"Great service, but the storage facilities are beat up."
"Over a hour wait on a reservation wasting money on a moving crew, time is money."
"The dispatcher told us they are short on drivers and short on staff."
Nathan was super professional and really made my husband and I’s rental experience great! I will definitely be using this location for all my uhaul needs.
I have used twice this U-Haul location at the 4800 Block of South Santa Fe in Littleton Colorado. The Representatives have always been very professional, polite and friendly. Calvin went above and beyond for me. The young lady whose name I did not get was very nice and considerate. This is my favorite U-Haul location.
Drove 40 minutes to this location to have a trailer hitch installed. Waited in line (with only two people ahead of me) for another 25 minutes. Only to be told by the branch manager, “Oh, I meant to call you. Your hitch won’t be here for two more days.”. Was polite and refunded my purchase. Next time this happens, please try to contact the customer BEFORE their scheduled appointment. Going to Rack Attack for my hitch install.
Josh was a star! Had some issues with an online booking, but he got it all sorted out quickly and effectively. Hard working guy with great customer service. Very thankful that he was able to get everything sorted out.
This shop was great! They had adequate staff, they got through customers efficiently, they were on top of the reservation, and they had the equipment I reserved. I had an issue with my light harness and they dropped everything to help me fix it so I could get on my way. I’ve never had such a quick and easy experience with any Uhaul location.
Rented a trailer last minute from this U-Haul. They had what I needed and available immediately. Davin was one of the best I have worked with at U-Haul and I rent from various locations several times a year. Davin was extremely friendly and worked with a sense of urgency to get me on the road again. Thank you Davin!
Ordered on-line. Had to use the counter (as app never seems to work) but attendant was super nice and friendly. Great clean truck and can't beat the price.
These fool boys are seriously disorganized. I had to go to 3 of them to get my van and i had it reserved !! Tons of hidden costs. Pos company they suck !!
Myself and my gf had a move across a couple states and the crew here at this location has it running like a top. Josh ( the owner I believe ) personally helped us out multiple times and was kind, helpful, and transparent. Everything from getting a storage unit to renting box trucks went so smoothly and was quick and easy. Absolutely no complaints with anything. If you’re moving to the Denver area, would very highly recommend utilizing these guys. 👍🏼
Excellent experience! Josh got me into my rental in under 10min. Would definitely rent from this location again!