place hero

PetSmart

Mainstay for pets & related supplies

  • Kerbside pickup
  • Delivery
  • In-store shopping
7350 S Gartrell Rd, Aurora, CO, 80016, United States
Open · Closes at 9 PM
petsmart.com
+13034004778

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
7 AM - 9 PM
Sunday
8 AM - 6 PM
Monday
7 AM - 9 PM
Tuesday
7 AM - 9 PM
Wednesday
7 AM - 9 PM
Thursday
7 AM - 9 PM
Friday
7 AM - 9 PM

Reviews

5
60%4
29%3
5%2
2%1
4%
4.4
444 reviews

Summary

"Fave place to get my dogs n cat food"

"They had a lovely selection of cats & kittens ready for adoption."

"I called to ask how much a lizard was and Steve hung up on me very bad service"

Wendie DeJesus · more than 10 months ago

They are very nice at the grooming salon, they take care of my pet all the time

Derek A · 11 months ago

This location is critically understaffed at almost all times. Those who work here however are friendly and knowledgeable. They genuinely care and do all that they can. The fifth star loss isn't their fault, but the fault of a lack of manpower.

Madeline Des Jardins · 2 years ago

Everyone at this Petsmart is wonderful and helpful! They have lots of fun items and a great selection of food and treats. Good sales too! If you need any dog training, Kat is THE BEST! She is their only trainer and honestly the greatest. I wouldn’t trust my pups’ education with anyone else! She has nearly 20 years of training experience and you will not find a better trainer anywhere.

Byron Hunter · 10 months ago

Great customer service, friendly staff. They were very helpful, kind, and friendly. Was I great experience getting items for my puppies.

Twyla Morton · 2 years ago

Your neighborhood pet needs store for everything pet! Amazing variety of items for your fur babies! Wonderful grooming salón, fantastic pet trainers (Ms. Kat is the best!) and great selection of items for a huge variety of pets!

Jarred Wilson · 1 year ago

Yo petsmart doesn’t really care about your pets or you for that matter. Gave them a call to get my dog groomed for the first time and employees said that since he had a bad note he couldn’t get groomed. I explained to them that my mother had asthma and they still did not care. They couldn’t tell me what store this happened at and I have no recollection of ever getting him groomed. They only said that he bit someone in the lobby. I then brought up that the only time he should of been in the lobby is when I would be there and I have never seen my dog bite another person. Use to love pet smart I even worked there now I will choose to shop somewhere else. The reason that did it for me is when the manager hung up on me after me waiting on him to clear the whole situation up. Worst customer service I have ever seen. I will shop online for my pet supplies from now on.

Emily Moritz · 1 year ago

Very nice workers, love the place in general. The dog toys and cats toys I have bot here have been the best toys I've bot from anywhere! I do recommend going here!

Anne Hallock · more than 10 months ago

Jenna T. Is the the best! She does such a great job with our golden Rocky and he loves to showoff his new haircut and style💛

Stephanie Varnell · 1 year ago

Gabbie was our groomer today, when I dropped off our Husky, who is a tripod, which I informed them of a head of time, she seemed very inconvenienced, she had no customer service skills at all. Completely opposite of the grooming staff the day before with our other Husky. He was scheduled for 4 hours for their Furiminator treatment, plus their luxury add on. At 3.5 hours she called to let us know he was done and that due to recent changes in their policy he would not be welcomed back because he wasn't able to stand long enough and that they weren't able to perform the nail grinding. When I asked to see a copy of this recent change in policy, I was told they don't provide that to the public, by the store lead, citing the safety of the pet being the reason for policy change. I picked him up but still smelled of wet dog and was not fully dried. Again, complete opposite of our experience the day prior with our other dog's grooming. I would recommend them still, but I would not recommend Gabbie at all. You could tell she didn't want to be there and I if she doesn't want to be at work I question her desire and willingness to provide quality service for your pet. Update... they failed to mention they cut the pad of my dog's back foot. Perhaps that could have contributed to him not being able to stand as he only has one back leg. He is struggling to walk because of this.

A T · 1 year ago

I bought some different flavors of Applaws for cats. One of them was expired so 2 days later I called the store and talked to Scott who claimed to be a manager. He said he would have someone look into it. Two days later I went into the store to exchange the expired Applaws food and pulled the whole box off the shelf and gave it to the lady at the front register. I also informed her that there were other Applaws that were still on the shelf expired. So I guess it is the customers job to check the expiration dates on the food and not the employees. Check the expiration dates everybody.

Photos

About

Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments
Credit cards

Similar

Other nearby pet supply stores that people also search for!

place hero1.99 miles
Petco
745
Pet store, Fish store, Goldfish store, Pet supply store, Reptile store, Tropical fish store · $$
place hero3.15 miles
K9 Ancestral Diet Raw Dog Food
7
Pet supply store, Indoor lodging, Pet store
place hero3.61 miles
Essential Pet LLC
184
Pet supply store, Pet groomer
place hero3.75 miles
Samantha's Katz N Dogz
104
Pet supply store, Dog trainer, Herb shop
place hero4.58 miles
Chuck & Don's Pet
306
Pet store, Pet groomer, Pet supply store