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U-Haul Neighborhood Dealer

    543 S Gilbert St, Castle Rock, CO, 80104, United States
    Closed · Opens at 8 AM
    uhaul.com
    +17204392431

    Hours

    6a
    8a
    10a
    12p
    2p
    4p
    6p
    8p
    10p
    Saturday
    8 AM - 1 PM
    Sunday
    8 AM - 12 PM
    Monday
    8 AM - 3 PM
    Tuesday
    8 AM - 3 PM
    Wednesday
    8 AM - 3 PM
    Thursday
    8 AM - 3 PM
    Friday
    8 AM - 3 PM

    Reviews

    5
    48%4
    20%3
    10%2
    3%1
    19%
    3.8
    100 reviews

    Summary

    "Really nice people and friendly service"

    "Staff and manager goes above and beyond to make the process easy."

    "Was told a different price on mileage and was charged another price."

    chris banta · 2 years ago

    Great efficient and friendly staff. I've rented trailers here a few times and have yet to had a bad experience. I'm often needing an extra day or two on the rental, and they are always happy to adjust the rental for me. They also remember me when I call/stop in which has been refreshing as well.

    Craig Varriano · 1 year ago

    The truck was dirty upon arrival, had to sweep out before i used it. Was told a different price on mileage and was charged another price. Engine light was on and told it was ok.

    Darrell Caldwell · almost 8 months ago

    I've rented a U-Haul several times each summer to go camping and use it as our groups storage and bare box. I have rented from this location at least a dozen times over the years and always try to come back here if I can.

    Kim Beller · almost 8 months ago

    Well after they moved me around several times, it was fine. I do suggest that the call center should know something about the way that truck share and mobile pickup works thought because she could not answer a single question.

    Jeff Browning · 1 year ago

    This U-Haul location is staffed by idiots. My wife and I showed up and tried to buy a mattress cover. They had two in the size that we needed on the shelf. At checkout, the sales person informed us that the product wasn't in stock, so he couldn't sell it to us. Really? We are holding the product in our hands as he says this. Bottom line, there were probably a half dozen ways that he could have sold us that product. But he didn't even try. Just shrugged his shoulders and stared at the floor.

    Jon Thiessen Sr · 1 year ago

    It was a very good experience, I just needed a car transport trailer for a few hours, Inexpensive good service.

    Toni Thompson · 10 months ago

    I had a reservation- called - messaged on line to confirm days before and I get there and they’re closed! Business Tip :Curtesy call your scheduled appointment s when you don’t plan on being open!!

    Ruth Browning · almost 1 year ago

    I selected a Queen sized mattress cover to purchase, there were two in stock. When I gave it to the clerk to pay for it, he said he couldn’t sell it to me because his inventory program on his computer said there were zero mattress covers in stock and he couldn’t sell it to me. So stupid. Bad business practices.

    Alex Laddbush · more than 1 year ago

    Arrived to pick up truck, employee was surprised it was even there because it was not returned the night before. Trucks transmission fell out in Columbus OH. Still stranded 18 hours later. Roadside assistance is worthless they have called me with 6 different people. I will never use uhaul again. Use a POD don’t try and save $1000.

    Judeen Berry · 2 years ago

    We reserved a trailer a month ahead of time to be picked up Sept 3rd. Confirmed with them twice during mo to confirm that it would be here. He was assured, no problem. Got a notice to pick up at Denver location instead. Only excuse from them was they had their quota and kinda shrugged like not their problem. What good is reservations with this location! Will never use them again!

    Photos

    Accessibility

    Wheelchair-accessible car park
    Wheelchair-accessible entrance

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