Mainstay for pets & related supplies
- Kerbside pickup
- In-store shopping
"Fave place to get my dogs n cat food"
"They had a lovely selection of cats & kittens ready for adoption."
"I called to ask how much a lizard was and Steve hung up on me very bad service"
They are very nice at the grooming salon, they take care of my pet all the time
This location is critically understaffed at almost all times. Those who work here however are friendly and knowledgeable. They genuinely care and do all that they can. The fifth star loss isn't their fault, but the fault of a lack of manpower.
Everyone at this Petsmart is wonderful and helpful! They have lots of fun items and a great selection of food and treats. Good sales too! If you need any dog training, Kat is THE BEST! She is their only trainer and honestly the greatest. I wouldn’t trust my pups’ education with anyone else! She has nearly 20 years of training experience and you will not find a better trainer anywhere.
Great customer service, friendly staff. They were very helpful, kind, and friendly. Was I great experience getting items for my puppies.
Your neighborhood pet needs store for everything pet! Amazing variety of items for your fur babies! Wonderful grooming salón, fantastic pet trainers (Ms. Kat is the best!) and great selection of items for a huge variety of pets!
Yo petsmart doesn’t really care about your pets or you for that matter. Gave them a call to get my dog groomed for the first time and employees said that since he had a bad note he couldn’t get groomed. I explained to them that my mother had asthma and they still did not care. They couldn’t tell me what store this happened at and I have no recollection of ever getting him groomed. They only said that he bit someone in the lobby. I then brought up that the only time he should of been in the lobby is when I would be there and I have never seen my dog bite another person. Use to love pet smart I even worked there now I will choose to shop somewhere else. The reason that did it for me is when the manager hung up on me after me waiting on him to clear the whole situation up. Worst customer service I have ever seen. I will shop online for my pet supplies from now on.
Very nice workers, love the place in general. The dog toys and cats toys I have bot here have been the best toys I've bot from anywhere! I do recommend going here!
Jenna T. Is the the best! She does such a great job with our golden Rocky and he loves to showoff his new haircut and style💛
Gabbie was our groomer today, when I dropped off our Husky, who is a tripod, which I informed them of a head of time, she seemed very inconvenienced, she had no customer service skills at all. Completely opposite of the grooming staff the day before with our other Husky. He was scheduled for 4 hours for their Furiminator treatment, plus their luxury add on. At 3.5 hours she called to let us know he was done and that due to recent changes in their policy he would not be welcomed back because he wasn't able to stand long enough and that they weren't able to perform the nail grinding. When I asked to see a copy of this recent change in policy, I was told they don't provide that to the public, by the store lead, citing the safety of the pet being the reason for policy change. I picked him up but still smelled of wet dog and was not fully dried. Again, complete opposite of our experience the day prior with our other dog's grooming. I would recommend them still, but I would not recommend Gabbie at all. You could tell she didn't want to be there and I if she doesn't want to be at work I question her desire and willingness to provide quality service for your pet. Update... they failed to mention they cut the pad of my dog's back foot. Perhaps that could have contributed to him not being able to stand as he only has one back leg. He is struggling to walk because of this.
I bought some different flavors of Applaws for cats. One of them was expired so 2 days later I called the store and talked to Scott who claimed to be a manager. He said he would have someone look into it. Two days later I went into the store to exchange the expired Applaws food and pulled the whole box off the shelf and gave it to the lady at the front register. I also informed her that there were other Applaws that were still on the shelf expired. So I guess it is the customers job to check the expiration dates on the food and not the employees. Check the expiration dates everybody.
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).