Reviews
Summary
"I received excellent service from the front desk person."
"Great customer service, welcoming Overall a great experience."
"Super helpful people."
My first time in that store and it was busy. The front desk receptionist helped me immediately with a great attitude and willingness to resolve my issue. Great selection of luggage and travel essentials with good prices that include AAA member discounts. Go take a look, I believe you'll be pleasantly surprised at how nice this AAA store is.
Melvin is very knowledgeable, was easy to work with and had all my questions answered without hesitation or asking for help. I have already recommended him to a friend that is considering changing companies.
Great travel department! Sylvio helped my husband and I plan our honeymoon. We had a blast in Greece and Italy thanks to Sylvio's wonderful suggestions! He arranged great places to stay, fun excursions, and reliable transfers. We recommend this office to anyone looking for a good travel agent!
Friendly staff, very knowledgeable and efficient. I needed an international driving permit, they knew exactly what to do, i was in and out in under 30 minutes.
Everyone I spoke to was extremely kind and helpful. Was in and out pretty quickly too. I went to get a passport photo and an international permit.
Super helpful people. Went in to get an international driver's license and realized they can help with so many other travel options and conveniences!
This AAA branch offers all the numerous services offered by "Triple A." The staff here is experienced, helpful and very competent. I came for an international drivers license and the process was seamless, efficient and very cordial. I also noticed how AAA has been deploying more technology to streamline their process. Good!
Cant tell you how horrible and rude the service at this AAA was. I spent several days trying to work out a solution to an overseas problem with my license. The gentleman I spoke to gave me incomplete instructions that sent my niece acting as my proxy all over town. When she returned, they again failed to deliver on their promise to complete the transaction directly contradicting what they had told me. The woman I spoke to, Vicky, the tone deaf receptionist, was one of the rudest most thick-headed employees I've ever had the unfortunate opportunity to interact with. She refused to put me in touch with her manager. All in All, can't tell you how incompetent, arrogant, inconsistent, and irresponsible these folks are. I've been life long member no less!
Hi, we are sorry to hear about your recent experience and would like the opportunity to address your concerns. At your convenience, please email us at [email protected] so we can reach out securely. Thank you.
These guys are awesome, very patient and very friendly I say this because as I was going thru my bank statement saw a charge for my annual fee, thought it was from AAA. However it was my annual fee for my credit card. I do apologize for my error, you guys keep giving great service thank-you....
Travel gear was fair to poor, not was it cheap or fairly priced. The maps were just plain cheap. They didn't offer higher end options such as a rugged cover or atlas's or anything. And finally it felt like the people were just there to sell me something even though their sales skills left much to be desired.
Hi Matthew, we are sorry to hear about your recent experience and would like the opportunity to address your concerns. At your convenience, please email us at [email protected] so we can reach out securely. Thank you.
