"Super busy location with a staff that treats everyone like family."
"I've always been impressed with discouint tires service, products and prices."
"Unprofessional garage staff and management."
If you need new tires, new wheels or tire service, you should not look any place else other than the discount tire in Parker Colorado. As a former partner in an automotive franchise and current owner of a business, that employs laborers, I can tell you firsthand there is no better place for service than this place! Every time I go, I am simply amazed and shocked at how hard their employees work, every single one of them; from the people at the front counter, to the supervisors in the shop to the newest new hire, they all go out of their way to make sure you have an amazing experience at their facility. I just got a set of wheels put on, and when they balanced them and had to reposition the weights, the technician forgot to wipe off the residue from the old weights which left some sticky goop on the wheel. I drove right back there, and within a matter of seconds the store manager was out with a spray bottle and rag, and cleaned it up in seconds, and was extremely apologetic. I explained that things happen and it's all about how the issues are handled. I mentioned to him how impressed I always am with his employees, and that they must be incentivized financially somehow to work as hard as they do. He assured me there is no bonus program and no commissions and they all just like to work hard and work well as a team. This is unheard of in today's world- I did not grow up in the 40s and 50s but from the movies I've seen and from talking to people of my parents age, this is what "service" used to look like "back in the day". Do yourself a favor and don't even look at or think about going anywhere else other than the Discount Tire in Parker. I have three vehicles and a trailer, and I never even think about looking elsewhere for a better price because their service cannot be matched and as many of you know, there is much more to life than low price. Well done team!!!
So I brought my backhoe tire in to have the old tubeless tire taken off and have a brand new tubed tire and new tube put on. I definitely understand that this is not a common discount tire mount. But they gave it there best shot. Not to mention it was closing time and they still took my tire on. They struggled and struggled and finally sliced the tube. One of the gentlemen came up to me and apologized for the wait and inconvenience and told me they damaged the tube and would order me a new one. Have it in the morning and refund my money. They called the next morning to let me know they had received the tube and my tire was mounted and ready to pick up. Like I said I definitely know it wasn't an easy task but through it all they remained polite and apologetic and they didn't quit til they got the job done. The next day when I picked up my tire and they refunded my money, I asked that they give it to the gentlemen that got the tire mounted. I think a great learning experience and I truly want to say thank u to all that tried to get the job done. This is customer service. Thanks again and pay it forward.
I needed 4 new tires. I called ahead to see if they have the brand I thought I needed. The guy was super helpful and he agreed they would be a huge improvement over my stock tires. I was told I could come in as a walk in, so I did within 30 minutes. The entire process took about 45 minutes from start to finish and I was on my way with my fabulous tires. Really pleased with the customer service, quick turnaround, price of tires and friendliness. Thank you!
Quick and easy service. We had a screw in our tire but we weren't sure if it had punctured the tire completely. During check in, we explained the issue and they came out quickly, checked the tire on the spot, removed the screw, made sure there was no air leaking or a too deep hole and we were good to go! I would definitely go there again.
Just to be clear the tire warranty I bought with the new tires I got a few months ago, has been the best purchase ever. I have had three different issues with my tires over the six months I have had the tires, typical Denver problems. In total I have had to replace two different tires and other than the initial tire purchase, Discount Tire has only charged me 85 dollars and that was to renew the warranty on my two new tires
I went in because the core on the valve of one of my tractor tires would not come out, which I needed to do to put Slime inside the tire. The person at Discount Tire helped me out without a problem, and didn't even charge me for the service. Next time I need new tires, I know where to go!
Very professional, quick, and easy! Love the team at Discount Tire!! Always happy help with whatever I need.
Had a new set of wheels put on my Audi. Ordered them online in the morning, pulled up to the appointment and was immediately greeted by name and taken care of. Car was handled well and service done incredibly quick. Will be bringing all my cars here.
This store went above and beyond for me with my vintage vehicle. I brought it in for new tires, they ordered what I asked for and mounted and balanced them at a great price. They encountered an issue with studs on my hubs that was no fault of theirs and they quickly called in some favors with a local shop to come and fix my issue at no cost to me. This was very impressive.
Update 9/15/21 went in for another set of wheels, this time for my QX and Zach and his team are still offering great service and good prices! See photos! Great, great, fast- friendly service, although I strongly suggest calling ahead or making an appointment. Clean lobby, offer water and coffee... no TV so have your phone charged... good selection of tires/ wheels. ✌👍 4/20/21 Back in today with another great experience, while my previous contact is no longer here, Zach, Grant & Logan were awesome in assisting me with a wheel issue on a previous purchase; although the manufacturer did not back their product, Zach stepped up and made things better than alright, needless to say my "BabyBenzKlassik" is rolling on new shoes! Awesome to still be able to experience sincere customer service and value🔥🔥