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Summary
"Standard layout, good service from friendly staff and self-service checkout"
"Friendly people, great customer service, easy to shop & affordable prices..."
"Nice large grocery store with a good selection of produce"
I am so shocked that a corsage would cost 28.99 from the floral department! Yes I realize everything is expensive now and over priced, but COME ON! The corsage order I placed was not even placed correctly! Then the floral lady tried to tell me I ordered a boutonnière as well! And had one placed with my order. This is so ridiculous. I am Not impressed with my corsages or the workers at this floral department. And the Asian lady that works there is so evil and mean. God be with you if you ever encounter her!! She is unbelievably mean. Yikes!!
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****False and manipulative produce price*** Overall, this is a great King Soopers with a wonderful selection, and the produce always looks amazing. BUT over the last three months I have had issues with this King Soopers posting inaccurate produce prices, also, as a separate note, all of their produce prices are suddenly becoming “digital coupon “only. You have to have the app, clip the coupon prior to check out, then check out and have your digital clipped coupon, and enter super card # that MUST match digital coupon account. This must be some sort of push from Kroger to get everybody using digital, but it is extremely manipulative advertising, a huge pain, and frankly, a lie. What about those of us that don’t have cell phones or apps I asked, like an 89yo woman? “Then they don’t get the discount.” That’s the answer. See photo: if this is your digital coupon price, what’s the other price for the rest of us? (Oh barely written there and half covered) This is intentionally misleading and you’re hoping people will just check out their groceries and not notice! you just lost my business and the employees had to put my produce back. Thanks for wasting everyone’s time.
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At 11:00pm on Tuesday the 22nd, I had an incredibly unpleasant encounter with a female staff member at the self-checkout. Her demeanor suggested a strong aversion to her job, which raises concerns about the hiring process. The behavior I witnessed was wholly inappropriate and deeply frustrating. I strongly advise against considering this location for your shopping needs.
Great selection of well-stocked organic vegetables and fruits; produce staff is very helpful. Too often don’t have someone to help sack groceries, but have had great experience with grocery pickup service - on time, send possible substitutions early, etc.
Bad experience. Looking for a specific formula for my baby. Online says it's in stock, shelf is empty. When I asked the employee if there by chance was any in the back, he shrugged and said "if it's not on the shelf then no." Great service.
King supers is a good chain here in the area. Like other stores you might have to go to others toget everything you need.
Some of the poorest customer service we have ever encountered. When asked for help with flowers one young man said "not my job". Asked a person at self check out to help and she clearly didn't want to be bothered. Finally another Associate was called and was helpful. At least some of the employees have a very poor attitude.
I would like this store to add more of the small shopping carts for their customers. They are limited. Big carts are annoying when you are they to buy less than ten items. The King Soopers on Holly and County Line have a far bigger inventory.
Don't waste your time at this store. Shelves are never stocked, guaranteed to not have half the essentials you are looking for. 4 out of 5 time you go you can't even get garlic. There is one register open lines to check out wrap around the store constantly. At some point as a chain you realize one store can support the surrounding area and you put more attention and resources on that store but not Kroger. One of the worst groceries store I have ever seen. Dollar general would be a better option.
I ordered a pickup for 4:00 pm today. I received a call just before 4:00 stating that my order wouldn't be ready till 5:30. No problem. The problem was that there was only one young person working on pickups and when I asked her if she was the only one working she said yes since 7:00 am that morning. My gosh. Where were her managers? How long do you think she will stay? She deserves a 5 star review but King Soopers does not.
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