proceeded to help me twice, because I decided to purchase a second dragon while there, but by the second one he was back from lunch. Either way, all three of the people working were absolutely amazing, helpful, and ensured I got what I needed in a timely manner. I even offered to wait till he was completely done with his lunch break because I know what it's like to be understaffed and only one with clearance for something. I truly appreciate all their help. I wish I had names, but this happen between 4pm and 5pm on August 16th.

Great employees. Very knowledgeable and they all know the store and products. Only issue was the store was out of sorts with things blocking a few isles. No worries, I'll be back again.

Petco is fun because you can take your dog shopping with you! My little guy has a lot of fun, siffing everything he could reach. They have an excellent variety of food, toys, and costumes for your best friend. They are a little pricey, but as people spend billions of dollars a year on their pets, it is to be expected. They also have a machine where you can customize a vanity tag for your pet. This tag came in very handy, yesterday, when my little guy took off running and we couldn't find him for over an hour. Fortunately, my phone number was on the tag and the people who found him were able to call me. This store is very clean and well organized, the two questions I had for staff were answered quickly and efficiently. Very polite, friendly group of people work here.

Standing here at the register and no one at the front multiple people looking for help. Even was asked if I work there 🤣 Then someone comes to the front and says the cashier should be up there... All while there's peope in the managers office upfront laughing and chatting...

The past few times I’ve been into this store to refill my cat litter, the refill bin has been empty. Today was the last straw. I asked for help and none came. As I walked out with my empty cartons, I told the cashier “you just lost a customer”! It’s no wonder Amazon is killing it for these poorly run “businesses”. I’d give ZERO stars if I could.

If you don't know where Petco is in Grand junction, make sure you use Google maps because it's sandwiched in a very tight traffic oriented strip mall. It can be very hard to miss. My only criticism of it for me, is that I find it hard to get to during all times of the day; other than that the people are friendly and you can find awesome deals if you look hard enough. In addition, they're loyalty program really saves you money when you're in a pinch and can't find the right dog food online to order. Lastly, it's great to take the kids, meaning my two beautiful German shepherds there so they can pick out their own treat in person so to speak!

Like this store better than the other big chain store. Just the vibe and they have the stuff our dogs like. 🐕

Clean, friendly good customer service.good return policy.