Hours
Reviews
Summary
"They often have new sneakers for a better price then their competitors."
"Sorry you have to work with crappy employees."
"Always has the best deals and selections of shoes."
We went to get My son some new shoes today. Employees where not helping him. Then when one finally did come to help him. Was very Rude. This is second time we tried here with same luck. If your Employees don't like working with the public. Maybe this isn't the right job for them. We did go else where to get My son his Jordan's.
Hi, this is certainly not the experience you should expect at any Finish Line. We're committed to ensuring everyone is comfortable and supported at our store. We will review your feedback with our Broomfield team. We'd also appreciate a chance to chat with you directly so we can learn more about your experience. Please contact us by visiting https://www.finishline.com/store/customerservice/contactUs.jsp or message us on Facebook (https://www.facebook.com/finishline) or Twitter (@finishlinehelp)
Great experience today at the grand opening of the newly renovated JD Sports. They switched from Finishline to JD sports which is MUCH NICER! Employees were very helpful and nice! Cannot wait to come back!
We really appreciate the feedback, Matthew Miller! We certainly pride ourselves on having the best sneakers and athletic wear but we know we've got the best team around too. Thank you for your review.
Geoff is amazing!!! He helped us get the new Taxi Jordan’s , he went above and beyond!! I suggest this location for everyone ! They always have what we need , if sizes are out Geoff gives recommendations and info needed :)
Angelique Espinoza, Thanks for sharing your experience! We appreciate your feedback.
I went and bought my son a pair of Nikes today and the guy helping us was amazing. He was very patient and kind. Xander and Tyler were the young men helping us. Great customer service. We will definitely be back.
I literally wear shoes for 20 minutes and they won’t let me to return them because “manager” said the shoes are so dirty! It was not true because it was just a little dirty of daily use. Never buy anything again from this store.
Definitely one of the better finish line stores I’ve been to and a lot of that is in thanks to one their sales associates. Chris was so helpful and knowledgeable. Never showed any annoyance with how many times I changed my mind. That makes for an excellent shopping experience!
Hi Liz, Thanks for sharing your experience! We appreciate your feedback.
My Son entered their Raffle for a pair of lost and found AJ ones - I entered as well, was called by the Store - told he had won - but when we got there they’d sold them already - - store manager was going to make it right - never got a call from him - ghosted - that was supposed to be my Christmas present…
I went in today to exchange a pair of shoes that were too small. Jose greeted me and helped me find the right size. The experience was incredible! He treated me as if I was purchasing ten pairs of shoes! He asked questions about the type of activity I was doing and really took the time to get to know me. The entire team made sure I was well taken care of. It’s been quite some time since I’ve experienced such great customer service!
Had an issue with a pair of shoes that I had purchased from this location. Came back to get the issue resolved and was taken care of by Danielle! Great customer service and knowledgeable of her work place! She deserves the most from anyone above her for giving this location a good reputation!
Hi Michael Bocanegra, Thanks for sharing your experience! We appreciate your feedback.
We went in today to get back to school shoes for our kids. Jose and another girl (I wish I had got her name as well) came right over and spent so much time with us making sure we had the right fit and the right shoes. We seriously tried on different sizes and styles for at least 30 minutes, back and forth, totally indecisive and I know most people would have been totally annoyed, but not this team! Definitely the friendliest shoe shopping experience we have ever had, the customer service here is even better than Nordstrom’s! I would go out of my way to come back here next time any of us need sneakers.
Hi Sara Sandoval, Thank you for sharing your feedback! We appreciate your business and hope to see you again.
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Retail chain carrying a large selection of athletic footwear, apparel & accessories, plus fan gear.
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