GNC

I just called to request a product I’ve been having extreme difficulty finding, and Shannon just gave me the best customer service. As a retail store manager myself, I would love to have someone as friendly, helpful, and knowledgeable as her on my staff 24/7 - it feels rare to find an employee that exemplifies all 3 as well as Shannon just did. I never take time to leave reviews or call people back, but I even called her back to thank her for her kindness and very, very helpful advice. I hope GNC knows what a valuable asset they have in her!!!

My "consultant" (read: kid at the desk) James would not stop pestering me about getting a gnc account. I can understand pushing past one no, but the fact that I had to tell him no FOUR TIMES? Decent stock, not too decent service.

It’s 10:50 and the store is locked. The hours posted on the website and the door say 10-8. Nobody is answering the phone either.

GNC service is always great but this time it was exceptional! Walked in to the Alameda GNC (bf and I are new to the area) and employees were so welcoming, went above and beyond to help us find our products and give us the best deals. So happy my boyfriend is a Pro Member! Great store!

Amazing customer service Employees are amazing shoutout Lu very insightful

Went to this store with my grandma who wanted to get a protein supplement for my grandpa who needs to up his protein intake for medical reasons. I am not a nutritionist, but I know a decent amount about supplements and I wanted to make sure my grandma didn't get taken advantage of. When we went in a lady named Shanon was working and asked what we needed. I explained the situation and she was on point. She did a great job with her recommendations, she was considerate, honest, and didn't try to just push the most expensive product on us. I was a bit surprised and very pleased. She was a great help, and even reassured my grandma that if my grandpa didn't like the flavor we could bring it back within 30 days. The store was small, but very clean and well organized with a good selection of products. (They had a whole keto section, which I thought was pretty cool.) I'm super happy with our visit here, so hopefully all the employees at this location are as good. Based on our experience yesterday I would recommend this location.

Shannon is the only reason I come all the way to this specific GNC. She is so knowledgeable and helpful!

Who ever is the manager or owner of this location needs to give the employee who worked today 2/17/21 a raise.. ASAP! He made me feel like a friend and not a customer. He helped me with choosing my products and had such a great attitude that made my day better. Thank you to this employee.

The customer service provided by Shannon Marin is always impeccable. Her knowledge of all products is unbelievable. If there is something she is unsure of, she takes the time to find out. She keeps me coming back! Thanks, Shannon.

Horrible experience, I came in to the store as I always do expecting to buy pre workout. I was instantly told majority of products in store you have to be 18 to buy. This may be true but I have a pro membership at gnc and go quite frequently and have NEVER been told you have to be 18 to buy preworkout. Needless to say I will not be coming back to this location.