AAA Boulder

We used AAA car buying services. Robert Morrow listened carefully to what our family needed and what we were hoping to find. He located the perfect used car at an excellent price. Could not have made it easier for us! Highly recommend!

Broke down at 4pm and was back at my car a second time at midnight to lock it after learning the 2 hr pushbacks that made them tell me at 6 to leave my key under the mat and leave it unlocked (don’t ever do this, that agent was wrong and you can lock it and leave unattended and they can unlock and tow) was actually going to be, well maybe never. 8am and car is still not towed, though aaa woke me multiple time through the night (after I got home at 1am from dealing with locking my car) with text and phone updates I requested not to get. Their automated system is terrible, and their people seem helpless to do anything. Go with your insurance roadside, aaa is no longer any better than them.

Friendly and professional. I use them for travel insurance and automobile services

I needed to get an international driver's permit and was directed to this office for that. I'm not sure what I was expecting, but I was impressed with the luggage, maps and all the travel accessories you could think of- and that is not even why I was there : ) I was helped by Karen, who went above and beyond. She was efficient, friendly and helpful. She made something that could and should have been tedious very pleasant. I walked out with a smile and everything I needed. She is a gem!

My credit card was compromised so my payment did not go through. When I called to update I was told that AAA no longer offers a month-to-month plan and had to pay for a full year and if for any reason I had to cancel my membership I would not receive a refund. I have never heard of such an unreasonable plan! AAA is a wonderful organization that has gone off the rails.

I go to Nancy Reorda at AAA for all my travel plans. She just saved me about $5k on a trip to Europe! Good person to work with on any travel. I will be doing a cruise... She's been really helpful with that.

Once I figured out how to enter the business I was amazed at how big the place was. They have tons of travel stuff including luggage, travel accessories and of course MAPs! Melissa was very friendly and knowledgeable and gathered everything that I could possibly need for my road trip. She also snapped a passport photo for my passport renewal. Great place. Great people!

Robert Morrow at the AAA office in Boulder helped my to turn in my leased car, as well as lease a new car. He was able to get a far better deal than dealers were offering. I also did not have to go through the headache of interfacing with car salesmen. He made the process so easy and hassle free.

The staff was cheerful and helpful to the customers before me and me. The staff there when I visited seemed to be fairly avid travel and very willing to share insights.

I have called AAA multiple times for help with my old Jeep. They are always extremely friendly and helpful when I call in. My only complaint is that some service techs can be rather demeaning when they come to check out your car. I knew that my battery needed to be replaced after it died in a car wash. I called AAA and the service tech showed up, looked under the hood of my car and said “well you clearly didn’t wash under here so it not anything electrical”. As it turned out, low and behold, I needed a new battery. BUT he refused to replace it because it wasn’t “that bad”. My car literally died again 20 minutes later and I had to get my battery replaced the next day. It’s a shame because that would be another $135 in revenue for AAA but it went to someone else instead