Reviews
Summary
"The facility is clean and easy to navigate and the service was awesome."
"Good price friendly staff"
"There is no communication between locations and they all LIE."
Darlene was very helpful and kind and our experience went smoothly which I am thankful for since it’s my first time renting a U-Haul. She clearly marked all the important information on the paperwork and told us to call if we needed help or had questions. She also helped us get our trailer on and walked us through hooking it up properly. Thank you Darlene!
Darlene was fantastic! She quickly helped me get a truck at the last minute when I was in a pinch. Super professional and kind.
I don't ever write reviews... But the customer service here on both occasions that I walked into the store was phenomenal. Based on what I've seen, you would be foolish to go anywhere else for any service that U-Haul Storage of Loveland offers.
Austin was friendly generous helpful and a pleasure to do business with. I will definitely go back when I need a trailer.
Excellent service, friendly and efficient. The owner got us a truck on short notice. Highly recommend.
My mom recently passed away unexpectedly and Darlene and Bridget were so helpful in getting her units taken care of. Genuinely helpful and caring gals. Ty so much for making a difficult time less stressful.
Darlene is amazing! She is always friendly and helpful anytime you see her on site. All the units are outside and can drive up to each one easily. Darlene also has a 15' truck I have rented a few times.
Darlene, the owner, was kind, knowledgeable. Just professional and helpful at the same time! She told me exactly what supplies I needed and helped me install them. She double checked my lights and the locking mechanism for the trailer so I felt safe.
Helped my friend out with getting a truck, owner/workers super nice and helpful. Thank you !
Don't use Uhaul, We had a horrible experience! Uhaul will nickel and dime you after you return their overpriced, dinosaur aged trucks. Use Budget or Penske
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